Corporatecommercialsurveyors Reviews 

344
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team members for being exceptionally supportive, friendly, and remarkably patient when navigating complex administrative procedures. Individuals deeply value the efficient service and clear explanations, noting that staff members make the entire journey completely stress-free and manageable. However, some customers also noted frustrating delays and a disappointing lack of communication once the initial setup phase concluded. A few reviewers experienced ongoing difficulties with unresponsive support teams, unfulfilled promises, and prolonged waiting periods before receiving any substantial progress updates. Several people expressed disappointment that expected financial savings did not materialize following the prolonged process.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness and professionalism throughout... See more

Service

Users describe positive interactions with service, highlighting that the team is professional, reassuring,... See more

Customer service

Consumers find customer service to be positive, highlighting professional, knowledgeable, and responsive... See more

Response time

Reviewers highlight positive aspects of response time, noting that inquiries and questions are answered... See more

User experience

Customers report positive experiences with user experience, highlighting clear communication and step-by-step... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lyndsey Chance on the registration team was extremely helpful, she listened to what I said whilst I was mildly panicking about getting stuck uploading information to the Government Website. Lyndsey re... See more

Company replied

Rated 5 out of 5 stars

Rosie of CCS has been enormously helpful over the last two days in resolving some VOA issues re CCS Agency appointment promptly whilst we were on their site. She also clearly communicated the ne... See more

Company replied

Rated 5 out of 5 stars

Corporate commercial surveyors are a great company . Completely take all of the hassle out of having a business rates revaluation done. Rosie, was an absolute star, made the whole process very... See more

Company replied

Rated 5 out of 5 stars

Our first meeting was very positive, process was very clear and all completed by them, it was a simple yes you are owed a refund or no your not, we sent over the information they requested and got an... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

344 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 56% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(344)

200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

CCS are a pleasure to deal with!

I have found CCS to be nothing but professional from the very start of our liaison with them. Friendly, patient and informative has made the process to date a painless and pleasant experience. I would recommend them to any organisation, or individual that needs help, advice and support with any aspect of the services they provide to the commercial sector.

12 March 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thank you, Mark

Rated 5 out of 5 stars

Amazing Sevice

I’ve had a great experience working with Lindsey at Corporate & Commercial Surveyors. She has been very helpful, professional, and quick to respond. Lindsey guided me through the registration process clearly and kept me updated throughout.

Thank you for the great support and efficient service.

16 March 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for the positive comments, Kasparas.

Rated 5 out of 5 stars

helpful from the start

helpful from the start, only a phonecall away, very knowledgeable & professional.

12 March 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thank you for the feedback - it means a lot to us, and we are glad you found us to be of service.

Rated 5 out of 5 stars

Lyndsey Chance

I called Lyndsey Chance several times on 12.3.26 and each time, I got straight through to her, Lyndsey answered all my questions and assisted with the online registration.
Lyndsey was very professional and calmed me down in my moment of panic, not knowing if I had completed it correctly.
Was a pleasure speaking with Lyndsey.

12 March 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for the positive commernts, Isha

Rated 5 out of 5 stars

Lyndsey was very polite

Lyndsey was very polite, courteous and helpful

11 March 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for the feedback - it's greatly appreciated.

Rated 5 out of 5 stars

Great communication and support.

Great communication and support.
Proactive and helpful and kept me informed as the process proceeded.

6 February 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for the feedback, Debra - it really means a lot to us.

Rated 5 out of 5 stars

I have very good experience with…

I have very good experience with Corporate Commercial Surveyors and team especially Lyndsey chance ,she helped me to get registration and help me make my file so we can get refund from VOA. I am going to recommend to my friends in high street to get their help for business rates enquiry.

9 March 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thank you, Mr. Nadeem - your positive opinion and recommendations are very much appreciated.

Rated 5 out of 5 stars

Fantastic support and service

I would just like to thank Lyndsey on the Registration Team who guided me through the online registration process. I am 71 and currently being treated for Myeloma and some of my medication has made me very prone to anxiety. Lyndsey could not have been more patient with me as the process took a long time and required searching for and providing a lot of information.

5 March 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for your positive comments— we wish you a speedy return to full health.

Rated 5 out of 5 stars

Rosie took time to help me out in a…

Rosie took time to help me out in a very spportive manner.

27 February 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for the lovely feedback - we will be sure to pass this on.

Rated 5 out of 5 stars

5 stars for Lyndsey ⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Lyndsey Chance has been absolutely amazing from start to finish. I work two jobs and have been incredibly busy trying to get everything together for our case, and she has had the patience of a saint!

She has always been cheerful, kind and so helpful, regularly keeping in touch and gently reminding me to send over documents like leases and contracts (which I had completely misplaced 🙈). When I struggled with parts of the VOA site, Lyndsey didn’t just leave me to figure it out, she sent clear, step-by-step instructions and made the whole process feel manageable.

Nothing was ever too much trouble, and her support has genuinely made a stressful process so much easier. She’s a credit to the company — wonderful service. Thank you, Lyndsey!

27 February 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for the great feedback, Lisa - we will be sure to pass this on.

Rated 5 out of 5 stars

Thank you

We looked up tis company on Trustpilot before dealing with them and were surprised at the number of glowing reports for Lyndsey Chance. Now we know they are all true!! Lyndsey was calm, patient and knowledgeable and we are very grateful.

26 February 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks Serena

Rated 5 out of 5 stars

Lyndsey was a great help

Lyndsey was a great help, very calm and professional. She took me though some issues online step by step so we could get the ball rolling for our valuation survey. Fab team and a great help.

24 February 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for the great feedback - we will be sure to pass this on.

Rated 5 out of 5 stars

Luckily Rosie guided me through the red…

Luckily Rosie guided me through the red tape of the Gov UK website.

As I only access it one in a blue moon there was no way i could have done without her help.

23 February 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks, Mr. Goss

Rated 5 out of 5 stars

Lyndsey and the team were excellent…

Lyndsey and the team were excellent throughout and in addition they managed to secure a reduction on our business rates.

We would definitely recommend Lyndsey and Corporate Commercial Surveyors.

23 February 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for the positive feedback - we will be sure to pass this on.

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