The Cornish Seaweed Bath Company Reviews 

2,894
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,443 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for making their hair feel softer, healthier, and thicker, often noting improved shine and reduced brassiness. Many appreciate the natural, high-quality ingredients, pleasant scents, and environmentally friendly packaging. Reviewers also highlight excellent customer service, with efficient order processing and helpful support resolving issues quickly. However, some customers noted that products did not suit their hair, leading to dryness, tangling, thinning, or scalp reactions. A few others felt customer service was unsatisfactory, experiencing slow responses or frustrating communication. Additionally, some reported receiving orders with dented or leaking items, and issues with product dispensers.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight and satisfaction with the... See more

Quality

Reviewers mention positive feedback about quality, with many praising the products for making their hair feel... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent support and quick... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction and intent to reorder due to... See more

User experience

Clients share positive opinions on user experience, with many finding the products easy to use and effective... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love this company! I bought the purple shampoo & conditioner & it is by far the best that l’ve used. Not only is it great at neutralising brassy tones in highlights it also makes my dull... See more

Company replied

Rated 5 out of 5 stars

Oh my God this is the third shampoo and conditioner. I have one for grey hair and silver One nutrition and the latest one was for curly hair. All I can say is wow my hair absolutely loves it my natura... See more

Company replied

Rated 5 out of 5 stars

Fabulous natural products with no nasties. I’m using the purple shampoo and conditioner and I’m really pleased with how my hair feels and looks. The products smell amazing too. I was so th... See more

Company replied

Rated 5 out of 5 stars

I absolutely love the hair products and have been using them for some years now. My hair looks shiney and healthy and I often get compliments. I really loved the sample of body lotion, so that will be... See more

Company replied


Company details

  1. Cosmetics Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics Wholesaler
  5. Toiletries Store

Written by the company

We a small company based in West Cornwall. We create completely natural skincare using sustainably harvested Cornish seaweeds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(2,894)

1,418 reviews in the last 12 months

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Rated 2 out of 5 stars

Lovely packaging and smells great it…

Lovely packaging and smells great it sadly made my hair feel like it has been in the sea and sun all day. I persevered and used it several times but my hair just got worse. Also very expensive.

24 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for taking the time to leave your feedback, Ilona, and we're sorry to hear our products weren't the right fit for your hair. That's certainly not the experience we hope for. If you haven't already been in touch, please do email us at victoria@cornishseaweedbath.co.uk as we'd be very happy to offer advice or arrange a refund under our 60-day guarantee if the products simply aren't right for you. 💚

Rated 5 out of 5 stars

Brilliant! Love that it's made in Cornwall!

I have been reading about these products a lot on social media and being Cornish born & bred, I love the fact that it's a Cornish company! I wash my hair every day, so the company is very good at giving you lots of information about how to use it and what to expect. So I've been using it for nearly 2 weeks and love it. As instructed, I have used the Detox shampoo first, followed but the Super Nutrient Shampoo &conditioner and now have moved on to just the shampoo& conditioner alone. My scalp feels better already, used to feel itchy towards the end of the day and my hair feels light and very shiny! Definitely recommend these products, just stick with it. It is different to not have lots of lather, as you think that means its clean, but this stuff is really great!

21 June 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Alison 💚 We love that you chose to support a fellow Cornish company! It's wonderful to hear your scalp is already feeling better and your hair is looking lighter and shinier. Thank you for your lovely recommendation.

Rated 5 out of 5 stars

Brilliant product

I have been using the shampoo and conditioner for just over a week . I have noticed a big improvement in the look and feel of my hair and I do not seem to be losing as much hair when I brush it . Another bonus is the lovely smell of this product I love it. Wish I had found it years ago. I have no hesitation in recommending this shampoo and conditioner x

2 July 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Carol 💚 We're delighted you're already noticing softer, healthier hair and less shedding after just over a week. We hope the improvements continue with every wash!

Rated 5 out of 5 stars

this is my 2nd review the 1st one i…

this is my 2nd review the 1st one i mentioned i had only used once and i said it never lathered up much ,,and i said that once i have used for a while then i would do a 2nd review well i have to admit so far so good i still use a very tiny bit of an old shampoo last just so i get a bit of lather as i have longish hair ,, but since 10 years ago i had thyroid removed due to cancer my hair loss had been getting bad and now this amazing shampoo is really helping so much to stop the loss im really amazed ,,i do not go anywhere without it thankyou

2 July 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much for coming back to update your review, Karen 💚 We're absolutely delighted to hear you're now seeing such positive results, particularly with your hair loss. It really means a lot that you've taken the time to share your experience, and we're thrilled the products are working so well for you.

Rated 5 out of 5 stars

Love the purple shampoo

Love the purple shampoo, I was wary of trying it as I have a very sensitive scalp, but so pleased I did. My scalp loves it, it smells divine and my hair is a beautiful colour and in great condition.

2 July 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Vicky 💜 We're delighted your sensitive scalp is enjoying the Purple Shampoo just as much as your hair! It's wonderful to hear you're loving the colour, condition and fragrance too.

Rated 5 out of 5 stars

Great product - cleaner, softer hair

I’ve been using the Nutrient Shampoo and Conditioner alongside the Detox Shampoo from The Cornish Seaweed Bath Co for the past couple of weeks and I’ve been really impressed with the results. My hair feels so much healthier, softer, and noticeably cleaner without feeling stripped or dry. The Detox Shampoo gives my scalp a really refreshing deep cleanse, while the Nutrient Shampoo and Conditioner leave my hair feeling smooth, and easy to manage.

I also love that the products are made with natural, sustainably sourced ingredients. A little goes a long way, and my hair has never felt better. I’ll definitely be buying them again and looking to try the purple shampoo and conditioner too. Would highly recommend them to anyone looking to give their hair and scalp a boost.

Additionally customer service is excellent. Love the email communications to guide you on how to use the products and get the most out of the products

2 July 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Victoria 💚 We're delighted you're enjoying the combination of the Detox Shampoo with the Super Nutrient Shampoo and Conditioner. It's wonderful to hear your hair and scalp are feeling healthier, and we're especially pleased you've found our guidance emails helpful too. Thank you for your lovely recommendation!

Rated 5 out of 5 stars

First time use with products

I have just used my products for the first time. I started with the detox shampoo . Then the conditioner.
My scalp feels great. Smells amazing.
I have very curly hair. And I find products are either to heavy. Or not enough.
So for first wash I am really happy.
Curls are really soft. Hair feels really clean.

2 July 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Suzanne 💚 We're delighted your first wash has been such a positive experience! It's wonderful to hear your curls are feeling soft, your scalp feels refreshed and your hair is beautifully clean. We hope you continue to love the results.

Rated 1 out of 5 stars

Poor customer service - damaged goods received

Most of the items I received in my order were dented or leaking. I emailed immediately sending photos and was assured by Shane that I would receive replacements. This has not happened 10 days later and follow up emails ignored.

I resorted to the chatbot and note that on the automated chat system one of the options is ‘my product is dented’ so there is obviously an issue with quality control.

The shampoo smells nice, I know this as it had leaked in the packaging.

When emailing the company an automated response tells you they are receiving lots of emails and if you chase you will go to the back of the queue. Can’t help but think they are inundated with complaints and trying to stop people bothering them.

23 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hello Julia,

First, our apologies for what happened to your order and for the lack of communication from our side. I checked and this is a miss on our part. The agent who handled your request has missed your replies. We are so sorry!

We have already taken the necessary action on our end to ensure that this doesn't happen again.

To prioritise your request, can you reach out to our Escalations Team through victoria@cornishseaweedbath.co.uk?


Best wishes
Ellie

Rated 5 out of 5 stars

Purple Shampoo and Conditioner

I have only recently started using the purple shampoo and conditioner combo (three times so far,) it has an amazing smell, and already my hair feels smoother and more manageable.
Yes this product may be a little more expensive, but I have wasted money on other purple shampoo’s that dry my hair out, but this one is different and I’m looking forward to seeing how my hair transforms in a few weeks time.
I had no issues at all with ordering and was kept updated on my delivery, would definitely recommend.

10 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Kim 💜 We're delighted you're already enjoying the Purple Shampoo and Conditioner after just a few washes. It's wonderful to hear your hair is already smoother and more manageable. We hope you continue to see even more benefits over the coming weeks!

Rated 5 out of 5 stars

Amazing products

I was very sceptical, however from my first use of your shampoo and conditioner I had loads of compliments on how lovely and shiny my hair was it even felt thicker. I have been converted your products are truly amazing thank you so much. If you are thinking of trying these products just try them they are amazing and the consumer service is second to none I was missing the pumps for my shampoo and conditioner i sent an email received a reply straight away and a few days later received the missing pumps thank you x

22 June 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Lorraine 💚 What a wonderful review! We're thrilled you noticed a difference from your very first use and that you've had so many compliments already. We're also pleased we could quickly sort out the missing pumps. Thank you for your lovely recommendation!

Rated 5 out of 5 stars

Bought the purple shampoo and…

Bought the purple shampoo and conditioner - great product, smells Devine, and it Definately not harsh on my hair like other purple shampoos I have used. It gives my hair a great
Lift on my salt and pepper grey. It was also super fast delivery …. Will definately be buying more products in the future

26 June 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Rachel 💜 We're delighted you're enjoying the Purple Shampoo and Conditioner and that they're giving your beautiful salt and pepper hair such a lovely lift without drying it out. We hope you enjoy discovering more of the range too!

Rated 5 out of 5 stars

Scalp oil, Face Oil & Shampoo plus conditioner

The products are great and I love the smell. The scalp oil and shampoo & Conditioner have sorted out my very sore scalp! I love the face oil too!!

1 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 We're delighted the Hair & Scalp Oil together with the Shampoo and Conditioner have helped soothe your sore scalp. It's wonderful to hear you're loving the Face Oil too!

Rated 3 out of 5 stars

CS poor, pricey for what it is

So I haven't actually used the product but was interested to try a since my hair has been thinning since menopause. I was unsure which products to choose so did the on line quiz for recommendations. It came back blank so contacted CS to ask if this was a glitch or if they in fact had nothing to offer. I got no answer. I already use sulphite free shampoo and indicated this in the quiz. If I remove this and say I use sulphite containing shampoos then I get a recommendation. So the only advantage of this shampoo seems to be that it is sulphite free. I can buy cheaper options so will continue with my current brand. Three stars for honesty in not making duff recommendations but minus two for lack of CS support and high pricing compared to other sulphite free brands

26 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for taking the time to leave such detailed feedback, Deb. We're sorry to hear you didn't receive a response after contacting us, as that's certainly not the level of service we aim to provide. We appreciate your comments about the quiz and pricing, and we'll pass your feedback on to the team as it helps us improve both our website and customer experience. 💚

Could you send us an email at victoria@cornishseaweedbath.co.uk? We'd love to help you further :)


Best wishes
Ellie

Rated 5 out of 5 stars

Fantastic products

Fantastic products, excellent customer service especially love the body and facial oils. Products seem well designed and developed. Lovely company.

1 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Tracey 💚 We're delighted you're enjoying the products, especially the facial and body oils. Your lovely comments about both the products and our customer service really mean a lot to us.

Rated 5 out of 5 stars

Happy scalp and silky hair

I tried the shampoo many months ago due to irritated scalp and thinning hair, slowly my scalp over the months has healed calmed down and my hair has thickened out. I'm also getting admiring comments from friends and family about how healthy it looks. It's been an amazing game changer for me, all thanks to Hannah and Richard at the Cornish Seaweed Bath Co.

1 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Linda 💚 We're absolutely delighted your scalp is now calm and healthy and that your hair has become thicker over time. Hearing that friends and family are noticing the difference too is wonderful. Thank you so much for your continued support.

Rated 5 out of 5 stars

Absolutely Super!

Absolutely made up that I didn’t let the price put me off making this purchase 😁
The purple shampoo & conditioner are the best I have ever used. You only use a small amount & my hair was so soft after use instead of dry as it is when I use my usual one. Love the different tones it brings out in my hair & will definitely recommend this to my customers 💜

2 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much 💜 We're thrilled you're loving the Purple Shampoo and Conditioner! It's wonderful to hear they're leaving your hair beautifully soft while enhancing all those lovely tones. Thank you so much for recommending us to your customers too!

Rated 5 out of 5 stars

I was sceptical at first as my initial…

I was sceptical at first as my initial order took some time coming through, however when it arrived I was extremely impressed the way everything was hand wrapped and then actually trying the products I was blown away! My hair has never felt so healthy, just ordered my second and it won’t be the last 👍

30 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Christine 💚 We're sorry your first order took a little longer than expected, but we're delighted the products were worth the wait! Thank you for your continued support—we're thrilled you've already placed your second order.

Rated 5 out of 5 stars

Wow…

I have been debating buying the purple shampoo and conditioner for months, as I thought it was a bit too pricey. I took the plunge and wow!!! My hair is white through the middle and I dye it with a semi permanent ash colour. It fades to a brassy un even colour. I have used once and can see the difference already. Brassiness faded and a better even colour. Has a healthy shine and feels great. Glad I took the plunge 😃

30 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Amanda 💜 We're so pleased you decided to take the plunge! It's wonderful to hear you've already noticed less brassiness, more even colour and a healthy shine after just one use. We hope you continue to love it!

Rated 5 out of 5 stars

I love these shampoos and conditioners

I love these shampoos and conditioners, helped clear up my flaky scalp loads and my hair loss hasn't been as bad since starting them

30 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Lorelle 💚 We're delighted our shampoos and conditioners have helped calm your flaky scalp and reduce your hair shedding. Thank you for taking the time to leave such a lovely review.

Rated 5 out of 5 stars

Fabulous products

I used the super nutrient shampoo and conditioner for the first time today. What fabulous products. My hair was soft and frizz free, I have always tried different expensive products, this is the first time I have felt a difference in my hair from the first use. Even the drying time was quicker and styling was much easier. Thank you so much would recommend to family and friends.
Online ordering was easy and the products arrived when stated.

30 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Janet 💚 We're delighted you noticed such a difference from your very first wash! Softer, frizz-free hair that's quicker to dry and easier to style is wonderful to hear. Thank you for your lovely recommendation and kind words about our delivery too.

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