Construction Megastore Reviews 48

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Placed order over 24 hours ago for collection. I had NO email or contact from the supply to inform me if my order is ready to collect. On there website it says the order can be ready for collection up... See more

Rated 5 out of 5 stars

Like another reviewer i was slightly nervous about using this company but i didn't need to be. Ordered on Thursday morning. Within 30 mins i received a tracking number and was delivered before 12PM th... See more

Rated 5 out of 5 stars

We ordered Forte Lido plus artificial grass from Construction Megastore on Monday afternoon and requested delivery on Thursday 16 May. The people that I spoke to were friendly and helpful and the gra... See more

Rated 5 out of 5 stars

I was in doubt making an order with a 50/50 reviews , about deliveries etc. Spoke to an advisor , said it would definitely be with me the following Tuesday , so I proceeded. A hr later the adviso... See more

Company details

  1. Insulation Materials Store
  2. Building Materials Market
  3. Building Materials Supplier

Written by the company

Passion to provide excellent service and products at competitive prices. The team at Construction Megastore have worked together at, what at the time, was the largest multi-foil manufacturer in the UK. We had a shared passion to set up an online supplier of multi-foils that came with excellent knowledge to help give customer non-bias advice on insulation solutions with excellent customer service. We also wanted to provide the customer a one-stop shop to complete their insulation project. Our goal moving forward is to be able to offer our customers all the products they need for any home improvement or building project.


Contact info

3.3

Average

TrustScore 3.5 out of 5

48 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Waiting to collect my order

Placed order over 24 hours ago for collection. I had NO email or contact from the supply to inform me if my order is ready to collect. On there website it says the order can be ready for collection up to 4 hours. I called the number from the website NO one answered. Also emailed still waiting for reply

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Staff are extremely helpful and good technical knowledge. Next day delivery.
It took me a week to install lots of cutting and foil taping to do.
It was really worth it and I'll deal with them every time i get the opportunity

4 December 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service damaged product.

Poor customer service damaged product.

Avoid ordering from this company, I ordered 6 soak away crates and paid £50 for delivery. The delivery was late and when it arrived all 6 crates were damaged and I informed customer service of this they were not interested. I asked to be refunded the postage as my order past the delivery time specified on there website and the damage to the items. I was told by customer service that they couldn’t action that and I would receive a call back once they had spoke with a manager. I have never received any kind of refund or a call back. Shocking customer service.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Great prices and excellent customer service

Excellent experience with Construction Megastore! My order arrived quickly, prices were very competitive, and the products are great quality.

I had a small delivery issue, but it was resolved straight away thanks to their outstanding customer service. Mel was especially helpful and made sure everything was sorted without any hassle.

Really pleased overall and will definitely order again!

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Really impressed brilliant service

Very impressed from start to finish ,nice easy to use web site With a good selection of products at very competitive prices plus very fast delivery wish I had found this site earlier will definitely be using again

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Communication is Shocking

Ordered insulated plasterboard, paid £75.00 for delivery and didn't even get a phone call, email or text to say when it would delivered. The only call i got was at 8:40 in the morning and the delivery driver was on my doorstep so had to drive home from work which is 45 minutes away to then help the driver unload it.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

I was in doubt making an order with a…

I was in doubt making an order with a 50/50 reviews , about deliveries etc. Spoke to an advisor , said it would definitely be with me the following Tuesday , so I proceeded. A hr later the advisor phoned me to say they were down my area tomorrow ( next day ) do I want it delivered.
Definitely i said , The driver Martin kept me up to date on his progress and where he was , and was delivered without any hiccups.
Martin the driver was courteous and helpful. Can't fault the service ☆☆☆☆☆
Definitely would order again !

5 September 2025
Unprompted review
Rated 1 out of 5 stars

A tortoise could walk quicker than their delivery

I ordered a can of Buhle Glass Cleaner nearly 2 weeks ago from what I assumed was a UK company! Not possible as this can if glass cleaner is ultra slow and still.not here yet. Please do not buy off this store unless you are prepared to wait and I was charged £6.00 for delivery!! Disgusting like others have said. I will not be buying off them again

24 August 2025
Unprompted review
Rated 5 out of 5 stars

on time and at a great price

Items delivered on time and at a great price. I ordered actis Hybris insulation which was at a price that seemed too good to be true. It was less than half the price compared to jewsons. I needn't have worried, items were delivered as ordered and fedex tracking was great.

29 August 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company to deal with

I purchased 3 rolls of insolation £90 each. Had one to many so returned one for refund using parcel force has instructed by them. Even thoe they had the return tracking note from parcel force. Did not want to refund. Luckily I paid through PayPal who quickly sorted ot & refunded me. Keep away from these people . Dont get the problems I had

12 August 2025
Unprompted review
Rated 1 out of 5 stars

READ THE POOR REVIEWS FIRST!

Definitely should have read the reviews before ordering from here! Delivery is an absolute shambles and for the cost of £48 I would have definitely expected ALOT more!!! I ordered 4 days ago and still haven’t received my items!! For the sake of savings a few ££ it is absolutely not worth the headache and well worth shopping with a reputable company! Would not recommend to anyone unfortunately!!!

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Great service and value for money.

I recently ordered some acoustic boards from Construction Megastore. They had to be ordered as a special item but delivery still arrived really quickly. The delivery driver was really friendly. I spoke to Pete in the office to place the order and he was really informative and helpful. The product is high quality and good value for money. It looks brilliant up on the wall. Thank you.

30 May 2025
Unprompted review

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