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Company details

  1. Computer Hardware Manufacturer

Written by the company

Contour Design utvecklar ergonomiska möss som gör det möjligt för användare att arbeta säkert vid sin dator utan risk för smärta eller överbelastning. Våra produkter erbjuder högsta grad av ergonomi och inspirerar till variation och goda vanor.


Contact info

4.2

Great

TrustScore 4 out of 5

199 reviews

5-star
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Rated 5 out of 5 stars

Very quick response

Very quick response, positive attitude in response and suggested troubleshooting in aim to find a solution to my problem.

9 January 2022
Contour Design logo

Reply from Contour Design

Hi Henric,

Thank you very much for your kind review!

I wish you a nice day.

All the best, Emma/Contour Design

Rated 5 out of 5 stars

Service

Good service

9 December 2021
Contour Design logo

Reply from Contour Design

Hi Dennis,

Thanks for your nice review.

I wish you a pleasant day :-)

All the best, Emma, Contour Design

Rated 3 out of 5 stars

Good company, the products can be better

The good:
customer oriented company and kind service with advisory and help
quick deliveries of the products
2 weeks trial period for free!
invoicing by the desired reseller
very nice form of the products an the quality

The bad:
the products are not always well thought and fitted as the purpose of the ergonomy - as example the profiled mouse I ordered have the buttons placed in illogical places on the mouse declining the purpose of the use and the high price. The roller mouse fits well solely with the keyboards provided by Contour Design (expensive one).

There are possible improvements of the design of the tools.

23 August 2021
Contour Design logo

Reply from Contour Design

Hi Jarek,
Thank you so much for taking the time to leave us such a detailed review. We greatly appreaciate it!

Our main goal is providing the right IT solution for the individual user. If the solution from Contour Design isn't working for you, we do hope you'll find another ergonomic setup that fits your wants and needs – we wish all computer users safe and healthy workdays.

Our keyboard does fit well with our RollerMouse as it was designed solely for that purpose, however, we do work close with other keyboard providers that also fit our RollerMouse products.

I will bring your considerations to our R&D team for further evaluation.
Thank you again!

All the best,
Caroline/Contour Design

Rated 5 out of 5 stars

Great customer service

Not only got a clear answer to my question, but also received information on the possibility of trying the products.

Also, I got a reply to my question much earlier than expected.

Very pleased with the customer service.

13 November 2020
Contour Design logo

Reply from Contour Design

Hi HL,

Thank you for taking the time to write such positive review. We're doing our best.

Best Regards,
Mette, Contour Design Nordic

Rated 5 out of 5 stars

lost jungle

Very fast and reliable service

7 September 2020
Unprompted review
Contour Design logo

Reply from Contour Design

Hi Nick,
Thank you for the kind words.


Sincerely Regitze
Contour Design Nordic

Rated 5 out of 5 stars

Excellent customer service!

20 March 2020
Unprompted review
Contour Design logo

Reply from Contour Design

Hi Julia,
Thank you for your kind words.
We are happy to help.

Sincerely Regitze
Contour Design Nordic

Rated 5 out of 5 stars

Spare part request

Super good communications and really helpful

3 March 2020
Unprompted review
Contour Design logo

Reply from Contour Design

Hi Rickard,
We are happy to help. Thank you for the kind words.

Sincerely Regitze
Contour Design Nordic

Show reviews in all languages. (199 reviews)

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