I can't fault Derek for sorting my problem out so quickly and effectively. Thank you Derek for sorting this out for me very much appreciated. And am very grateful to be receiving my refund shortly
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Your response was quick, but commitment to refund the amount within 5-7 business days not honoured so far. Instead of refunding the amount I was again charged on 19th June, which is quite unethical.... See more
Good day I previously requested for my account to be canceled and a refund and cancelation was promised should i write a good review...I wasn't refunded and neither was this cooltechvip.com thing th... See more
It's got to be said this company offers a very high standard of service.One of the things that helps is the good customer support team.If ever have a issue it is resolved quickly.The person that makes... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Didn’t sign up for cooltech
Kevin helped me
I can't fault Derek for sorting my…
I can't fault Derek for sorting my problem out so quickly and effectively. Thank you Derek for sorting this out for me very much appreciated. And am very grateful to be receiving my refund shortly
Pleasant to deal with no issues thanks
awaiting refund
Processing requested refund
Jamal helped me
Solutions …
I have been given good news and a solution which came quite quickly. It could be a recommendation to others.
Scam. Keep away.
This is a scam. Keep away from this.
I followed a link to purchase an item and got scammed in a subscription service for recurring purchases, with payments every few days.
Edit: I've even contacted by support offering a refund in exchange for removing or changing my review. I'm not going to do that. Now I receive a request to provide "additional details" within 3 days or my review will be deleted...
A trustfull and nice experience
A trustfull and nice experience, I recommend sure.
Good service
Cooperation brother nad nor good
Cooperation good. We came to agreement and that's ok. No problem with contact.
They took my from my account…
They took my from my account handbagmaze.com also cool tech.com the two companies are based in Cyprus
They debited on my bank account
They debited on my bank account, after i wrote my review here, they have been emailing me promising to refund me if i remove ive my negetive comment about them. I know they won't refund me they are just worried about their reputation
Well I did not sign ip with this…
Well I did not sign ip with this company it was somebody that hock my personal info and sign-up, but i think u are a good company
Request for cancellation of membership
Due to a lack of attention on my part, I signed up for a credit account for future purchases.
However, I wasn't at all interested in this company's offer, so I contacted customer service to explain my situation.
They were very understanding and canceled my membership.
Very responsive to my request.
Good service support
I made a subscription by accident and…
I made a subscription by accident and paid for it 3 times. Faye helped me with the issue. Thank you escalation team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








