CoolMed Reviews 

61
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Top service to NHS - provided a quote within an hour, PO raised same day and product being delivered tomorrow. Great communication and fair prices - a rarity for the NHS! Recommended supplier +

Rated 5 out of 5 stars

Really impressed with the whole ordering process. Ordered at 11am, was notified by text that my delivery had been booked in for next day delivery. Got a text same day with my delivery slot. Product tu... See more

Rated 5 out of 5 stars

Bought quite a few units of pharmacy fridges over a short space of time. In the past this has been quite a painful process sourcing these for next day delivery. The team were really helpful and arrang... See more

Rated 1 out of 5 stars

Shocking company. Selling science fridges that are completely incapable of doing as they state. We asked all the right questions before purchasing and told us what we needed. After buying it, when it... See more

Company details

  1. Medical Equipment Manufacturer

Written by the company

CoolMed is the very latest British brand in medical refrigeration. Whilst we may be a new name in the pharmaceutical market, our expertise and experience date back to the early 2000s, when we started to supply high quality medical refrigeration into the UK market. Since then, our business has grown year-on-year under several different brands, until the decision was taken in 2017 to create a new brand, designed to bring high quality, hi-tech products to the industry and the individual consumer, on a direct basis and at a much more cost-effective price. We pride ourselves on delivery and quality, together with value for money, achieved because we provide a fast, efficient service direct from our own warehouse rather than via a distributor, as is the case with many of our competitors.


Contact info

4.0

Great

TrustScore 4 out of 5

61 reviews

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4.0

All reviews

(61)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointed

I have paid for a service and calibration and still several weeks later and after me ringing 2 or 3 times a week it still hadn’t been arranged. Very disappointed

14 January 2025
Rated 5 out of 5 stars

Great quality medical fridges

Great quality medical fridges! Also, the customer service is excellent. I recently spoke to Sam, and he was very friendly, helpful, and knowledgeable.
I would recommend this company to anyone looking for a high-quality product.

20 September 2024
Unprompted review
Rated 3 out of 5 stars

Delivery

sent delivery code to landline so not received was not going to leave fridge had to discuss with manager and then didn't collect old one and had to come back

8 May 2024
Rated 5 out of 5 stars

Helpful

Helpful, the product is exactly what i wanted and it was dispatched and delivered when they said it would be.

23 November 2023
Rated 5 out of 5 stars

quick delivery

quick delivery. drivers very helpful removed all the packing and place the fridge in place in the dispensary. Remember to leave fridge off for 3 hours after delivery .

20 October 2023

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