Ordered Timberland workbooks for my boyfriend for christmas. Shipping was fast and the boots were less than $100 which makes them the most affordable brand name boots I've ever purchased. He couldnt b... See more
Company replied
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I got my timberland work boots for $100.00+ less than the timberland website, and free shipping. My order came four days sooner than expected. My order couldn't have come at a better time because I ha... See more
Company replied
I ordered workbooks for my granddaughter. Immediately after placing my order, I realized I had ordered the wrong size. I called customer service, and the woman who answered the phone couldn't have bee... See more
Company replied
Placing order no problem, however couple days later got email stating boots were at least month on backorder. Needed boots soon NOT a month or more. Back order was NOT mentioned anywhere during orde... See more
Company replied
Company details
- Work Clothes Store
- Boot Store
- Men's Clothing Store
- Safety and Work Wear Store
- Safety Equipment Supplier
- Women's Clothing Store
Information provided by various external sources
Buy work boots by Caterpillar, Wolverine, Carhartt clothing, work gloves, sweatshirts, jackets and more! Low prices, free shipping and satisfaction guaranteed at constructiongear.com.
Contact info
1000 Westinghouse Drive, Suite 1, 15672, New Stanton, United States
- support@onlinestores.com
- constructiongear.com
Reply from constructiongear.com
Thank you! I am pleased you are happy with the selection of products
Reply from constructiongear.com
Thank you... I do apologize for the low supply we working on getting more of the bibs in .
I still haven't received my order!
12 September 2023
Reply from constructiongear.com
Dear Sinclair, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at customerservice@onlinestores.com and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.
Never received my order.
26 September 2023
Reply from constructiongear.com
Dear Steven, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at customerservice@onlinestores.com and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.
The quality of belts is amazing.
10 September 2023
Reply from constructiongear.com
I am pleased to hear you love the belt
Reply from constructiongear.com
Thank you ... Happy to hear
Hard hats arrived and they look great
25 September 2023
Reply from constructiongear.com
Wonderful .....Thank you
Great customer service
Easy to navigate website, but essentially excellent customer service.
7 September 2023
Reply from constructiongear.com
This is great to hear.... Thank you
Reply from constructiongear.com
Thank you .... Happy to hear
Reply from constructiongear.com
Thank you ... I do apologize for the delay of shipping
customer service.
poor customer service.. stuck with pants that don’t fit.. would not take back. Have already told everyone I know to stay away from your company.. customer service rep was less than helpful and did not care about the customer. Typical these days..
21 September 2023
Reply from constructiongear.com
Dear Jenn, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
I own a small company w/ 20…
I own a small company w/ 20 construction guys & placed an order 6 weeks ago, no package & no notification from them!!
Then I receive a review asking if I’d rate them & their performance…..HORRIBLE!!!!
Bad idea! Construction Gear never shipped & then cancelled my order! WHAT???
19 October 2023
Unprompted review
The problem is the shirts I ordered
The problem is the shirts I ordered
were out of stock and nobody was
Updating me on when they might have them in stock!
20 September 2023
Reply from constructiongear.com
Dear Jerry, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Reply from constructiongear.com
Thank you
Flimsy Shipping Carton
Box items were packed in seemed flimsy. Wrong type of cardboard box for the amount and weight of items ordered. Received crumbled and slightly opened (not discounting mishandling during shipping). However box looked and felt very thin and wasn't taped very well.
19 September 2023
Reply from constructiongear.com
Dear Bryan, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Bad order ese shoes in need asap and…
Bad order ese shoes in need asap and took for ever just to let me know this would be in back order for another month after I had already been waiting for the order never again
5 September 2023
Reply from constructiongear.com
Dear Cindy, We apologize that the item you are looking for is out of stock or currently backordered. We understand that this is very frustrating. Please contact our Customer Service Department at customerservice@onlinestores.com and they can supply you with an in-stock date or suggest a substitute item. We are diligently trying to keep items in stock during this rough period of supply chain issues, and we thank you for your patience. Your feedback and comments help us to do better.
You cancelled my order
You cancelled my order. Did you also reverse the money on my credit card?
16 September 2023
Reply from constructiongear.com
Dear Kay, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Reply from constructiongear.com
Thank you
Great product
Great product
Great price and Great delivery…
Thank you,
Jeff M. from San Diego
18 September 2023
Reply from constructiongear.com
Thank you
Reply from constructiongear.com
Thank you
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