Absolutely fantastic service. Most helpful, thank you Gary. From speaking with the team at Coopers to delivery in 24 hrs and I even got a discount for buying a washer dryer that was on the shop floor.... See more

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First class customer service and advice. I always use Coopers for home appliances. Especially noteworthy is their delivery service, which was evident recently in overcoming access problems for a new... See more
We have used Coopers for our home appliances for nearly 30 yrs now and as ever, excellent service and competitive prices. Our kitchen designer saw the invoice and said, I quote - "wow! Those are re... See more
Our 10th appliance from Cooper's. You may find a slightly lower price on line (but rarely), but you will never find a comparable level of expertise and unbiased advice. Every choice has been the right... See more
Company replied
Company details
- Appliance Store
- Electronics Store
- Kitchen Supply Store
- Refrigerator Store
- Vacuum Cleaner Store
- Washer and Dryer Store
Written by the company
Coopers Home Appliances is an independent, family-run appliance retailer based in Bath, with roots dating back to 1947. For over 75 years, we’ve helped customers choose the right appliances for their homes — combining expert advice, competitive pricing and genuinely personal service. We supply a full range of kitchen and laundry appliances, working with leading brands across cooking, refrigeration, dishwashing and laundry. Whether you’re replacing a single appliance or planning a full kitchen, our experienced team takes the time to understand your needs and guide you to the best solution for your space and budget. Alongside our long-standing Bath city-centre showroom, we also operate a destination showroom just outside Bath, where customers can explore a wider range of appliances in a relaxed, hands-on environment. What sets us apart is our end-to-end service. From initial consultation through to delivery, installation and removal of old appliances, everything is handled by our own team wherever possible, allowing us to maintain high standards at every stage and ensuring customers know exactly who they’re dealing with. We’re proud of our reputation for honest advice, attention to detail and reliable after-sales support. Much of our business comes from repeat customers and personal recommendations, and we value every review as feedback that helps us continue improving our service. What you see on our website is just a sample of what we offer — we can source almost any appliance you need and are always happy to discuss options. If you’re looking for knowledgeable support, quality products and a retailer that genuinely cares about getting things right, we’d love to help.
Our service promise
Straightforward advice. Reliable support.

Contact info
13/15 walcot street, Bath, BA1 5BN, Bath, United Kingdom
- 01225311811
- sales@coopershomeappliances.com
- coopershomeappliances.com
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 1 month
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Fantastic service …
Fantastic service from the shop with friendly yet expert advice on cookers. Smooth ordering process, one star removed as on the day of delivery we were not advised of timing, even an estimated slot would have been helpful.
I purchased two smeg kettles customer…
I purchased two smeg kettles customer service was excellent from ordering to delivery , would like to thank mandi very much for her help.
Personal service with well organised…
Personal service with well organised delivery and fitting of the appliance.
Would definately use again
Good choice of appliances, good price, quick delivery, lovely helpful staff.
I explained what I needed as didn’t…
I explained what I needed as didn’t have the incentive to go into town a week before Xmas !
The assistant listened and provided me with all the information I needed to make a good choice.
My cooker is absolutely fantastic.
Love buying from Coopers
Love buying from Coopers. This one was a wonderful Miele drying machine when our one (non Miele) broke after 11 years. We had good non pushy advice, a realistic delivery time, delivery and removal of the old machine for just £25… all good. I like buying from the high street. It feels that as well as buying something we’re also contributing to local jobs and taxes and local rates and (as well as getting a reliable service) that all feels like a good resolution of things to do more of in the New Year.
Great service
Great service, found us the perfect cooker, super quick & efficient service. Thank you!
Great service.
The staff are so very helpful and positive. The installation was done on time and with minimum disruption and no mess. Would definitely use them again.
Coopers is brilliant
Coopers is brilliant! All the staff are helpful, knowledgeable and really work with you to get the best product
I've used Coopers for the last 8+ years and highly recommend them.
Happy Customer
Very helpful company whose service has been exceptional. I would highly recommend.
Excellent service
Excellent service, very knowledgeable about their products, deliver goods on time as planned. Competitive pricing.
Coopers reliable service
I was impressed by Coopers service. The staff were friendly, helpful and normal. Any questions I asked were answered clearly and there was no pressure.
Buy Local and buy in store.
Swift, efficient, informative and friendly. Excellent local store. Thank you.
Excellent service, knowledgable and friendly.
From the time I rang with my initial query to the time my new fridge was delivered (just 2 days later) I had nothing but courteous, friendly and helpful service. Highly recommend Coopers.
Good service and the delivery and…
Good service and the delivery and fitting was well done
Great customer service.
Fast efficient service.
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