Copygram Reviews 

76
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, most reviewers were somewhat happy with their experience overall. Active consumers generally find the platform very useful for automating trades and seamlessly connecting various financial services without needing extra hardware or keeping computers running. Many people strongly appreciate the helpful customer support team, friendly interface, and regular platform updates that steadily improve daily usability. Some reviewers were not happy with the application performance and encountered unexpected bugs during their trading activities. Customers also noted that specific trading signals failed to copy correctly across accounts, while customer service responses were frequently delayed, unhelpful, or completely missing when urgent technical issues arose.

What people talk about most

Customer service

Reviewers highlight ambiguous aspects of customer service, with many consumers praising the friendly, quick,... See more

User experience

People report ambiguous experiences with user experience as some consumers praise the great software UI,... See more

Application

Customers consistently note ambiguous experiences with application, while some reviewers praise the smooth... See more

Response time

Users describe ambiguous interactions with response time, noting that customer service sometimes takes time... See more

Service

Reviewers mention ambiguous feedback about service, noting that many accounts fail to receive signals and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This app keeps surprising me. While I sometimes get frustrated by my own mistakes, the support team is excellent—professional and quick to respond. I always learn something new from them. Great servic... See more

Rated 5 out of 5 stars

This is an excellent product, and the support is the best I've experienced! If you have any issues their support is there to help out with knowledgeable help very quickly. - Robert S. Price

Rated 5 out of 5 stars

This copier is a game changer in my trading journey with his low latency compared to all the others I used before. It is doing an excellent work on my trades.And I would like to mention that they als... See more


Company details

  1. Software Company

Written by the company

Copygram stands out as a versatile trade copier designed to streamline your trading experience. It empowers users to effortlessly copy trades from a variety of sources including Telegram channels, TradingView, and Metatrader. What sets Copygram apart is its capability to integrate seamlessly with numerous platforms such as Metatrader, DxTrade, and Tradelocker. The intuitive interface of Copygram ensures that even beginners can navigate the tool with ease, while advanced traders will appreciate the depth of options available to customize their copying strategies. Whether you're looking to mirror the trades of seasoned experts or share your own strategies across different platforms, Copygram is the tool that can help you expand your trading possibilities. Experience the convenience of having a unified solution for all your trade copying needs with Copygram. Join a growing community of traders who are leveraging this powerful tool to enhance their trading efficiency and effectiveness.


Contact info

3.4

Average

TrustScore 3.5 out of 5

76 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 38% of negative reviews

Typically takes over 1 month to reply

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3.4

All reviews

(76)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

I initially had trouble with…

I initially had trouble with Matchtrader, but the support team was incredible helpful. They explained that some broker have multiple symbols, like EURUSD. and using AUTO DETECT can lead to errors. After switching to Manuel settings and entering the correct suffix, everything works perfectly! I'm really impressed with their responsive and knowledgeable service.

15 September 2024
Rated 3 out of 5 stars

Could be better if they had support

Good concept, but if you need help with anything all they have for support is an AI chat on their website. I have tried multiple ways to get support and it either doesn't work (contact from website) or they don't respond (Telegram and email). It's fairly expensive option that may not work. Don't gamble.

Updated from 1 star to 3 stars. Their support finally got back to me after like 4 or 5 days, that's frustrating but they were able to help with the problem. This all could have been avoided with better support and FAQ section that could have answered questions too.

1 October 2024
Unprompted review
Copygram logo

Reply from Copygram

Thank you for your feedback and for updating your review. We appreciate your understanding and patience as our support team worked to assist you.

We recognize that there were issues with our support response times, and we sincerely apologize for the frustration this caused. We have made improvements by restructuring our support team and now offer live chat support 24/5 to provide more immediate assistance to our users.

We also value your suggestion about enhancing our FAQ section, and we will consider expanding it to better address common questions and concerns. Your input is important to us as we strive to improve our services. If you need further assistance, please don’t hesitate to reach out at contact@copygram.app or through our live chat. Thank you for your support!

Rated 1 out of 5 stars

Very bad

Very bad

unable to connect my account to the platform (DX-Trade)

We cannot add Drawdown control security

We cannot randomize the positions

You cannot create a turnaround time

We cannot create a series of Number/comment

More expensive than some competitors with whom I can easily connect my DX-Trade, control the maximum DD on each account etc...

22 September 2024
Unprompted review
Copygram logo

Reply from Copygram

Thank you for your feedback. We're sorry to hear about the difficulties you've experienced while trying to connect your account to DX-Trade.

It's important to note that some users may face challenges with API access due to restrictions from their brokers or prop firms, such as FTMO. We recommend checking with your broker to confirm if they have disabled API access, as this can affect connectivity.

We appreciate your input and want to inform you that we have recently added time settings to enhance functionality. If you have further questions or need assistance, please reach out at contact@copygram.app or through our live chat support. Thank you for your understanding!

Rated 5 out of 5 stars

Copygram is a fantastic tool for trader…

Copygram is a fantastic tool for trader who want to automate their trading activities. it's easy to use and integrates with a wide variety of platforms, including Telegram, TradingView, MT4, and MT5. I've been using Copygram for a few months now, am I'm very impressed with its functionality. it's saved me a lot of of time and effort, and it's helped me to improve my trading results.

7 June 2024
Rated 5 out of 5 stars

I've used a few different trade copier…

I've used a few different trade copier platforms in the past, but Copygram is buy far the best. it's the most features-rich platform I've found, and it's also very reliable. I've never had any problem with Copygram executing my trades correctly.

11 July 2024
Rated 5 out of 5 stars

Copygram is a great value for the…

Copygram is a great value for the price. The basic plan is very affordable, and it includes everything you need to get started with copy trading. I would highly recommend Copygram to anyone who is looking for a reliable and affordable copy trading platform.

7 June 2024
Rated 5 out of 5 stars

The fact that Copygram is entirely…

The fact that Copygram is entirely cloud-based is a major advantage. I don't need to worry about installing any software or maintaining a VPS, which saves me time and hassle. I can access my account and manage my trades from any device with an internet connection.

17 July 2024
Rated 5 out of 5 stars

As someone who values simplicity

As someone who values simplicity, I appreciate that Copygram doesn't require additional software or using a VPS. The platform is intuitive and easy to navigate, making it perfect for me.

22 May 2024
Rated 5 out of 5 stars

I'm thoroughly impressed with…

I'm thoroughly impressed with Copygram's commitment to innovation. The platform is constantly evolving and introducing new features that enhance the copy trading experience. It's evident that they genuinely care about their users' success. Also their Roadmap is impressive. Excited about new platform integrations.

25 July 2024
Rated 5 out of 5 stars

I've tried several copy trading…

I've tried several copy trading platforms in the past, but none compare to Copygram's robust features and exceptional reliability. The platform's stability and consistent execution give me confidence in every trade I make.

25 July 2024
Rated 5 out of 5 stars

The Best Experience Ever!

They the Best!!!!! I Previously Had an Issue That Was Quickly Resolved By Their Support Team and Was Taken Care For The Bad Experience It Caused.. Who Els Does It Like Copygram! #1

Copygram 4 Life! lol

22 July 2024
Unprompted review
Rated 5 out of 5 stars

Great copy solution for All Trading Platforms

Copygram has been a great solution for me to use, especially since several of my accounts migrated to Match Trader, I needed a solution to copy my trades over quickly. When I have needed help figuring out why one of my accounts wasn't copying etc, the team always got back to me and walked me through what needed tweaking. The experience setting up my accounts was very easy too! There is an occasional hiccup which is to be expected with new software but overall I am very happy with the copy service, it works efficiently, fast and well! Thank you copy gram!

20 July 2024
Unprompted review
Rated 5 out of 5 stars

Good service and quite customisable

I have been using Copygram for more than half year and am very satisfied.
The app works perfectly and reads a lot of different signal formats. Also, you can customise special lots for specific assets, symbol mapping and risk management options.

Thank you Copygram!

17 July 2024
Unprompted review

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