I am a new customer and the smart meter has been giving some erroneous reads. I phoned Corona and got straight through and spoke to Brooklyn. He understood the issue and suggested emailing a photo of... See more
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Created with AI, based on recent reviews
Business Gas and Electricity Supplier
Building 2, Floor 2, Croxley Park, WD18 8YA, Watford, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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online chat Nika was helpful when i could not find account details etc, got all the info that i required within the chat
Great that the chat function was a person rather than a Bot. Nika helped me by quickly directing me to the correct forms to update my VAT and CCL requirements. Well done Corona.
Very helpful service from Nika today.
Would recommend.
Actually great to speak with a person based in the UK for once!! So often these days everything is online chats or a call centre based in South Africa or India.
Spoke with Kushni, who actually listened to what was needed and acted on it immediately.
Thank you to Punit Patel who has managed to provide quotes for our business energy needs. Quick, efficient and explained the quote thoroughly.
Cracking service from Punit as always. Will be continuing to use him going forward!
John McDonald has been incredibly helpful, and I have found his service to be outstanding. He consistently goes above and beyond to get things sorted, and I can't thank him enough for the support he has provided so far.
Thank you, John, for your dedication, professionalism, and excellent service. It is genuinely appreciated.
Absolute Star! Leia Ward from the SME Renewals Team managed to get a 5 week issue resolved in 5 minutes, super fast and efficient. Amazing Service
Very helpful and efficient customer care agent called Rahul Manroy. Excellent service
Spoke to Nika today.
Absolutely brilliant.
Took 10 mins to sort out what my broker has failed to do in 4 months
Contacted Corona energy customer service and Brooklyn was able to assist me in how to sort out the final reading and what to include in the email. Brooklyn was polite to chat too and very helpful.
Great service from Punit Patel as always. He's a great asset to the team. Looking forward to working more with him going forward.
Jack was extremely helpful and resolved my query immediately.
Great service by Brooklyn G, very helpful, answered all my questions, gave me what I needed - Thank you!
Mia was extremely prompt and helpful with my enquiry and stayed online to ensure I was able to access our online account. Thank you :)
Khushi Kheni
Khushi was polite, attentive and dealt with my query brillaintly
Call with Domonic Richards from Corona re taking over a premises with more than one supply. Dominic was super friendly and we have resolved all issues.
Bilal Nahim resolved my query quickly and efficiently! Kudos Corona!
Excellent service from Gavin and John at Corona Energy. Their efficiency, dedication, and professionalism have been outstanding throughout. They genuinely care about client satisfaction and consistently go above and beyond to ensure everything is handled promptly and effectively. Highly recommended!
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