Communication between customer and company are important to me. After receiving an email for validation for item(s) that I had purchased, I called and everything was sorted out promptly. customer... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Connection has been my go to for all things technology for over a decade. They are not just box pushers like other companies in this space. The genuinely care about helping you find the solution tha... See more
Company replied
Another smooth and quick purchase through Connection. They're only getting better in time. Still being thoroughly taken care of by our same Account Manager for many years now. :)
Company replied
Jared Studley, My account rep is fantastic to work with. He takes the time and effort to get to know his clients and always makes sure to get you the product that best fits your environment. I highl... See more
Company replied
Company details
- Computer Store
- Battery Store
- Business and IT Consulting Agency
- Electronic Spare Parts and Components Store
- Electronics Store
- Office Supplies Store
Written by the company
PC Connection, doing business as Connection, is a Fortune 1000, National Technology Solutions Provider, headquartered in Merrimack, New Hampshire.
Contact info
730 Milford Road, 03054, Merrimack, United States
- 1.800.800.0014
- customerservice@connection.com
- connection.com
4.6
Excellent
703 reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Connection
Thank you for your review! We're glad to hear you continue to enjoy our fast, easy service.
Good Web page design
Good Web page design.
Easy to find & order.
Ample description to insure correct product to fit your need.
3 January 2025
Reply from Connection
Thank you for your review. We're glad you were able to find products you were looking for easily and quickly.
Reply from Connection
We're glad you found a great price and received your order so fast.
Reply from Connection
We're glad your experience was so fast and positive!
Jon is always so helpful
Jon is always so helpful, and makes everything as easy as possible. Thank you!
27 December 2024
Reply from Connection
We are so glad to hear that you had a positive experience and enjoy working with Jon. We will pass this along to Jon's team and look forward to serving you in the future.
Highly Recommended
Best price anywhere online. Excellent support regarding product availability and the order and shipping process.
27 December 2024
Reply from Connection
We appreciate your kind words and are thrilled to hear about your positive experience with our pricing, support, and order process.
Reply from Connection
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent customer care and are glad you found our service easy and responsive.
Prompt delivery and price.
14 December 2024
Reply from Connection
Thank you for your review, and are glad you had a fast, affordable experience.
The item I ordered was exactly as advertised at an amazing price!
The item I ordered was exactly as described at an amazing price. Shipped quickly and was packaged to protect the item. This was my first experience with Connection but I will be ordering all of my computer supplies through them from now on.
11 December 2024
Reply from Connection
Thank you for your review. We are thrilled to hear you had a positive experience with your recent order. We strive to provide our customers with the best possible service and selection. We look forward to serving you again soon.
Reply from Connection
Thank you for your kind comments on our ease of use!
The product is as advertised.
16 November 2024
Reply from Connection
We're glad to hear you found the product as advertised.
I’ve been working with Becky and her…
I’ve been working with Becky and her team for years, and they are fantastic. Always responsive, reliable, and genuinely committed to customer satisfaction—a rare quality these days. I highly recommend them!
20 November 2024
Reply from Connection
Thank you for your kind words. We're so glad to hear you've had such a positive experience with our team. We look forward to serving you in the future!
No delivery, no reply, zero customer service.
They charged me twice for three Meraki licenses and 10 days on they still have not delivered. No one picks up the phone and they don't reply to emails. I'm gonna have to do a credit card chargeback.. :(
18 November 2024
Unprompted review
Reply from Connection
We're sorry to hear you have had issues with this order! If you can please provide your order number, we will look into this and get back to you. Thank you for your time leaving a review and we look forward to resolving this.
Ordering Portal is easy to use
Ordering Portal is easy to use, our "corporate" pricing is clear - Checkout/Delivery/Payment options all easy to adjust as needed.
13 November 2024
Reply from Connection
Thank you for your review. We're glad to hear you find our ordering portal user-friendly and our pricing transparent. We strive to make the ordering process as smooth and convenient as possible.
What experience?
No clue - the date is no help and I don't have the time to play Inspector Clouseau. I have 99% perfect service - thus the 5 stars.
23 October 2024
Reply from Connection
Thank you for your review, we're glad to hear you always have perfect service!
Fantastic Sales Rep!
Antonio, our sales rep, is the absolute best! Can always count on him!
7 November 2024
Reply from Connection
Thank you for your review, we're so glad to hear you had a positive experience with Antonio. We appreciate your kind words and will share your feedback with the team.
Was able to order what I needed.
31 October 2024
Reply from Connection
Thank you for your review. We're glad you were able to find what you needed.
difficult to purchase by invoice
way to difficult to purchase by invoice. Terms are required and a form and references need to be completed before a purchase can be made.
8 October 2024
Reply from Connection
Thank you for your review. We have passed this feedback on to our sales team leadership so that we can incorporate this into future improvements. We look forward to continuing to serve you and improving our processes to make it easier for you.
Reply from Connection
Thank you for your review! We're glad you found what you were looking for and appreciated the selection and prices.
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