Price and product are a great value. The information was detailed and thoroughly presented. More options on material covered would be nice. Focused presentations throughout that match the PowerPoin... See more
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Nothing. I just got started. You are way too early with this request. I will be working on studying during the next week or two. So far, good ideas. I don't like that the starting video didn't explain... See more
Company replied
I did encounter a few initial issues with access. I didn’t receive the course link right away and only gained entry after creating an account on the main portal and they emailed me an access link. Onc... See more
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Good Experience could only be better if they submitted course hours directly to the Licensing Board and never got to speak to a representative when I called with a question 3 times but, they answered... See more
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Company details
Written by the company
With more than 30 years of experience, Contractor Training Center (CTC) has helped over 60,000 professionals from coast to coast in construction, electrical, plumbing, HVAC, and more achieve their licensing goals. With self-paced online courses and livestream classes, we have the format to fit your learning style and schedule. In addition to exam prep, we provide application assistance to help you navigate the licensing process, continuing education to keep your credentials current, and business coaching services to support your long-term growth and success in the industry. Our mission is simple: to equip you with the tools, knowledge, and confidence to pass your exams and build a thriving career.
Access-Until-You-Pass Guarantee
Because Passing Is the Only Outcome.
We’re all in on your success. If you don’t pass your exam on the first try, we’ll extend your course access and provide extra support to help you prepare for the next attempt—at no additional cost!
Contact info
4.0
Great
471 reviews
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Reply from Contractor Training Center
Thank you for the 5-star review! We're happy to hear that our product was convenient and easy for you to use. We appreciate your positive feedback and thank you! If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
True professionalism
True professionalism , perfect communication , Phiross has a lot of talent , Teresa too keep the exellent crew I will spread the good word and more buisness for you thank you
6 January 2026
Reply from Contractor Training Center
Thank you for the 5-star review! We appreciate you sharing your experience. We're happy to hear that you found our team professional and that you were pleased with the communication. Thank you for acknowledging their talent and for your intention to recommend us; we value your support! If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Everything worked out great glad to be…
Everything worked out great glad to be able to do that from the comfort of your home and my office very informative
5 January 2026
Unprompted review
Reply from Contractor Training Center
Thank you for the 5-star review! We're happy to hear that everything worked out well! It's great you found the process informative and convenient from your home and office. Thank you for your positive feedback; we appreciate it.
If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Should be improving
These materials should come with a simple self-study guide, but unfortunately, they don't. Many of the tabs are misplaced, and the highlighted sections are not clearly marked. It shows that their quality control is very poor
7 January 2026
Unprompted review
Reply from Contractor Training Center
Thank you for your feedback. We want to note that we do provide a course introduction that includes tips on taking the exam, study tips and also a live webinar/orientation that helps to explain how to use our course and exam prep resources to help you pass your exam. As for the materials, we strive to ensure our materials are accurate and properly organized. If you received any tabs that appear to be misplaced, please contact us and we will be happy to replace them. Your success is important to us, and we want to make sure you have the correct materials for your studies. If you would like to discuss the tabs in your books, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
The books they send you to highlight…
The books they send you to highlight are not correct. It tells me to tab a page but nothing to highlight! Why tab it if your not going to highlight? One book they have a picture from 20 years ago so that tells me that these books aren’t updated at all!!
30 December 2025
Reply from Contractor Training Center
Thank you for your feedback. We want to clarify a few points regarding our books: some pages may have a tab without highlights which is intentional and part of the study structure. Additionally, the images and illustrations in the book do not indicate that the material is outdated. If you would like additional guidance or help understanding the content, our instructors are available during our Office Hours sessions and would be happy to assist. We appreciate your dedication to your studies and are here to support your success. If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Theresa was very helpful
Theresa was very helpful. With my company being busy. She just made thing so much easier to get these CE class done. Thank you
6 January 2026
Unprompted review
Reply from Contractor Training Center
Thank you so much for the kind review! I'm glad I could be helpful and make the process easier for completing your CE classes. We truly appreciate you taking the time to share your experience, and we're happy to have been able to support you. If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Never received the book i ordered.
29 December 2025
Reply from Contractor Training Center
We're sorry to hear about your frustration and appreciate the opportunity to clarify. Your order was shipped the same day as it was placed using Second Day Air, as requested. Due to the New Year holiday, UPS experienced delays that were outside of our control. Once an order is handed off to the carrier, delivery timelines are managed by them; however, the package is in transit and tracking information reflects its progress. We are always happy to assist with tracking or follow up with the carrier if needed, and we encourage you to reach out to us directly so we can help resolve this for you. You can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Pricing
Pricing, pricing, pricing. This stuff is overly expensive, the shipping was really expensive and slow to be delivered.
23 December 2025
Unprompted review
Reply from Contractor Training Center
We appreciate you taking the time to share your concerns. We understand how frustrating shipping delays can be. Your order was processed and shipped the same day it was received. Once the package is with the carrier, delivery times can be affected by factors outside of our control, including increased volume during the holiday season. The shipping charge on your order was for standard ground shipping and reflects the carrier's published rates. If you have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Books and training
I was able to find the books I hope I need for the related test and order them quickly along with training for the test. So far, so good.
30 December 2025
Reply from Contractor Training Center
Thank you for the 4-star review! We're happy to hear that you found the resources you needed and were able to order them quickly. We appreciate your feedback and wish you success with your test! If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Reply from Contractor Training Center
We're happy to hear that you found the class engaging! Thank you for your positive feedback and the 5-star review! We appreciate it very much. If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Master Electrician CE
Really easy to navigate through the class, really informative.
28 December 2025
Reply from Contractor Training Center
Thank you for the 5-star review! We're happy to hear that you found the class easy to navigate and informative! Thank you for taking the time to share your
If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
positive experience with us.
Reply from Contractor Training Center
We're happy you like it! Thank you for your positive feedback; we appreciate you taking the time to share your experience with us. If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Presentation
This training content/style is well below my expectations. All I see is someone behind a microphone reading the content of each book, something I can do myself.
VERY DISAPPOINTING!
20 December 2025
Reply from Contractor Training Center
We're sorry to hear that you were disappointed with your experience, and we appreciate you taking time to share your feedback. Our online course is designed to offer much more than simply covering the content in each book. In addition to guided instruction, the course includes practice exams, study strategies and tools to help students become familiar with navigating the required materials efficiently, an essential skill for success on the exam. Our focus is on helping students understand how to locate and apply information rather than memorizing specific questions and answers. Many students find that taking full advantage of the practice exams and supplemental resources within the course significantly improves their preparation. We value your feedback and are always working to improve our program. If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Study material was well presented and…
Study material was well presented and the course cost was reasonable,
22 December 2025
Reply from Contractor Training Center
We're happy to hear that you found the study material well-presented and the course cost reasonable. We appreciate you taking the time to share your positive experience!
If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Damaged book
I order my master electrician books and one of them came damaged it looked used and no one responds to my emails.
15 December 2025
Reply from Contractor Training Center
We’re sorry one of your Master Electrician books arrived in damaged condition. To resolve this quickly, we’ve already left a voicemail at the number on file and emailed you return-exchange instructions. As soon as we hear back, we’ll ship a replacement copy and provide a prepaid return label for the damaged book.
If you’d prefer to speak with someone right away, please call us at 888-858-7350 or reply to the email from support@contractortrainingcenter.com. We’ll make sure you have a pristine set of materials without any additional cost or delay.
Thank you for bringing this to our attention—we look forward to getting it corrected for you today.
—Contractor Training Center
A very well done tutorial !
19 December 2025
Reply from Contractor Training Center
Thank you for the 5-star review! We're happy to hear that you found the tutorial very helpful! Thank you for your positive feedback; we appreciate it. If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Super easy to get through the courses…
Super easy to get through the courses with great information.
17 December 2025
Reply from Contractor Training Center
We're happy to hear that you found the courses easy to navigate and full of valuable information. Thank you for sharing your positive experience with us and giving us 5 stars! If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
wrong books for the class they give
I work 60 to 90 hours a week and have been getting this done on the side. The online course used the old addition of the book and the new addition doesn't match what they show online. I learned to use the book well because of this, but I couldn't finish the course in time. They offered to charge me another 300 dollars to get back into what I already paid for. Had they given the right books to begin with, I could have finished it with my limited time. They give you 6 months. They charge you 1200 dollars for the books, and you can find them a lot cheaper. customer service is smug and extremely rude. I would use anyone but them. I spent over 1600 dollars with them and could have gotten this done for 600 all together. These people are a scam.
18 December 2025
Unprompted review
Reply from Contractor Training Center
We’re sorry your experience has been frustrating. To make sure you have the time you need, we’ve added 90 days of additional course access to your account at no charge and sent an email confirming the update.
Regarding book costs, our sets include professionally applied tabs, color-coded highlighting, and reference indexing—features designed to save hours during open-book exams. That extra preparation is the main reason our pricing differs from sites that ship unmarked books.
We take your comments about customer-service interactions seriously and have opened an internal review to ensure all team members deliver the respect and support every student deserves.
If you have any questions about your extended access, need updated video links that align with your edition, or want further assistance as you finish the course, please let us know at support@contractortrainingcenter.com or 888-858-7350. We appreciate the opportunity to make this right and help you reach the finish line.
—Contractor Training Center
I paid almost $3,000.00 for books that…
I paid almost $3,000.00 for books that are tabbed and highlighted.
There were legit only 5 answers actually highlighted from the test.
Don't waste your money.
NASCLA.
11 December 2025
Reply from Contractor Training Center
Thank you for taking the time to share your feedback. We understand how frustrating it can feel after investing both time and money, especially when preparing for an important exam. Our goal with the online course and study materials is not to provide the exact answers that appear on the exam, as there is no way for us or any provider to know the specific questions that will appear. Instead, our course is designed to prepare students by helping them understand the material, navigate the books effectively, and build the confidence needed to approach the exam successfully. If you would like to discuss your concerns further or need guidance on how to best use the materials, we would be more than happy to help. You can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Training is effective in familiarizing you with the code book
I went through the G13 Contractor C training over the past 3 months. I am pretty new to the field and don't have years of experience with the code to rely on. Most of the value is in the practice quizzes and exams - there is very limited actual training content. The quizzes familiarize you with the location of stuff in the book to help you find stuff you don't know during the exam. That said - the highlighted sections of the book, and the practice quiz/exam questions, had very little connection to the actual test questions. The practice quizzes and exams reuse a limited sample of questions and get repetitive. They overweight questions on girder/joist span distances, foundation wall heights, etc and underweight mechanicals and a whole host of other details. Almost all questions on the practice quizzes/exams were from highlighted book sections. Almost none of the questions in the real test were from highlighted book sections. That said - I passed, so I'm happy, but go in expecting the actual test to be harder than the sample tests provided.
16 December 2025
Reply from Contractor Training Center
Thank you for the 4-star review and for sharing your experience with the course. We appreciate your feedback and are glad you took the time to let us know your thoughts.
While we do not provide the exact questions and answers from the state exam, our goal is to help students thoroughly understand the material and confidently navigate the books, so they are well prepared for the exam itself. Our content is designed to reinforce concepts, structure, and test taking readiness rather than replicate the exam verbatim. Congratulations on passing your exam! If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
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