Copland Post Reviews 272

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Copland is a scam company, if you do leaflet delivery please keep away from this company . Horrendous experience. Do not believe anything they say.

Rated 5 out of 5 stars

The new platform is very nice to use and I find their team trustworthy. I think mr William Radley has turned it around by getting rid of Folk as they often made poor decisions and the new platform is... See more

Rated 1 out of 5 stars

Absolutely terrible company! DO NOT USE! We have lost £1000's to this awful company through our business! We ordered marketing materials to be printed and delivered, they have been ignoring calls, mes... See more

Company replied

Rated 5 out of 5 stars

It was easy to order online but felt the areas a bit slow. I then get an email a few weeks later asking for my experience and to recreate my account on their new platform. Definitely worth it and sad... See more

Company details

  1. Advertising Agency
  2. Design Agency
  3. Direct Mail Advertising
  4. Print Shop

Written by the company

Copland Post allows you to connect with your customers in the communities you care about by sending your message directly through their doors. You can create a campaign from a collection to delivery, or start from scratch with design and printing services too. Define your audience, analyse your reports and track your deliveries live.


Contact info

3.0

Average

TrustScore 3 out of 5

272 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

No Communication!

I started my campaign with Copland post on 18th June for it to start within 3 working days. its now 4th July and it still has not started! I have been emailing, calling, online chat event DM on instagram and I have had no response. Increasingly concerned this may not be legitimate and will be requesting a refund!

4 July 2022
Copland Post logo

Reply from Copland Post

We apologize for the negative experience you had with our company. At Copland Post, we strive to provide the best possible service to our customers and we're sorry that we didn't meet your expectations. We take all feedback seriously and will work to address the issues you encountered.

If you would like to discuss your experience further, please don't hesitate to contact us at support.coplandpost.com. We're here to help and we value your business.

Rated 1 out of 5 stars

Leaflet distributor

I saw a job advertised for leaflet distributor in my local area on 8th June 2022 and applied for it. I was asked to set up an account with Copland which I did, but I never heard anything back about the job. I also applied for another local post code area at the same time and never heard about that either. After a couple of weeks I had another look on the Copland area checker and saw the 2 postcodes still advertised, so I applied again. Once again, nothing happened. So, to summarise, I have applied to cover 2 local post code areas (KA21 and KA22) each on 2 occasions and not had any response to any of them.
I'm done with them - fortunately I am semi-retired so I don't need the job. Good luck to anyone else who has applied - you might be waiting a while!

30 June 2022
Unprompted review
Copland Post logo

Reply from Copland Post

Dear Stephen Paterson,

Thank you for bringing this to our attention. We sincerely apologise for the lack of communication regarding your application as a leaflet distributor. This is certainly not the standard we aspire to, and we regret any inconvenience caused.

We are currently reviewing our application process to ensure timely and clear responses to all applicants. If you are still interested in working with us or have any further feedback, please contact us via coplandpost.com/support. We would appreciate the opportunity to make amends.

Thank you for your patience, and we wish you the best in all your endeavours.

Warm regards,

The Copland Post Support Team

Rated 1 out of 5 stars

Lack of contact

Lack of contact. We have been trying for months to get a refund from our cancelled campaign. We are a charity who can ill afford this. Having to consider legal recovery action. Be careful.

29 June 2022
Unprompted review
Copland Post logo

Reply from Copland Post

We are sorry to hear that you had a negative experience with Copland Post. At Copland Post, we strive to provide the best possible service to our customers, and we apologize if we failed to meet your expectations.

Please know that we take all feedback seriously and will use your comments to improve our services. We have a dedicated support team available at support.coplandpost.com to help address any issues or concerns you may have.

We value your business and hope to have the opportunity to serve you again in the future.

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