Conscious Items Reviews 530

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often describing them as beautiful, authentic, and effective. Many people highlight the exceptional customer service, noting fast responses, helpful staff, and a genuine willingness to address concerns. Reviewers frequently express satisfaction with their purchases, appreciating the care and intention put into both the items and the overall experience. However, some customers were dissatisfied with the durability of certain products, specifically mentioning bracelets that broke within a short period. A few people also raised concerns about the authenticity of some product descriptions, particularly regarding dyed "Galaxy" tiger's eye.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting their beauty, quality, and... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the products,... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise the exceptional customer... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being kind,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Buyer beware! This company tells its customers that their “Galaxy” tiger’s eye is rare and has special universal power. WRONG There is only 1 natural type of tiger’s eye. That is the yellow/b... See more

Company replied

Rated 5 out of 5 stars

Every time I put on a bracelet from Conscious Items, my world comes alive. I feel protected, calm, confident and ready for anything. I wear them daily and when I’m out in public, I get so many compl... See more

Company replied

Rated 5 out of 5 stars

I think my cats are benefiting from my bracelets too!! Since wearing them, and the negativity being washed away, and keeping the negative energies away, my furbabies are so much more calmer around... See more

Company replied

Rated 5 out of 5 stars

Amazing products and truly high quality. I love every single piece I’ve bought from this store. The crystals are genuine, the packaging is beautiful, and everything feels so unique. The customer servi... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

Conscious Items online store has a great collection of spiritual items for your home and meaningful jewelry designed to keep your mind and body enlightened.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

530 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

EXACTLY as pictured

My items arrived quickly, and are EXACTLY as they were pictured. Very happy with the high quality, and the great price!

16 December 2022
Unprompted review
Conscious Items logo

Reply from Conscious Items

Hello Sarah,

We appreciate the honest feedback that you shared with our crystal community. Truly happy to hear how much you are enjoying them. 💕

Our team is here if you need recommendations, just contact us at support@consciousitems.com.

Thank you and have a nice day! 🌺
Alexandra

Rated 5 out of 5 stars

I really can’t say enough good things…

I really can’t say enough good things about this company! I had an issue with a bracelet and while I was
Not upset with them about it, I voiced my situation in a review. I was immediately contacted and they even sent me a replacement free of charge. Then they even took further action by. He king to see if the replacement made it and if I was pleased with it! WHAT??? Customer service is on POINT!!! You have a customer for life!

3 January 2023
Unprompted review
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Reply from Conscious Items

Hello,

Thank you so much for your warm feedback! Customer satisfaction is always a number one priority to us, and rest assured that we will continue to impress you. 💛

Our team will always be available for your questions, concerns, or recommendations.

Have a blissful day! ✨
Alexandra

Rated 5 out of 5 stars

Amazing customer service and products!!

So far I have ordered twice from this company and honestly? Their customer service goes above and beyond ANY company I have ever ordered from online. They have emailed me numerous times to make sure that I was satisfied with their products and a shipping question that I had had. They went out of their way to make my experience absolutely perfect! I will be a continued customer for not only that reason (but it's a huge reason!😊) but their products are soooo beautiful!! I ordered the pink quartz love lamp and the clear quartz healing lamp and they are gorgeous!! Thank you again for such a great shopping experience Conscious Items!!

2 January 2023
Unprompted review
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Reply from Conscious Items

Hello Anna,

Thank you so much for taking the time to share your experience! ❤️

Your kind words and wonderful feedback have brightened the day for our entire team. We are so glad to have been able to exceed your expectations and make your experience a great one.

We hope you will enjoy using your Conscious Items, and if you need any advice about crystals, or if there is anything we can assist you with, please don't hesitate to contact us. Our team is here for you.

Thank you for giving us a chance to impress you! 🥰

Rated 5 out of 5 stars

I will be shopping here again!

The packaging was amazing! Everything was individually packaged (I clicked the button for it being a gift) and I couldn’t be happier. I usually don’t shop online, it stresses me out but this was amazing! The company reached out multiple times to make sure I had a good experience. I will be shopping here again!

4 January 2023
Unprompted review
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Reply from Conscious Items

Hello Allison,

Thank you so much for sharing this with us!
We are over the moon to read that. 😍

You being happy with your Conscious Items makes us proud and motivate us to work even harder for our customers.

We are always here for you.

Have an absolutely awesome day! ✨

Korana

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase. Everything was beautiful. Customer service was wonderful!

20 December 2022
Unprompted review
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Reply from Conscious Items

Hello Brianna,

Thank you so much for sharing your impressions with our crystal community. Our team is thrilled to hear how much you are enjoying your items. 😊

If you ever need recommendations, don't hesitate to contact us at support@consciousitems.com.

Have a lovely day! 💛
Alexandra

Rated 5 out of 5 stars

Very helpful and very organised

Conscious items have been so helpful. I had a slight problem where an item I'd ordered wasn't available, but they allowed me to choose something else to the same value. They made sure I received it quite quickly too. I can not fault the service I have received it was impeccable. When I received the new item I was very pleased indeed and have had lots of compliments regarding it.

29 December 2022
Unprompted review
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Reply from Conscious Items

Hello Teri,

Your feedback made our day here in Conscious Item. Thank you so much for choosing us and trusting our company. 🥰

We assure you that our team will continue to impress you day after day.

Don't hesitate to reach out if you have questions or need recommendations.

Have an amazing day! ✨
Alexandra

Rated 5 out of 5 stars

Kudos to Conscious items! Great company!

I ordered The triple protection bracelet and just a few days later it came apart. Due to it being a "free" item because of my accrued points because of previous purchases, it did not necessarily fall under the same guidelines for warranty, as a purchased item. I connected support and Alexandra the customer support agent was very understanding, caring, warm and receptive, and worked in getting me a replacement immediately. Gave me the option of choosing a totally different item at that. Now how cool is that? I also didn't have to pay for shipping and got it in just a few days (quantum leap shipping!).
Conscious items Rocks and continues to provide not only great products but also great customer service. Goes above and beyond expectations.
Thank you all @ Conscious items!

18 December 2022
Unprompted review
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Reply from Conscious Items

Hello Victor,

We're so happy to hear that you had a positive experience with us. Your feedback is greatly appreciated and we will continue to strive for excellence in everything we do. ❤️

Feel free to contact us if you need any advice about crystals, or if there is anything we can assist you with. You can always count on our team.

Thank you for choosing Conscious Items, and we can't wait to see you again! 🤗

Dunja

Rated 5 out of 5 stars

Amazing Service

So I have been shopping from this company for a couple years now. The quality of the bracelets are amazing. One of my recent purchases however had threading come undone. I reached out to the company to find a solution and within a couple hrs they packed and shipped me a replacement and kept in contact with me until my package arrived and after. They will go above and beyond to insure their customers are taken care of and I highly recommend them.

12 December 2022
Unprompted review
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Reply from Conscious Items

Hello Shane,

Customer satisfaction is our number one priority, and we are glad that you are impressed not only with our items but also with our service. 💕

Our team is truly blessed to have you here as part of our lovely crystal community, and can't wait to see what will come next.

Don't hesitate to reach out again, we will be here to help.

Have an amazing day! ✨
Alexandra

Rated 5 out of 5 stars

Excellent service and quality products

Excellent service and quality products. I love all the products I have ordered and will order again.

18 December 2022
Unprompted review
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Reply from Conscious Items

Hi Catherine,

Thank you for your wonderful review! 🥰

Feedback like yours is what keeps us motivated and helps us to continuously improve. We appreciate your support and are glad to know that you had a great experience with us.

Thank you for choosing Conscious Items, and we can't wait to see you again. 🤗

Dunja

Rated 5 out of 5 stars

A happy customer’s thoughts

Conscious Items carry high quality and simply beautiful pieces like bracelets, malas, crystals etc.
I love all my bracelets from you.
Your customer service is outstanding! Thank you.
I will be recommending you to all my friends.

14 December 2022
Unprompted review
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Reply from Conscious Items

Hi Katarina,

Thank you so much for the compliment. We take great pride in offering amazing items and exemplary customer service. Our wish is that every interaction you have with us is another step toward positive transformation. 💚

We’re over the moon to hear that you’re happy with your Conscious Items, and we sincerely appreciate you taking time out of your day to leave us this super kind review.

If you need any advice about crystals, or if there is anything we can assist you with, feel free to contact us. Our team is here for you.

Have a wonderful day. ✨

Dunja

Rated 5 out of 5 stars

Love the beautiful crystals and bracelets

Love the beautiful crystals, every product is good quality, the bracelets, the information cards, and packaging make great gifts and also personal comfort, great customer service whenever you have a question. I will be a permanent customer.

12 December 2022
Unprompted review
Conscious Items logo

Reply from Conscious Items

Hi Debra,

Thank you so much for your amazing feedback!
You’ve left a smile on the faces of our whole team with your kind words. 💜

We sincerely appreciate you taking the time to share your experience, and whenever you have any questions or if there is anything we can assist you with, feel free to contact us. You can always count on our team.

Thank you for giving us a chance to impress you.
We are looking forward to seeing you again. 🥰

Dunja

Rated 5 out of 5 stars

Absolutely beautiful 🥰

Absolutely beautiful 🥰
Love your crystals

12 December 2022
Unprompted review
Conscious Items logo

Reply from Conscious Items

Hello Sandy,

Thank you for choosing us and giving us a chance to impress you. 💖 

We’re thrilled to hear that you’re happy with your Conscious Items, and can't wait to see what will come next.

If you need any assistance in choosing the next Conscious Item for your collection, please feel free to contact us. Our team is here for you

Have a wonderful day! 🤗 

Alexandra

Rated 4 out of 5 stars

Amazing Product And delivery Time.Thank…

Amazing Product And delivery Time.Thank You!

4 December 2022
Unprompted review
Conscious Items logo

Reply from Conscious Items

Hello Nancy,

Thank you for taking the time to share your impressions with our crystal community. 🥰 

Rest assured that our team will be here to assist you with anything that you need.

Have a blissful day! 💕 

Alexandra

Rated 5 out of 5 stars

Very pleased with my order.

Very pleased with my order.
Quick service and high quality items.

6 December 2022
Unprompted review
Conscious Items logo

Reply from Conscious Items

Hello Carol,

Thank you so much for sharing your impressions with us. We are truly happy to hear how much you like your items. 🤗 

Don't forget that our team is here for you in case you have additional questions regarding crystals, or need recommendations.

Have a lovely day! 💖 
Alexandra

Rated 5 out of 5 stars

I love Conscious Items.

I love this company, they are like family to me. The quality of all the merchandise they sell is promoted to health, well being and loving yourself. I have recommended them to friends and family. Bought all my bracelets and items from this company. They have Excellent customer service and I feel so blessed to have found them. I never had problems with exchanging items, refunds or parcel problems. They are truly the best company I have ever dealt with. I love you conscious items. Thank you for helping me love myself and others. Yours Always Ashifa A.

25 November 2022
Unprompted review
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Reply from Conscious Items

Hello Ashifa,

Thank you so much for your warm feedback. We are truly blessed that you are part of our crystal community. 🥰 

Reviews like yours make all the work worthwhile.

If you need any advice about crystals, don't hesitate to contact us. Our team is always here for you.

Have a lovely day! 💚 
Alexandra

Rated 5 out of 5 stars

5+++ Crystals

5+++! The items are authentic looking. I have the small victory necklace and it fits right along with the mother and child and cross emblem that I wear. I bought the amethyst, citrine and fluorite stress rings.I'm wearing them for good vibes. I bought the amethyst night light and it really does illuminate the room! I put it on a couple of hours before bedtime and then turn it off at night while I sleep.
A great deal of care is given in packaging for the safety & integrity of the crystals.
They offer awesome promos/offers. Conscious Items is my crystal go-to!

6 December 2022
Unprompted review
Conscious Items logo

Reply from Conscious Items

Hello Christine,

Your feedback made our day! 🧡 
We can't be happier for you and the new items that are part of your crystal collections.

Our team is always at your disposal, whenever you need recommendations or have questions.

Have a nice day! 😍 
Alexandra

Rated 5 out of 5 stars

I love this company

I love this company! They offer a large selection of quality products. I have been a returning customer for years! Love their sales plus they have an awesome rewards program! They are family owned, have fair prices and have exceptional customer service. Check them out, you won't be disappointed! G. Pulliam

28 November 2022
Unprompted review
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Reply from Conscious Items

Hello Gayle,

Your amazing feedback put a smile on our faces here at Conscious Items. Thank you for trusting us! 🥰 

We can't wait to hear from you again, and if you need recommendations, rest assured that our team will be at your disposal.

Have a wonderful day! 💙 
Alexandra

Rated 3 out of 5 stars

Purchased blue tigers eye bracelet had…

Purchased blue tigers eye bracelet had to returned as it arrived broken which they replaced, and tge replacement immediately started to fray that I just stopped wearing moths now of fear the beads will scatter and get lost as they require picture evidence to replace item.

9 May 2022
Unprompted review
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Reply from Conscious Items

Hello Juliette,

Thank you for sharing your honest feedback. We are deeply sorry this has happened to you. It’s not the experience we wish to create for any of our customers. 🙏

However, we are happy we managed to rectify these issues, and we are sincerely grateful you decided to give us another chance to impress you. Our team is working daily on improving our items, and feedback from our customers is the most important guide mark on our path of growth.

Feel free to contact us if you need any advice about crystals, or if there is anything we can assist you with. You can always count on our team.

Thank you so much for your continued support. 💜 

Rated 5 out of 5 stars

I love the hair clips

I love the hair clips. They are functional, beautiful and the rose quartz crystals are lovely.
They were delivered on time in a beautiful box.
Wonderful experience!

21 November 2022
Unprompted review
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Reply from Conscious Items

Hello Sharon,

You left us speechless. Thank you so much for this warm feedback. 😇

Our team will continue to impress you, that is for sure, and if you need assistance or recommendations, you know where to find us.

Have a lovely day! 💜​
Alexandra

Rated 5 out of 5 stars

Love all their products, I'm a fan

Love all their products, the quality and the packaging beautiful!

18 November 2022
Unprompted review
Conscious Items logo

Reply from Conscious Items

Hello Ana,

Thank you so much for your amazing feedback. 🤗

We take pride in knowing our customers are happy with their Conscious Items.

If you need any advice about crystals, or if you have any questions, please don't hesitate to reach out. Our team is here for you.

We are truly lucky to have you as a member of our Conscious Items Family.
Thank you for your continued support.

Have a wonderful day. 💜

Dunja

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