I was very impressed with this firm & would highly recommend them. They are speedy with their email queries, they let you know exact timings & answer your questions quickly. The gentleman that came... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
great surveyor, let me know he was en route, arrived in good time and was very friendly and reassuring. it's never nice going through this stage and not knowing what will happen but he explained the p... See more
Company replied
Connells called me to arrange an appointment and sent a message the night before to confirm timings. The surveyor called me half an hour before arriving and was on time. She was really friendly and ca... See more
Company replied
My surveyor today was superb . She advised me she was on her way .. was very kind .. I was nervous because my last surveyor was disappointing. She was thorough, but did listen to me as I prattled o... See more
Company replied
Company details
Written by the company
Connells Survey & Valuation provide survey and valuation services in the residential property sector. When you come to Connells, you can expect high quality expertise and friendly property advice. Regulated by the Royal Institution of Chartered Surveyors (RICS), our people are qualified, experienced and always professional. We pride ourselves on a thorough and fuss-free experience that’s delivered to meet your needs. Our clients can rely on our advice and value our professional views. Our services are available throughout the UK with our surveyors living nearby, so you benefit from expert local knowledge and can make informed decisions on your home.
Contact info
Cumbria House, 16-20 Hockliffe Street, LU7 1GN, Leighton Buzzard, United Kingdom
- 01525 218619
- customercare@connells.co.uk
- connells-surveyors.co.uk
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The surveyor was on time, well mannered and professional
The surveyor was on time, very professional, finished the survey within 15 minutes and advised for the report to be issued same day
3 August 2026
Unprompted review
Reply from Connells Survey & Valuation
Thank you for the positive review.
Yes everything was very good and…
Yes everything was very good and surveyor arrived within the time scheduled
3 August 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the positive feedback.
Very clear explanation of what needed…
Very clear explanation of what needed to be done and how long it would take, and very friendly surveyor
3 August 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the great feedback.
He's very professional
He's very professional. Kept to time. Very important. The text message to fix appointment and the follow up messages were very appropriate and the waiting time are all respected.
3 August 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the great review.
Reply from Connells Survey & Valuation
Thanks for the 5 stars.
Arrived on time
Arrived on time
Explained everything fully in terms I understood
Polite
3 August 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the positive review.
Reply from Connells Survey & Valuation
We're pleased you thought the service was great.
Reply from Connells Survey & Valuation
We always strive to be professional and friendly.
Great service!
The surveyor who visited today was lovely. She explained what she was going to be doing and then what we could expect afterwards. Brilliant service.
3 August 2026
Unprompted review
Reply from Connells Survey & Valuation
We're pleased you thought the service was great.
Excellent communication
Excellent communication and professionalism throughout.
3 August 2026
Unprompted review
Reply from Connells Survey & Valuation
We're delighted you thought the communication and professionalism was excellent.
Reply from Connells Survey & Valuation
Thanks for the positive review.
The surveyor arrived on time
The surveyor arrived on time, was very pleasant and quickly completed the work.
31 July 2026
Unprompted review
Reply from Connells Survey & Valuation
It's always important to try and be on time.
The surveyor was really polite and…
The surveyor was really polite and courteous.
31 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the great feedback.
A very nice gentleman
A very nice gentleman. Just let him get on with his job.
31 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the positive review.
Was a pleasure very nice lady.
31 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the 5 stars!
The surveyor who visited was extremely…
The surveyor who visited was extremely polite and pleasant, Did a quick and good job
31 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the great feedback.
Alex and colleague was absolutely…
Alex and colleague was absolutely great, pleasant...went through all steps kept me informed of time of arrival. Couldnt of asked for more
31 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thank you for the great feedback and 5 star review.
Mr R Nash was Excellent
Mr R Nash was Excellent , early , quick and professional
31 July 2026
Unprompted review
Reply from Connells Survey & Valuation
We're pleased you thought our surveyor was excellent.
Friendly
Friendly, polite and respectful. Lovely lady and exceptionally efficient.
31 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the great review.
Very easy survey and the colleague that…
Very easy survey and the colleague that attended was very professional
31 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the fantastic feedback.
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