Faultless from beginning to end. Quote online, Simon booked everything with Royal Mail. Collection arrived on the agreed date. Day after, Simon received the package and sent funds over. All I had to... See more
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Great, friendly service from Simon at Console Therapy. Filled out the online contact form on Sunday afternoon, had a response the same day with all the information I needed. Agreed to go ahead with th... See more
Excellent company, Simon was prompt and helpful in his response. He quoted the best price for our son’s broken PS4 and was true to his word in terms of payment which he made as soon as he received and... See more
My XBox One was broken and I wanted to sell it. Out of all the places I looked at, Console Therapy offered the highest price. I contacted them one evening and Simon responded that evening. A brief ema... See more
Company details
Written by the company
We buy faulty game consoles! Do you have a faulty PlayStation 5 or Xbox Series console? We will pay cash for your faulty device and collect for FREE from your home address.
Contact info
PO BOX 596 , EN6 9JH, Potters Bar , United Kingdom
- info@consoletherapy.co.uk
- consoletherapy.com
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Very quick and reliable service
Very quick and reliable service. Simon was very quick to respond and ensured the sale of a broken Nintendo was smooth. Would recommend and use again.
Quick and painless experience selling…
Quick and painless experience selling my PS4 slim, staff went the extra mile to process my sale before Christmas. Excellent service.
Highly recommended
Had a really positive experience with Console Therapy. Very easy process to sell my PS4 with clear communication. Would highly recommend!
10/10 Service
Simon Made the whole process quick and easy will definitely be going through this company again 👍🏻10/10
Speedy and efficient service. Would definitely use again
Excellent service. Simon is quick to respond even outside normal working hours, and is friendly and informative. Payment was received as soon as he received my faulty console. Would definitely recommend!
Quick and easy
Great communication, rapid processing and payment
Very pleasantly surprised. A genuinely transparent business that honours the prices it offers.
Simon was great and maintained good communication throughout the whole transaction. Within a couple of days he had received my broken console and transferred across payment.
Would 100% recommend.
Polite,efficient,fast payment
Polite,efficient,fast payment. Fantastic! Thank you v much!
Great Service
The process was easy and offered more for my old PS than other sites. They were really flexible about collection and paid straight away. Definitely recommend
If only all services ran this smoothly
My XBox One was broken and I wanted to sell it. Out of all the places I looked at, Console Therapy offered the highest price. I contacted them one evening and Simon responded that evening. A brief email exchange and a form later and all was booked. Simon organised collection, the XBox was collected and Simon paid as soon as it was delivered to him. Extremely open, honest, fast and efficient service, would not hesitate to recommend. Thank you Simon!
Quick and easy transaction.
Great service
Great service! Really friendly and easy to use, and they paid much more for my busted old PS4 than I would have gotten elsewhere.
Money arrived in my PayPal the day after the courier collected the console.
Definitely recommend.
Great service and communication.
Great Company
Great Company! Fast reply’s from Simon and easy to use, sets up the pick up for you and instant money transfer. Very friendly.
Fantastic Service, Highly recommend
My experience with console therapy was absolutely fantastic and stress free. After initially emailing to receive a quote, I dealt with Simon who was brilliant from start to finish. We began negotiating the price on Wednesday and after we reached an agreement for my faulty PlayStation 4, the whole process was easy with the console being picked up on Thursday and the payment arriving by Friday morning. Would absolutely recommend to anyone who is wanting to trade in an old console for quick and easy money. Definitely would use again!
From start to finish Simon was…
From start to finish Simon was absolutely amazing! From answering g my initial email query on a Saturday night, to arranging the pick up and transferring the money within 24 hours of pick up was phenomenal! I would highly recommend Console Therapy to anyone, and have done so to a few friends! Faultless service and instant response!
Simon is has great customer service
Simon is has great customer service, and very coherent. Thanks simon
Very happy seller
Dealt with Simon from initial enquiry through to sale completion.
Very easy to use service, very good prices compared to similar services, and a very quick turnaround from initial enquiry to recieved payment.
Would definitely recommend them if you have an old damaged console just lying around
Very professional and friendly
Simon was very professional and helpful. He arranged for my console to be collected on the Monday and by Tuesday the money arrived in my account. Very trustworthy and definitely offers a better price than anyone else.
100% recommend and I will be using Simon again. Thank you.

Reply from Console Therapy
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