Corendon Airlines Reviews 

20,874
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,294 reviews, reviewers had a great experience with this company. Customers frequently share that the official website is simple to navigate, making the online reservation steps remarkably smooth, transparent, and easy to complete. Travelers also praise the attentive and polite cabin crew members, noting that flights generally depart on schedule and offer fantastic overall value for money. However, some people mentioned encountering unexpected extra fees when handling luggage or checking in directly at the busy airport counters. A few other consumers also felt that the digital reservation platform occasionally experienced technical lagging or made selecting specific seats overly complicated during busy times.

What people talk about most

Booking process

Users describe ambiguous interactions with booking process, as many reviewers report that the system is... See more

Service

Customers had ambiguous experiences with service, as people shared widely contrasting feedback about their... See more

Price

Clients share ambiguous opinions on price, with many reviewers praising the affordable fares, straightforward... See more

User experience

Reviewers mention positive feedback about user experience, noting that the booking service and website are... See more

Staff

Consumers find staff experiences to be highly mixed, with many reviewers praising polite, professional, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very easy to book via the app, reasonably priced, and not overly complicated when it comes to choosing luggage and backpacks, so you actually know what you can take with you in the end. We flew... See more

Company replied

Rated 4 out of 5 stars

Good service, despite 1 hour delay, pilot and cabin crew gave regular update regarding situation and estimated take off time. Minus is that pilot was talking too quiet or speakers were not working... See more

Company replied

Rated 4 out of 5 stars

Reservation and land service is processing without any problem and delay. We took off on time and actually landed earlier than estimated time. Staff on the plane was very friendly and smily face. One... See more

Company replied

Rated 4 out of 5 stars

The booking was easy and very clear. Also the options you have to book extra. Specifically the extra luggage but I don't need that. Only problem I had when I searched my flight, the page didn't work w... See more

Company replied


Company details

  1. Airline

About Corendon Airlines

Written by the company

Corendon Airlines has been offering comfortable and affordable flights to a variety of destinations since 2005.

Benefitting also from the tourism and hotel management knowledge of other companies under the Corendon brand, Corendon Airlines, with its vast experience and specialisation in air travel, carries millions of passengers from Europe to popular holiday destinations and many cities in Turkey every year.

Enjoy flying at an affordable price without giving up any comfort with Corendon Airlines.

   

   Book your flight now   

 

   Don't miss our campaigns   

Corendon Airlines App

Get it now and enjoy on mobile

Corendon Airlines mobile app is here to boost your flight experience to the new heights. Download it now and get the regular updates. Save time and energy with the best and the most user-friendly features

✔️ Easier check-in
✔️ Faster flight booking
✔️ Latest deals and offers
✔️ User friendly design
✔️ Constant updates


Contact info

3.9

Great

TrustScore 4 out of 5

21K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(20,874)

5,074 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Corendon Airlines logo

Reply from Corendon Airlines

Good morning. Thank you for sharing your experiences with us here. We will be happy to pass on your feedback and look forward to welcoming you on board again soon. With best regards.

Rated 4 out of 5 stars

Overall I was satisfied

Overall I was satisfied, it was my first flight with Corendon.

15 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning and thank you for your feedback, which we would be happy to pass on. Our goal is to provide our passengers with the best possible experience and it's great to hear when we've succeeded. We wish you a pleasant day.

Rated 1 out of 5 stars

The worst and most unprofessional low-cost airline experience I've ever had

Very disappointing experience with Corendon at Heraklion Airport.

On 22 August, at around 14:30, during baggage drop for flight XR2218, we were asked to weigh our cabin baggage. We have no problem with an airline strictly enforcing its baggage rules – but we expect clear communication and staff to keep their word.

We were explicitly told that our checked suitcase would be held back so we could redistribute items if necessary. When our cabin bag turned out to be overweight, I again asked staff not to send the suitcase away.

It was sent away anyway.

Staff then said they could not or would not bring it back, leaving us no practical option but to pay an additional €40.

During our trip, the Corendon website and app repeatedly failed, making important information such as baggage conditions unnecessarily difficult to access. We also received no helpful baggage reminder by email.

To make matters worse, at the gate our boarding passes suddenly showed “Unable to Board” for no apparent reason. Fortunately, the local Greek ground staff handled the situation pragmatically and allowed us to board without further problems.

Clear rules are perfectly fine. Poor communication, unreliable digital services and not keeping an explicit promise are not.

After this experience: never again with Corendon.

22 August 2026
Unprompted review
Corendon Airlines logo

Reply from Corendon Airlines

Good morning, please find the information regarding the baggage allowances included in our different fare types once again:
https://www.corendonairlines.com/branded-fares
The applicable baggage regulations can be viewed at any time during the booking process, under "Manage My Booking", and in the fare details section. Our passengers can choose the fare that best suits their individual needs. Airport staff are instructed to check and enforce the applicable baggage regulations. This ensures that the benefits and distinctions between the different fare types are applied consistently and fairly. Kind regards,

Rated 5 out of 5 stars

Great clear booking process and helpful…

Great clear booking process and helpful call centre staff when I needed to question something.

24 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good afternoon. Your satisfaction is important to us. If you have any questions or requests, please feel free to contact us at any time. With best regards

Rated 5 out of 5 stars
Corendon Airlines logo

Reply from Corendon Airlines

Good afternoon, thank you for your positive comment. We will be pleased to share your review with our department responsible. We hope to be able to welcome you on board soon and wish you a pleasant day. Best regards

Rated 2 out of 5 stars

Disappointed with the customer service

Disappointed with the customer service

We had to cancel our return flight due to my mother-in-law’s very serious health condition. At the time, I contacted customer service by email to ask for additional information, but I never received a response.

Recently, I contacted them again by phone because I need written confirmation of the cancellation for our insurance company. I was told that I would receive this confirmation, but to this day I am still waiting for it.

During what was already an extremely difficult time for our family, it is very disappointing that, as a customer, you have to keep chasing the necessary information and documents without getting any proper follow-up.

The flight itself is not the issue, but unfortunately I am very dissatisfied with the customer service and the lack of follow-up.

13 July 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good afternoon, please feel free to send us the correct PNR number for the cancelled flight, along with your case number, which you received after completing the required form on our website, via direct message on Facebook or Instagram, so that we are able to check your request. Kind regards,

Rated 1 out of 5 stars

I want to book a wheelchair service for…

I want to book a wheelchair service for my mother - not possible . I tried to call you- not possible

16 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning, to request a complimentary wheelchair service, please use the following link and enter your PNR number and last name. All available services will be displayed under "Special Services". Kind regards https://www.corendonairlines.com/de/book-and-manage/extrasde

Rated 5 out of 5 stars

Unbeatable price

Nothing to say. Everything you would expect for a reliable flight is here. It gave me the best price for my trip.

29 January 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning. Thank you for your positive feedback and for taking the time to share it with us. We are happy to pass on your comments, and we look forward to welcoming you on board again soon. Best regards

Rated 5 out of 5 stars

Fast and easy

23 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning, thank you for your kind words and your positive feedback. Your satisfaction is very important to us, and we look forward to welcoming you on board soon. Best regards

Rated 5 out of 5 stars

Easy and fast

Easy and Fast

20 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning and thank you for your positive feedback, which we will forward to the responsible departments. We look forward to welcoming you on Board soon and wish you a pleasant day. Best regards.

Rated 5 out of 5 stars

Great

Everything was great

17 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning. First, we'd like to thank you for taking the time to review us here. We're delighted that you're satisfied with Corendon Airlines' service and hope to welcome you on board again soon. With best regards

Rated 5 out of 5 stars

Very simple

Perfect job

22 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning, thank you for your nice feedback. We are very pleased that you were satisfied and hope to welcome you soon on one of our flights. Best regards

Rated 5 out of 5 stars

Vegan…

It was not possible to give my diet online and on the board they had an vegan meal. So I was happy with it. Thank you. Maybe it is good to have 3 or 4 vegan meals on board.

14 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning and thank you very much for your positive feedback. For Corendon Airlines, customer satisfaction is our greatest goal and a challenge that we continue to work on. That is why we are even more pleased to receive such objective information and to forward it to the responsible departments. We hope to be able to welcome you on board again soon and wish you a pleasant day. Best regards

Rated 1 out of 5 stars

Flight got cancelled after leaving is…

Flight got cancelled after leaving is in the plein for 3 hours. I was sick for a week after I finally got to my destination. After u cancelled the plane we didnt know what to do and it looked like u didnt know what to do also. Ik was in Schiphol for 5 hours without knowing what to do. It was really bad!!

15 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning. Corendon Airlines would like to keep all flights taking place as scheduled. However, for organizational reasons, changes may occur over which we often only have limited influence. If you have further request, please feel free to contact us via our official channels. With kind regards

Rated 4 out of 5 stars

Easy to use.

22 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Thank you for your feedback. Providing excellent service and ensuring your satisfaction are our top priorities. We’re delighted that we were able to meet your expectations and look forward to welcoming you on board soon. We wish you a pleasant day. Best regards

Rated 3 out of 5 stars

The service was okay

The service was okay, but I was checking in they told me I have to pay 15 pounds because I didn’t check in online. I told them that should have been communicated earlier if you don’t check in online you will pay 15 pounds. They didn’t even allow me to check in online they said it’s too late you can’t do it now but pay the fee, which I did.

13 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning, only with the LITE/ECO/PROMO tariff should an online check-in be carried out (72 hours to 5 hours before the planned departure), otherwise a fee of 15 euros per person will be charged at the airport. This information is communicated to our passengers when booking and on the booking confirmation.
If you have tried to check in online and were unable to do so, please send us a screenshot of the error message. With best regards

Rated 5 out of 5 stars

Easy to book online and goodvprices amd…

Easy to book online and goodvprices amd flights times

15 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning, we are pleased to hear that you are satisfied with the service from Corendon Airlines. We are happy to pass on this praise and hope to see you soon on board one of our flights. With best regards

Rated 4 out of 5 stars

My husband really liked & commented…

My husband really liked & commented spontaneously on the fact that we had a stressless experience on Corendon airlines and that the service was good when we flew back from Antalya in July. Right from the check-in to arriving back at London Stansted. Good value for money we bought CBBE “eco-fare”

13 June 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning. Thank you for taking the time to share your experiences with us here. We wish you a pleasant day and look forward to welcoming you on board again soon. With best regards

Rated 5 out of 5 stars

Online booking experience

Easyily navigated website
Clear choices
Best options to make changes if needed

21 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning. Your satisfaction is our top priority, and we value your feedback. We would be happy to pass on your review and wish you a pleasant day. Best regards

Rated 5 out of 5 stars

Number 1 airline if you are flying to…

Number 1 airline if you are flying to Turkiye. Fair prices, excellent service, tasty meal options, and super baggage allowance. Highly recommend

14 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning, your satisfaction is important to us. Thanks for your review, which we will forward to the relevant departments as information. We look forward to welcoming you on board and wish you a pleasant day. Best regards

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look