ConservatoryLand Reviews 632

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company, praising the exceptional service and high-quality products from start to finish. Customers consistently highlight the professionalism and helpfulness of the staff, including sales, planning, and customer service teams, who provide excellent advice and support. Many appreciate the efficient installation process, often completed ahead of schedule by skilled and tidy installers who pay great attention to detail. The company's commitment to customer satisfaction is evident through daily follow-up calls and prompt resolution of any issues, ensuring a smooth and stress-free experience. However, some customers also noted issues mainly with design due to odd measurements from the surveyor, and a few experienced problems with leaking roofs and dangerous electrics shortly after completion. These reviewers also mentioned poor customer service in these instances, feeling their concerns were dismissed and promises did not match reality, leading to inconvenience and stress.

What people talk about most

Service

People report positive experiences with service, often describing it as amazing, excellent, and top-notch... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, professionalism,... See more

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

Quality

Customers had positive experiences with quality, with many expressing delight and satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish conservatoryland were amazing. Charlie and his team were exceptional, turning up on time when they said . Small issues though no fault of them were resolved with help from electri... See more

Company replied

Rated 5 out of 5 stars

It is commonly known in selling that an agent will say "You'll remember the quality long after you've forgotten the price. However, its not the case with Conservatory Land. Not only do they provide a... See more

Company replied

Rated 5 out of 5 stars

I received a few different quotes to replace my lean to sunroom/orangery. Conservatoryland we're £2000 cheaper than the competition . I went with a lantern style roof which gave extra height... See more

Rated 5 out of 5 stars

Very impressed. The whole process was completed in weeks and I'm very happy with the result. From Day 1, I have been kept upto date with progress. ConservatoryLand staff have been most helpful and... See more

Company replied


Company details

  1. Conservatory Specialist

Written by the company

ConservatoryLand manufacture and supply bespoke conservatories at a fraction of the normal price. Use a ConservatoryLand Approved Installer or build your own.


Contact info

4.8

Excellent

TrustScore 5 out of 5

632 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent job from design to fitting

Conservatory land got everything moving very quickly as I was on a tight deadline, everything arrived on time and perfectly synchronised. The fitting team were excellent, very professional and cleaned up after themselves, everything was completed in 3 days which was amazing. I absolutely love the finished product, from design to finish, brilliant job, I would highly recommend Conservatory land.

21 June 2024
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience.

Rated 5 out of 5 stars

My experience with conservatory land…

My experience with conservatory land was amazing. The communication at every touch point- sales, customer service and installer was excellent. And I got a good discount and cheaper price than other competitors

17 June 2024
Unprompted review
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Reply from ConservatoryLand

We are glad we were able to meet your expectations. It means so much to us when customers share their experiences.

Rated 5 out of 5 stars

Good experince

From start to finish they were great

Never once pushed or rushed us to make a decision as for us this was a massive decision. (Other local companies made us feel like we needed to make the decision that day and we're very pushy !)

Lovely ladies we spoke to on the phone explained everything step by step.

They were the cheapest by far ! And the company they out sourced to fit the conservatory were lovely

All around really good experince

Only been built a day so hopefully no issues so can't review what they like if any issues do occur.

17 June 2024
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience.

Rated 5 out of 5 stars

Wonderful. Service

I’ve just had my conservatory which was built by landmark and i just have to say my conservatory is outstanding customer service was second to none .
Thank you conservatory land for a brilliant service.

Mr Ray Austin
South Wales

18 June 2024
Unprompted review
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Reply from ConservatoryLand

We are glad we were able to meet your expectations. It means so much to us when customers share their experiences.

Rated 5 out of 5 stars

Absolutely delighted with our…

Absolutely delighted with our Conservatory. Excellent communication throughout and engagement from Conservatory Land. Highly recommended.

27 April 2024
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience.

Rated 5 out of 5 stars

I was extremely happy with Conservatory…

I was extremely happy with Conservatory Land, the price was really good. Everyone from the sales rep to the fitters were great. The fitters Brendan Burr was so helpful they even did a couple extra jobs for me. I'm very very happy with my new conservatory, and I would recommend to everyone. Thank you Conservatory Land 😁

29 April 2024
Unprompted review
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Reply from ConservatoryLand

Thank you for taking the time to share your experience with us. We are grateful for your feedback.

Rated 5 out of 5 stars

Professional and reassuring experience

Everything from the first phone call all the way through to the finish of the conservatory went smoothly. I was reassured throughout the process, and am very pleased with the end result. Overall, it was a great price also.

23 March 2024
Unprompted review
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Reply from ConservatoryLand

Thank you for your review. We really appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Conservatory /side porch

Excellent all round from the team in the office to their recommendation for fitter. Erected quickly and site tidied up efficiently. Very happy with our new conservatory / side porch. No longer have to step into the house hallway dripping from the rain.!

14 March 2024
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience

Rated 4 out of 5 stars

Excellent service with great quality product

Everything from the quote to build happened quickly. Excellent customer service from the time of quote till finishing the installation.

Thank you.

20 May 2024
Unprompted review
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Reply from ConservatoryLand

Thank you for your review. We really appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Very happy with the service and quality…

Very happy with the service and quality of product from ConservatoryLand. The installer and his team were very professional and completed the job as quick as the weather would allow and disposed of all the rubbish

11 April 2024
Unprompted review
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Reply from ConservatoryLand

We are glad we were able to meet your expectations. It means so much to us when customers share their experiences.

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick and efficient

9 May 2024
Unprompted review
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Reply from ConservatoryLand

We are glad we were able to meet your expectations. It means so much to us when customers share their experiences.

Rated 5 out of 5 stars

Good service

Asked for conservatory, got conservatory. Can't say much more than that.

Insulation for the walls and interior plasterboard are not included.

1 December 2023
Unprompted review
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Reply from ConservatoryLand

Thank you for taking the time to share your experience with us. We are grateful for your feedback.

Rated 5 out of 5 stars

ConservatoryLand is a Fantastic company

ConservatoryLand is a Fantastic company and I am so delighted with the whole process from beginning to an end.
Finished work is so spectacular, highly recommend. Thank you to all staff from different departments.

I urgently needed to have a conservatory build for a personal reason and they exceeded my high expectations.

22 October 2023
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience.

Rated 5 out of 5 stars

Excellent job well done

Excellent job well done

27 March 2024
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience.

Rated 5 out of 5 stars

We just love our ConservatoryLand conservatory.

We downsized 'big time' last summer (if you know what I mean) from a large Edwardian Semi, with a conservatory, to a medium sized (that is small) new build with rooms that were quite small as well as being dark.
Since we needed more space, and light, we looked around to see what conservatories were costing. Googling "Conservatories near me" I happened upon ConservatoryLand and completed the online form which asked about design, size etc that we had in mind. I pressed Submit and received a price, a worryingly low price! Quite often when you fill out these online forms you find yourself being redirected to a sales team. This wasn't the case with ConservatoryLand - the price had already been calculated for me.
BUT, it seemed too low, far too low. I remembered the amount we'd paid for the conservatory in our previous house and thought that there was no way the price I'd been quoted could possibly be right.

It was only when I ventured further into the website did I realise that the conservatories being sold by this company were pre fabricated, either as self build or, if preferred, by professionally installers. The reviews I read on the site also reassured me that although the price was low the product was well constructed and, apparently, excellent value for money.

Since the ConservatoryLand factory was only about 45 minutes from where we live we made an appointment to visit and learn more about the product before committing our hard earned savings.

The visit put our mind at rest. The pleasant and extremely helpful sales person designed the conservatory on the computer in front of us, took us round the factory and, above all, answered all my questions, including the key one - since the installers are subcontracted (not employed directly), how do they ensure quality control. At no point did we feel pressured to buy their product.

The answers we received to this key question and many others reassured us that buying a pre fabricated conservatory was the way to go.

We ordered the conservatory on the 11th May. The installer carried out a site visit on 15th May and returned on 16th June to build it, finishing 3 days later. We were completely satisfied with the work of his team over that weekend, although less so when he was required to return a few months later for some minor tweaking to the guttering. The build was inspected by a ConservatoryLand employee over the weekend of the build, reassuring us once again that we were buying a quality product.

It needs to be remembered, that there are additional costs involved because internal finishing and electrics are not included in the price. Luckily we have a very handy son-in-law who helped us out with this aspect of the build.

Lastly, we love our conservatory and spend loads of time in it, even in the summer once the Sun has moved round to the front of the house and left it in the shade - leaving it comfortably warm.

16 June 2023
Unprompted review
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Reply from ConservatoryLand

Thank you for taking the time to share your experience with us. We are grateful for your feedback.

Rated 5 out of 5 stars

A friendly and customer-oriented company!!!

Conservatory Land from the start worked tirelessly to make this experience a success. From the planning team to the build all work was started on time, all employees were friendly, efficient and, most importantly, keen to accede to our wishes rather than, for instance, promoting a 'company policy'. The finished product was sturdy and looks great!!

4 March 2024
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience.

Rated 5 out of 5 stars

Excellent conservatory and great customer service

We over the moon with our conservatory. From the very first phone call made to ConservatoryLand to the follow up after installation. Extremely professional. Will (our designer)took onboard our expectations and produced a fantastic design and well under the price we’d been quoted on by other companies. Clifford (our installer) was meticulous at the site visit and offered additional advice to make the project even more attractive. Communication was efficient from the sales through to the design team and installation. Quality of this conservatory is excellent and it exceeded our expectations we are so pleased that we chose ConservatoryLand and would highly recommend to anyone.

19 April 2024
Unprompted review
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Reply from ConservatoryLand

We are glad we were able to meet your expectations. It means so much to us when customers share their experiences.

Rated 5 out of 5 stars

We would recommend

We are very pleased with the service at ConservatoryLand. The initial communication was very good. Also, the price was competitive and so far we're happy with the quality. We are thoroughly enjoying the extra room for our young children and so it's definitely been one of our best purchases.

2 October 2023
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience.

Rated 5 out of 5 stars

I ordered a small conservatory

I ordered a small conservatory and was very impressed with the lower price in comparison with other firms for the same quality product.

The feedback from ConservatoryLand was excellent and a date for the installation was arranged very promptly. The installer was professional and quick.

I would not hesitate to recommend this company for the purchase and installation of a conservatory.

16 November 2023
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience.

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