ContactsDirect Reviews 3,299

Easy and got them the next day. Awesome thanks to all

I always order my contacts from your company. Ordering is easy and quick delivery.

Fast delivery, easy to order and 30% discount code had me sold. Ive ordered before from this company and have been pleased every time! Thank you!

Contacts fit perfectly and they are very comfortable in my eyes. I’m glad I chose this brand plus the price was very reasonable for the 3 month supply i purchased.

Customer service was very helpful and knowledgeable. Fast and friendly service. She was able to provide me with a 20% off discount that was offered and expired because of order issues. Contacts came in earlier than expected well packaged! This is not my first time ordering from them but it is my first time having to call. I’ve been using them for over a year and prices are competitive with or without insurance.

This was my first time ordering contacts online and it literally took less than 5 minutes! They found my insurance info instantly and I didn't event have to go hunting for my cards. Arrived fast. Perfect!

website easy to use, contacts were delivered quickly and order was accurate

Quick shipping, reasonable prices, very convenient! Linked with my insurance and was super seamless. Will look to them again in the future.

My prescription changed and I had many boxes of unopened contact lenses. It was very easy to go online and to request a prepaid UPS label that was sent to my email. I printed the label and mailed out. It was effortless and my credit card was reimbursed.

The ordering was easy and the service was great. I received my order correctly and quickly. The price was reasonable and the coupon made it very cost effective.

They got ahold of my Doctors office and got everything cleared up and got my contacts in less then a few days!

easy, also love that I was able to use my benefit, my eye doctor gave me the run around and almost charged me $600 for 6 mos supply of contacts, here I got them half off by using my benefits. Thank You for making the process seamless.

I had a an issue with previous prescription- not related to ContactsDirect. These amazing people understood my issue and went above and beyond. Super thankful to them and you have all my future refill orders.

Was super easy to purchase the contacts, price was affordable, and they made it really easy to apply my insurance as well. Everything about the process of uploading the prescription, applying insurance, making payment, and getting delivery was quick, seamless, and painless.

Customer service was very helpful in getting the order placed.

My contacts shipped but you all shipped them USPS said was delivered on front porch! Not my front porch never got them. Called customer service I got let’s just wait maybe they will show up! Do you all have a photo? No sir the Post Office doesn’t do that! So know I’m out several hundred dollars!!!

Order arrived very quickly and I shopped around and found it to be the best price (after applying a company discount). Definitely, gonna order from here again!

Easy to order, reasonably priced quick delivery

Placed an order and paid an extra $29 for overnight shipping because I was almost out of supply. Over a week later still no updates or contacts and I have no contacts left at this point. Their website login wasn’t functioning and I didn’t get any email updates. I call them and they inform me they’ve been out of stock (even though they allowed me to purchase on the website) and they won’t be back in the warehouse for another week. THey never even notified me that they would be delayed for several weeks and I’m sitting here checking the mail every day. The customer service rep Michelle was completely useless and unhelpful. The only resolution she offered was to refund express shipping. The experience was such an unprofessional way to run a business for essential time sensitive healthcare products. I canceled the order and will never be ordering from this business again.

I had a great experience with Contacts Direct! I went to my eye doctor, they wanted an enormous amount for my contacts. I checked out Contacts Direct and the price was right and with 30% off, I couldn’t say no. I didn’t have my prescription on hand, so they called my eye doctor and boom, the contacts came within days! Definitely will be using again!