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Core Balance Reviews 

5,610
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 732 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, finding them to be as described and well-made, with many expressing satisfaction with their purchases. The ordering process is frequently highlighted as easy to navigate and straightforward, contributing to a positive overall service experience. Reviewers also appreciate the prompt and efficient delivery service, with items often arriving quickly and well-packaged. However, some customers also noted issues with the delivery company, specifically mentioning problems with tracking updates, lost parcels, or items being delivered to incorrect addresses. A few other people also felt that some products had minor design flaws or strong smells that took time to dissipate.

What people talk about most

Product

Consumers find products to be of excellent quality and good value, often arriving quickly and well-packaged.... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast dispatch and quick... See more

Quality

People report positive experiences with quality, consistently describing products as good, great, or... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process simple,... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company I found whilst googling on line Really competitive pricing and equipment really good quality! Had to return some dumbbells I ordered as they were too heavy, wishful thinking 🤣😂 Ret... See more

Company replied

Rated 5 out of 5 stars

To be honest I was trying to order from another site & couldn't get it to load. I found you site with ease 😊 the ordering process was simple & easy to follow too, prices were competitive & the delive... See more

Company replied

Rated 5 out of 5 stars

Pleased with ball, fast despatch and good communication. It doesn't matter that there is no valve to stop air coming out as it should only be inflated to 80%.

Company replied

Rated 5 out of 5 stars

My weighted hula hoop arrived in a timely fashion and placed exactly where I requested it to be left. The product was easy to put together. It was so loved by my 15yr old granddaughter, it provided mu... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler
  3. Weightlifting Area

Written by the company

We're Core Balance, the home of affordable fitness, perfectly balanced for everyone. All our fitness products are designed with your personal lifestyle in mind. We understand it’s difficult to exercise at the same time every day. Sometimes, life gets in the way. By producing portable fitness equipment that you can use at home and on the go, we aim to empower you to exercise when you want to do it. After all, when you can exercise on your own terms, you’re more likely to stick to it and become a fitter, healthier, happier you.

Our Purpose & Promise

Written by the company

Mission
There’s an exercise out there for everyone, it’s our mission to help you find yours. By creating home fitness products to suit all abilities, we aim to make a healthy, balanced lifestyle accessible to all.
Vision
Exercise shouldn’t be a chore – it should be fun! When it’s fun, it fits seamlessly into our daily lives. We want to show everyone how fun exercise can be and inspire them to become healthier, happier people.

Free UK Delivery

No Minimum Spend

Purchases completed before 2pm will be dispatched the same day.

Contact info

Business can save up to 36%

Join our Partner Programme and unlock big savings

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.6

All reviews

(5,610)

680 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time I have used Core Balance

First time I have used Core Balance, product great colour, true to description. Delivery was on time. Good service from start to finish. Will be ordering again for sure.

6 May 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We’re really pleased to hear your first experience with Core Balance has been a positive one, and we appreciate your kind feedback on the product and service. We look forward to your next order!

Rated 5 out of 5 stars

Fast delivery, great kettlebell

Fast delivery, the kettlebell seems to be great quality and the silicone coating stops it clattering on the floor.

5 May 2026
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Reply from Core Balance

Thank you for your review. We’re pleased to hear you’re happy with the fast delivery and the quality of the kettlebell.

Rated 5 out of 5 stars

Core Balance is a good company to use

Core Balance proved to be a good company to use. It was easy to place my order and my parcel arrived on time.

3 May 2026
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Reply from Core Balance

Thank you for your review. We’re pleased to hear you found ordering easy and that your parcel arrived on time.

Rated 5 out of 5 stars

Excellent quality wall ball (6kg)

Excellent quality wall ball (6kg). well made better than expected.
arrived quickly, good communications from dispatch to arrival.

5 May 2026
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Reply from Core Balance

Thank you for your review. We’re delighted to hear you’re pleased with the quality and fast delivery, and appreciate your kind feedback.

Rated 5 out of 5 stars

Great exercise bands and good range of…

Great exercise bands and good range of difficulty level. Comfortable and stay in place!

27 April 2026
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Reply from Core Balance

Thank you for your review. We’re pleased to hear you’re happy with the exercise bands and their range and comfort.

Rated 5 out of 5 stars

I have purchased several Core Balance…

I have purchased several Core Balance resistance bands + all excellent quality,effective!
Highly recommend this company!

4 May 2026
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Reply from Core Balance

Thanks for your review! We’re glad you’re happy with the quality and effectiveness, and really appreciate your recommendation.

Rated 5 out of 5 stars

Well packed

Well packed , arrived on time

4 May 2026
Core Balance logo

Reply from Core Balance

Thanks for your review! We’re glad it arrived well packed and on time.

Rated 5 out of 5 stars

Small bands

The bands were exactly what I wanted

3 May 2026
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Reply from Core Balance

Thank you for your feedback! We’re delighted to hear the bands were exactly what you were looking for.

Rated 5 out of 5 stars

Arrived before I even expected it

Arrived before I even expected it, very good quality and excellent delivery driver

25 April 2026
Core Balance logo

Reply from Core Balance

Thank you for your great feedback! We’re delighted to hear your order arrived earlier than expected and that you’re happy with the quality and delivery service.

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Parcel arrived in good condition and care was taken to locate it in a safe place outside my door as I wssn't in . Thank you.

25 April 2026
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Reply from Core Balance

Thank you for your lovely feedback! We’re delighted to hear you’re happy with our service and that your parcel arrived safely. We appreciate your support.

Rated 5 out of 5 stars

Perfect

Perfect! and came right on time

23 April 2026
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Reply from Core Balance

Thank you for your great feedback! We’re delighted to hear everything arrived on time and that you’re happy with your purchase.

Rated 4 out of 5 stars

Fit for purpose

Fit for purpose. Good price. Slowish delivery. Overall very happy.

1 May 2026
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Reply from Core Balance

Thank you for your feedback! We’re pleased to hear you’re happy overall with the product and pricing, and we appreciate your comments on delivery.

Rated 4 out of 5 stars

Good quality may at a reasonable price

Good quality may at a reasonable price. Good density, and doesn't slide around, even on a polished wooden floor. Would be great to have a slightly longer tie strap so I don't have to fuel it so tight, and extra 15cm length would also be appreciated for the taller people like me.

30 April 2026
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Reply from Core Balance

Thank you for your feedback! We’re pleased you’re happy with the quality and grip of the mat, and we appreciate your suggestions on the strap and length options.

Rated 5 out of 5 stars

Easy to order

Easy to order. Arrived promptly and well packaged.

29 April 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We're glad you found ordering easy and that your item arrived promptly and well packaged.

Rated 5 out of 5 stars

Prompt service

Prompt service

29 April 2026
Unprompted review
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Reply from Core Balance

Thank you for your review! We're glad you’re happy with the prompt service.

Rated 5 out of 5 stars

The pilates ball is just what I want

The pilates ball is just what I want. It arrived sooner than I expected. Great service.

28 April 2026
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Reply from Core Balance

Thank you for your review! We're glad the Pilates ball is just what you wanted and that it arrived sooner than expected.

Rated 5 out of 5 stars

Quality products

Quality products. Delivered within a couple of days.

28 April 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We're glad you’re happy with the quality and quick delivery.

Rated 5 out of 5 stars

Everything in stock that I wanted

Everything in stock that I wanted. Really competitive prices. Items are quality and arrived quickly and beautifully wrapped. Good communication.

28 April 2026
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Reply from Core Balance

Thank you for your review! We're glad you found everything in stock, competitively priced, and are happy with the quality and delivery.

Rated 5 out of 5 stars

Brilliant!

Items were dispatched and arrived quite quickly. The foam roller is was to replace one I had bought many years ago that had finally cracked. I checked all the resistance bands with a few good pulls as previous reviews had had some break immediately. Mine were all in good shape and I hope will last a good while.

28 April 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We're glad your order arrived quickly and that you're happy with the quality of the foam roller and resistance bands.

Rated 1 out of 5 stars

Order never arrived

Order never arrived. No reason given. Slow response from customer service who advised "keep waiting". Terrible. Still unresolved.

Following the above review, and the promise of help below, I received 3 more emails from customer service today:
1. "Keep waiting"
2. "The courier has lost the parcel. We'll refund you but it could take 10 working days for us to authorise it"
3. "Actually, keep waiting again- I think it might still turn up somehow even though the courier has told us it's lost"

This simple order has taken up so much of my time. The customer service team are incompetent and the one part of my order that did eventually arrive late was significantly damaged.

I've since found nicer products for less money on amazon.

28 April 2026
Core Balance logo

Reply from Core Balance

Good morning Steph

Please accept our apologies for the delay at this busy time. One of my colleagues will be in contact shortly to resolve this.

Kind regards
Customer Service Team

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