Absolutely fantastic service. Most helpful, thank you Gary. From speaking with the team at Coopers to delivery in 24 hrs and I even got a discount for buying a washer dryer that was on the shop floor.... See more

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We have used Coopers for our home appliances for nearly 30 yrs now and as ever, excellent service and competitive prices. Our kitchen designer saw the invoice and said, I quote - "wow! Those are re... See more
Our 10th appliance from Cooper's. You may find a slightly lower price on line (but rarely), but you will never find a comparable level of expertise and unbiased advice. Every choice has been the right... See more
Company replied
Washing machine. My son and I came to seek advice on buying a new machine. We were met with courtesy and helpful advice. The next day I rang to place an order. I received a follow-up phone call advisi... See more
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Company details
- Appliance Store
- Electronics Store
- Kitchen Supply Store
- Refrigerator Store
- Vacuum Cleaner Store
- Washer and Dryer Store
Written by the company
Coopers Home Appliances is an independent, family-run appliance retailer based in Bath, with roots dating back to 1947. For over 75 years, we’ve helped customers choose the right appliances for their homes — combining expert advice, competitive pricing and genuinely personal service. We supply a full range of kitchen and laundry appliances, working with leading brands across cooking, refrigeration, dishwashing and laundry. Whether you’re replacing a single appliance or planning a full kitchen, our experienced team takes the time to understand your needs and guide you to the best solution for your space and budget. Alongside our long-standing Bath city-centre showroom, we also operate a destination showroom just outside Bath, where customers can explore a wider range of appliances in a relaxed, hands-on environment. What sets us apart is our end-to-end service. From initial consultation through to delivery, installation and removal of old appliances, everything is handled by our own team wherever possible, allowing us to maintain high standards at every stage and ensuring customers know exactly who they’re dealing with. We’re proud of our reputation for honest advice, attention to detail and reliable after-sales support. Much of our business comes from repeat customers and personal recommendations, and we value every review as feedback that helps us continue improving our service. What you see on our website is just a sample of what we offer — we can source almost any appliance you need and are always happy to discuss options. If you’re looking for knowledgeable support, quality products and a retailer that genuinely cares about getting things right, we’d love to help.
Our service promise
Straightforward advice. Reliable support.

Contact info
13/15 walcot street, Bath, BA1 5BN, Bath, United Kingdom
- 01225311811
- sales@coopershomeappliances.com
- coopershomeappliances.com
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 1 month
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Reply from Coopers Home Appliances
Surprised?
I wanted to buy a new dishwasher, so I rang them two weeks ago and left a message with my details. No one has called me back.

Reply from Coopers Home Appliances

Reply from Coopers Home Appliances
Good information in store and quick…
Good information in store and quick supply.
Just a little break down in communication on delivery day but all sorted with ease when I called. 👍

Reply from Coopers Home Appliances
Helpful & knowledgeable with great…
Helpful & knowledgeable with great advice.
Always a pleasure.

Reply from Coopers Home Appliances
The professional service was excellent…
The professional service was excellent in all respects.
We have shopped here before and we will certainly do again.

Reply from Coopers Home Appliances
We were very happy from the moment we…
We were very happy from the moment we walked into Coopers. We were helped at every stage of our purchase - Bosch washing machine. The new machine was delivered and connected up and the old one taken away. Two very pleasant men.
A very good experience. Thank you. Lesley Loach.

Reply from Coopers Home Appliances

Reply from Coopers Home Appliances
The whole experience starting with our…
The whole experience starting with our conversations firstly in store then the three man team who delivered without issue to our home and removed the old FF.
They were exemplary.

Reply from Coopers Home Appliances
Great service all round
Great service all round. Steve couldn't have been more helpful in the showroom and delivery was next day, prompt and efficient.

Reply from Coopers Home Appliances
Following expert and helpful advice…
Following expert and helpful advice from Steve we chose an integrated fridge freezer. On the day of deliver of the appliance by two gentlemen the star of the show was Simon,who fitted the fridge freezer, having overcome a plug problem,with great care and great attention to detail. We are very happy customers.

Reply from Coopers Home Appliances

Reply from Coopers Home Appliances
Staff were really helpful in explaining…
Staff were really helpful in explaining the ins and outs of the appliances that we asked about. Showed us various models, differences between them etc. Made the whole process very easy.

Reply from Coopers Home Appliances
Would definitely recommend!
We went into store with a long list of what we needed and Gary was so helpful. We left with everything ordered and our items were able to be stored with them until the time we needed them. Once we did need them delivery was very quick and efficient. Would definitely recommend!

Reply from Coopers Home Appliances
Always great to deal with Coopers!
Always great to deal with Coopers, from initial advice through competitive pricing, efficient delivery and expert installation.

Reply from Coopers Home Appliances
I would highly recommend Coopers
I found Steve the salesman, very helpful and also very knowledgeable about the goods on sale in the store. I ordered my cooker and it was delivered on schedule without any problems. I’m very happy with my order

Reply from Coopers Home Appliances
Brilliant service by all at Coopers
Brilliant service by all at Coopers, particularly Mandy and the delivery guys. All my questions were answered, good advice provided, delivery was excellent and all with good humour. AR

Reply from Coopers Home Appliances
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