Contact Solar Reviews 

The pre installation was great, details and communication were excellent. The scaffording was errected quickly, installation happened in a day and a bit with the staff being courteous, communication was great and all aspects of the install was explained beforehand with the work taking place as promised and to the spec detailed on the quote. All staff from Contact Solar (pre sales, admin team, on site, post install) were professional and gave great personable customer service at all times, a brilliant experience and I would recommend Contact Solar and EDF wholeheartedly, hence I added this review.

This was the second house I installed solar panels on, first time with contact solar. I felt I had more control over the specification and positioning of the components than the first time. I was underwhelmed with the amount of battery backup the first time. Prices, technology and availability do vary over the years, so maybe at the time it was good option. Now, however, I wanted a large battery capacity.
The design of the layout went smoothly, price was acceptable. Time to actual installation was a bit long, but probably due to World events. The tracking of performance of the solar installation (via app) is good, I haven't tried the website version.
Very happy with the acquisition.

We had a very good experience with Contact Solar from initial enquiry through to installation and commissioning. The sales team took time with us to find the right system, the quote was competitive, Installers were very knowledgeable, helpful and flexible in location of our battery and gateway and the scaffolders respectful of our property.
We were EDF customers and the Contact Solar team handled the transition very well covering all the applications for moving on to an export tariff. Communication was very good throughout the process, keeping us informed of progress and responding quickly to any questions which we had. Overall a very good experience.

Patient and helpful: all is working well. Thank you.

The regular contact and time to install was great

BLAMING IRAN WAR FOR 16 WEEK DELAY- WHAT A JOKE.

I placed an order for solar panels on 9th Jan 2026. Was told approx 6 weeks which would be 20th Feb, 16 weeks later and no panels I got an email from their Field Operations Manager stating ‘ I appreciate you have waited longer than you would have liked, but it’s partly to do with the Iran war’ in their words (which started 28th Feb). HAHA if they completed on time the war hadn’t of even started. Blaming 16 weeks for any reason is ridiculous, especially as I chased them at least 25 times, what a JOKE

Reasonable prices, great installation teams and responsive service teams. All very professional.

Ben was fantastic, took ownership, followed up without request made the whole process seamless. Fantastic customer service/experience

Right from the beginning the person providing the quote took time to understand what I wanted and was very helpful during three conversations and subsequent revisions/alternatives. It was reassuring that I spoke to the same person each time.
The other companies from whom I received quotes all required up front deposits whereas Contact Solar required one single payment upon completion. This was a factor in my decision making because it removed any financial risk on part.
The installation team were very helpful in agreeing cable routes to minimise detrimental visual appearance. They installed 8 panels, 3 batteries and an inverter all in one day.
The handover team have acted very quickly with various documents and certificates and liaising with my electricity provider.

Plenty of information and updates received. All installed fine in time for the sunny weather, and generating loads of excess energy to sell back to the grid via their generous introductory tariff

Had our EDF / Solar Connect solar power system installed yesterday. It was a very positive experience, system installed exactly as quoted, surveyed and scheduled. Installation team were very friendly, polite and proficient, installation was very neat and the site left clean and tidy. Full installation - 13 panels on 2 roof planes, all wiring, battery and inverter installed, commissioned and integrated with existing power supply in around 8 hours. Well done! Very competitive pricing too!

The scaffolders and the solar system installers were very polite and knowledgeable. They got on with the job without involving us. Before they left they explained the system. One thing they didn't make clear and maybe I didn't ask is how much the network will pay and whether there is a limit to how much to export. Contact Solar have come back and clarified both points.

From beginning to the end of the buying process I was kept fully informed. The installation team were excellent as was the back room staff who helped understand how everything worked. I would definitely recommend Contract Solar.

Great experience from beginning to end. The sales team are very professional and the equipment is great quality on first inspection. The install contractor who installed my equipment were very considerate and had a passion to make the install look good and meet my requirements to minimise impact of install on the appearance of my property. I would definitely recommend Contact Solar to anyone considering in investing in quality solar and battery solutions.

Good communication and advice from the company team throughout the process. Scaffolding guys good, in and out no issues both erecting and removal. Very happy up to now with the system. Neat and tidy installation.19 panels, 30kw Batteries operating as expected, especially well with the present sunshine. Took a while longer than originally advised from ordering to Install, but was worth the wait. I would recommend Contact Solar service and products to anyone.

Great communication from the company. A little pricier than some outfits, but better quality products & the overall experience was very positive. Workmen were courteous, efficient & respectful of our property. Customer support has been excellent so far :-)

They are the most helpful people I have dealt with. The support with a problem I encountered due to changing tariff was superb. Having had Contact Solar for some years I wouldn’t hesitate to recommend them to anyone.

Due to a recent bereavement I’ve had to suddenly understand and manage our solar panels and the corresponding batteries.

Contact solar have been amazing, making it straightforward to transfer the account into my name. I was able to book a tutorial where they helped me to understand how the app works and the information I can access. When I had an issue with the app and couldn’t find the data they helped me to identify what had happened and access the data again very quickly.

Quick and clear response to a query that came up 8 months after the installation was completed. Well done.

What started as a suspicious “cold call” ended with a very satisfactory solar installation from a refreshingly efficient company.
If I had to recommend a solar installation firm this company would be the one.