The Consumers Choice Reviews 

533
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, understanding, and non-judgmental approach, making them feel at ease during difficult financial times. The customer service is frequently highlighted as exceptional, with many appreciating the clear communication, transparency, and constant availability via phone or text. People found the service to be professional, efficient, and stress-free, providing expert guidance and various options to help them regain control of their finances. Reviewers are particularly impressed with the quick response times and the smooth user experience, often describing it as a life-saving service that brings relief and a brighter future.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, support, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the professional, supportive, and honest... See more

Service

Customers consistently note positive experiences with service, describing it as professional, supportive, and... See more

Customer communications

Clients share positive opinions on contact, with many reviewers expressing regret for not reaching out sooner... See more

User experience

Reviewers mention positive feedback about user experience, highlighting clear communication and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Consumers choice and their partners were absolutely brilliant They explained all my options to me I didn’t feel judged or criticised The communication was very transparent from start to fi... See more

Rated 5 out of 5 stars

Consumers Choice and its partners provided expert, personalized guidance that helped me navigate my options and make the best decision to get out of debt. I was so worried and have no clue on how to... See more

Rated 5 out of 5 stars

Im a single self employed dad to young children that was honestly struggling to stay above water with the help of consumers choice and partners a huge weight has been lifted and I can finally breathe... See more

Rated 5 out of 5 stars

I was feeling overwhelmed and didn’t know where to turn, they made everything so simple and stress-free. They talked me through my options without any pressure, and now I feel like I can finally breat... See more


Company details

  1. Debt Relief Service
  2. Financial Planner
  3. Insolvency Service

Written by the company

Our partners have been working in the debt industry for years and helping many customers find the right solution to becoming debt-free. They can help you become debt-free by consolidating all your debts into one affordable monthly payment. This possibly enables you to stop all creditor contact no more letters, emails or phone calls. If you are struggling with debt then please get in contact.


Contact info

5.0

Excellent

TrustScore 5 out of 5

533 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(533)

73 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Updated review from my 2022

Updated review from my 2022
Luke and Simon are legends, highly recommended, absolute gems and they help you from start to finish.
I really appreciate these guys and the support they provide.
Im forever grateful for their hard work and fantastic customer care. All of The Consumers Choice should be proud of their work and know that you give light and hope to people who think there is none.
If you struggling financially, specially in these tough times for many people.
Do not delay and contact the team today. You will not regret it, and from your first phone call, you will already know that you are in safe hands.
Thank you Simon and Luke and all the team at the Wonderful.
The Consumers Choice 👍🏻👏🏻

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Great friendly knowledgeable company

Great friendly company, explained very well all my options and has helped so much with our future.
Took me through in detail all my options and are exceptionally knowledgeable.
Further, they are so responsive to questions via text and telephone, minimal delays in answering any questions, I can't thank them enough

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Simon and Luke helped me with my debts

Simon and Luke helped me with my debts, super friendly and so helpful, everything was explained clearly and now a weight has been lifted from my shoulders, 100% reccomend if you are struggling get in touch with these guys. 1st class service

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Consumers choice and all their…

Consumers choice and all their partners,Simon and Luke have been a great help with giving me information and the choices available to help with my ever mounting debt. I’m now hopefully on my way to dealing with my debt. To start living my life stress free. Don’t hesitate to get in touch.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Great company I was struggling with…

Great company I was struggling with other companies then got in touch with consumers choice spoke to Luke was very helpful and gave me confidence and relived alot of financial stress highly recommend

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Exellent Service fom this Company…

Exellent Service fom this Company Professional from Day One to Completion . Communication Knowledgeable and Polite Friendly . I would Personally Recommend Consumer Choice for anyone who may be struggling just brilliant Thank-you Luke and Simon Superb.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Simply Amazing

The team and their partners at Consumers Choice were absolutely amazing from the start. I got my self into a lot of debt which seemed to be consuming me and I was burying my head in the sand hoping it would all go away. I plucked up the courage to speak to Consumers Choice and right from the start the team made me feel at ease and offered me a range of solutions to help get my life and finances back on track. They did this for me and I feel like a huge weight has been lifted from my shoulders and I can start looking into the future without a dark cloud hanging over me. Would 100% well and truly recommend

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Consumers and their Partners

A dedicated team with a fantastic knowledge.
I honestly don’t think I could thank them enough for their help.
Now I feel like I can relax more easily.
Don’t wait before it’s too late. Reach out, don’t feel embarrassed. Consumers Choice and their Partners are there to help.
Lisa.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

I literally can not thank the guys…

I literally can not thank the guys enough at customer choice.
My life had spiralled out of control due to a nasty break up and I felt trapped and couldn't see any kind of light at the end of the tunnel.
I want to thank them for the care and making me feel at ease and back in control of my life.
I couldn't recommend them enough.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Consumers choice and their partners are…

Consumers choice and their partners are really good in terms of help and advice where I was struggling to pay my debt,I was stressed out where I couldn’t find the option what to do,but I have got solutions through consumers choice and all their partners.
I really appreciate for that.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Valuable help to get out of debt

Consumers Choice and their partners are like the light at the end of the tunnel for me when I could not see the end to my worries and stress due to the endless debt accumulation in my life.
Call Simon or Luke ASAP for all the help and valuable help to get yourself out of debt.
I can finally breath easy and look forward for a bright future without worries of debt thanks to Simon and Luke of Consumers Choice and all their partners. I highly recommend their service without hesitation to anyone.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

I was feeling overwhelmed and didn’t…

I was feeling overwhelmed and didn’t know where to turn, they made everything so simple and stress-free. They talked me through my options without any pressure, and now I feel like I can finally breathe again. Super friendly team, would definitely recommend if you’re struggling. thank you Consumers Choice and all their partners.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Call them now!!

If you want to be free, these are the people to help.
The patience and support shown by consumer choice and partners, along with experience and knowledge,has got me to a point where I no longer am afraid to deal with my debt problem. I can't thank them enough.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

To any person in total despair…

To any person in total despair struggling with unaffordable debt there is help I can not thank Consumer choice and their partners enough for their help , professional advice no judgements

2 July 2025
Unprompted review
Rated 5 out of 5 stars

So grateful to consumer choice and partners

I have been in a position where debts were weighing me down ,I was very lucky to discover Consumers choice and partners who are absolutely amazing they made me feel I wasn’t alone and put me at ease on my very first phone call to them

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Very knowledgeable on all the options…

Very knowledgeable on all the options available to me to combat my debt problems, I've received great advice and been able to make the best decision for my circumstances, if your struggling with debt speak to the guys they know what they are talking about and can explain in terms you'll understand what the options are for you. Thank you 🙏

23 May 2025
Unprompted review

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