Contact Lens King Inc. Reviews 

3,254
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 284 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the competitive pricing, often finding it to be the lowest available compared to other online retailers and even eye doctors. People appreciate the straightforward ordering process and user-friendly experience, noting how easy it is to manage prescriptions and place orders. Furthermore, consumers frequently praise the fast and reliable delivery service, with many receiving their contacts quickly. However, some customers also noted concerns regarding additional fees and pricing discrepancies, particularly for returning users or when comparing final costs. A few people also felt that the website experience could be improved, citing issues with clunky navigation or prescription uploads. Additionally, some reviewers mentioned dissatisfaction with shipping costs and delivery times, finding them slow or expensive despite advertised speeds.

What people talk about most

Price

Consumers find price to be positive, with many reviewers consistently reporting competitive and unbeatable... See more

Order

Reviewers mention positive feedback about order, highlighting that the ordering process is generally easy and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Website

People report ambiguous experiences with the website, with some finding it clean, simple, and easy to... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers praising the website as clean,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy ordering, verification of prescription, fast shipping. Wish there were not hidden fees on all these contact websites. Filled out orders on several different sites and Contact Lens King came in... See more

Company replied

Rated 5 out of 5 stars

My hunt for contact lens store stopped at Contact Lens King after I discovered that they offered the lowest price online for the brand of contact lens ( Purevision) that I use, and they ship within 24... See more

Company replied

Rated 5 out of 5 stars

I've been using Contact Lens King for more than 15 years now... why? because they typically blow the competition out of the water. In fact, when I've told each of the different eye doctors the pricin... See more

Company replied

Rated 5 out of 5 stars

Contact Lens King offered great service at great price. The Contacts arrived on time as mentioned. They gave upfront internet discount which I like as compared to some other companies who give out a... See more

Company replied


Company details

  1. Contact Lenses Supplier
  2. Eye Care Center

Information provided by various external sources

Discount Contact Lenses Online: Order the exact same lenses prescribed by your eye doctor at a discounted price. Buy contact lenses for all major brands at Contact Lens King®


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(3,254)

280 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

fast and efficent

6 May 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Hi. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Easy to use

Easy to use. Transparent pricing. Fast service.

28 April 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Shipments received on time

Shipments received on time. Great value on contact lenses.

4 May 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Called direct

Called direct, CSR was polite, friendly, knowledgeable. She made it easy. Thank you.

22 April 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Easy to place order online and shipping…

Easy to place order online and shipping was so fast!

23 April 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for ordering with us and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

The best value for the money!!

I have used Contact Lens King in the past and have always been happy. They offer the best bang for the buck!

2 May 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for ordering with us and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 2 out of 5 stars

USPS is not a viable shipping partner

I live in Texas. Pkg went out 4/24. Arrived in Iowa on 4/27. Left Iowa on 4/28. Sent back to Iowa on 4/28. Pkg still in Iowa as of 4/29. Maybe consider shipping service besides USPS because in this age of Amazon next day delivery waiting a week (if I get lucky) doesn't cut it.

29 April 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Hi,

Thank you for reaching out regarding your delivery concerns.

At checkout, we offer four shipping options through two carriers—USPS and UPS—allowing customers to choose the method that best fits their needs and budget. These include First Class and Priority Mail with USPS, as well as 2-Day and Next Day delivery with UPS.

According to our records, your order was placed using the flat-rate $12.95 First Class Mail option with USPS. Based on the current tracking information, your package is still in transit and moving through the USPS network. This shipping method typically takes 3–7 business days, and it appears your shipment is still within that estimated delivery window.

If your package has not arrived after this timeframe, please don’t hesitate to contact our customer service team. We’ll be glad to assist further.

Rated 1 out of 5 stars

You offer a first time custonjer…

You offer a first time custonjer discount but then it does not work for sale price items. Then you charge a $95 process fee for an online order that requires 5 minutes of processing. Then you charge me $12.95 for shipping a two ounce package

28 April 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. I do sincerely apologize the coupon could not be applied. As it states on all our sign up forms and the coupon itself: offer cannot be combined with existing sales or promotions. Also on our product page under the cost of the item it states: this item is on sale and not eligible for coupons. A processing fee will apply. If you click the "read more" the popup displayed explains the processing fee is a price per box that is associated with the sales cost of the item. In regards to the shipping fee, we apologize if you feel those rates are high. These fees are provided directly by the carrier and these fees include: fuel prices, taxes, freight and any other freight related costs. We do sincerely apologize for your frustrations however, we do our best to be upfront and transparent about all charges and terms/conditions.

Rated 5 out of 5 stars

First time to use your site


First time to use your site. Process was easy and quick. Pricing is what attracted me to you and the variety of brands.

24 April 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Fast service and great price

Fast service and great price. Easy to order.

23 April 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Hi. Thank you for your order and taking the time to leave your feedback! We appreciate your business and look forward to serving you again in the future.

Rated 2 out of 5 stars

TOOK TOO LONG TO GET CONTACTS COMPARED…

TOOK TOO LONG TO GET CONTACTS COMPARED TO OTHER COMPANIES I HAVE USED. THERE IS A $75.00 PROCESSING FEE?!?!?! CUSTOMER SERVICE DIDNT MENTION THAT!

21 April 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Hello,

Thank you for your patience. I’m sorry to hear that the delivery time did not meet your expectations.

After reviewing your order, I’d like to clarify the timeline. Your order was placed on April 14, at which time you requested that we contact your doctor’s office for prescription verification. The office did identify a discrepancy, and you were notified of this via email.

On April 15, you spoke with one of our agents to review the updated details. During that call, the pricing and total were confirmed and approved.

As this is a specialty lens, it must be ordered directly from the manufacturer. Our website notes that these lenses typically take 1–2 business days to arrive before shipping. Once received, your order was shipped within that timeframe and delivered on April 21 via UPS 2 Business Day service.

While we understand the process may have felt longer than expected, your order was processed, shipped, and delivered within the outlined timeframes, including the additional time needed to resolve the prescription issue and source the specialty product.

We appreciate your understanding

Rated 1 out of 5 stars

Did not want to come to a resolution on…

Did not want to come to a resolution on a product being marked return to sender

20 April 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. I do sincerely apologize for the interaction you had with our team yesterday. Our management team will be looking into this matter and will contact you shortly.

Rated 5 out of 5 stars

Fast

Fast, easy ordering and fast shipping. Accurate orders all the time.

17 April 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

No hassle renewal

No hassle renewal

10 April 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 4 out of 5 stars

Simple to navigate

Simple to navigate. Prices are very reasonable.

20 April 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 3 out of 5 stars

kinda had a hard time figuring it out

kinda had a hard time figuring it out. I hope I did it correctly

16 April 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order. I apologize if you had difficulties when placing your order. If you could advise the issues you faced we would be happy to assist. We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Pricing is competitive and shipping is…

Pricing is competitive and shipping is fast! This was my second order for contacts as multiple contact wearers live in my house. Will definitely check Contact Lens King first for all our contact needs. The pricing just can't be beat anywhere else and shipping is typically 2 days!

8 April 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

fast quality service

fast quality service. resonable prices

16 April 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 4 out of 5 stars

Best prices if you are willing to search

Quick service and good prices if you search the internet. But the website- not so much. I got a reminder to reorder and there are no discounts in this process. My original order was a great deal, but if I Had not been paying close attention to the total at checkout, I would have paid at least $100 more for the same product and number of boxes than the original order. Again, very good prices, but have to hunt for them.

13 April 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave your feedback. Unfortunately, prices are subject to change on a daily basis. If there are any sales on certain products, you would need to do a Google Search to find them since we advertise sales on Google. However, if you products aren't on sale, we do have multiple coupons that can help. You can sign up to receive them via email and/or by text. We appreciate your business and look forward to serving you in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look