Connectd Reviews 661

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the smooth user experience and the excellent customer service. However, some people were dissatisfied with the customer service, mentioning last-minute cancellations and a lack of understanding regarding their business needs. A few other people also felt that the value for money was unclear, with some questioning the availability of roles and the emphasis on training courses over direct connections.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, highlighting the quality of the network and the ability to match... See more

User experience

People report positive experiences with user experience. Many customers describe their journey as excellent,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the support, highlighting... See more

Value for money

Reviewers highlight ambiguous aspects of value for money. Many customers found significant value, praising... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having been with Connectd for about 15 months now the experience has been consistent and efficient. It truly lives up to its name by Connecting us with the right support to grow and expand our brand... See more

Company replied

Rated 5 out of 5 stars

We found our board advisor Grant through Connectd. Working with Grant has been transformative for Snippit Media. We began working together at a particular low point for Snippit, our Go-To-Mar... See more

Company replied

Rated 5 out of 5 stars

As someone new to the UK startup ecosystem, Connectd has been a huge help to us. The platform gave us access to genuinely top-notch advisors across different areas of expertise, and the value they b... See more

Company replied

Rated 5 out of 5 stars

I’ve absolutely loved working with Connectd and the team James, Harriet, Inarah and Sarah have been incredible. From day one, they’ve been responsive, supportive and genuinely invested in what... See more

Company replied


Company details

  1. Career and Education Provider
  2. Recruitment Service

Written by the company

Founded by serial entrepreneur Roei Samuel, Connectd is a people-first platform connecting startups with fractional executives. With AI powered matching, we’ve facilitated over 10,000 connections across the UK and US, helping companies grow and leaders build fractional first careers.


Contact info

4.2

Great

TrustScore 4 out of 5

661 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Another superb month with Connectd

Another superb month with Connectd! Dan and Alex have been quite brilliant, again. Connectd have changed my buisness. It was an incredible piece of luck...they arrived at exactly the right time. Outstanding...thank you Connectd!

30 September 2025
Unprompted review
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Reply from Connectd

Steven, we’re thrilled to read your review, thank you! It’s fantastic to hear how much of a difference Connectd has made to your business and that Dan and Alex have been such a strong support. We’re delighted to be on this journey with you and look forward to many more superb months ahead.

Rated 4 out of 5 stars

First Board Advisor role

“Big thanks to Nathaniel at Connectd for facilitating my first Board Advisor placement with Honey & Keeper. His structured and supportive approach helped us align expectations, explore goals, and build trust right from the start—leading to a strong mutual commitment to move forward.”

29 September 2025
Unprompted review
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Reply from Connectd

Thank you so much for your kind words! We're delighted to hear that Nathaniel was helpful and clear throughout the process. So great to have helped secure your first board advisor role

Rated 5 out of 5 stars

james is great

james is great, on point quick and super clear - so far great excperience and look forward to start and see what comes out of it !

25 September 2025
Unprompted review
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Reply from Connectd

We really appreciate your feedback, Fedro! It’s great to hear that James was able to make the process smooth and productive.

Rated 5 out of 5 stars

Seamless, Thoughtful Placement Experience – Highly Recommend James!ure of working with…

I had the pleasure of working with James St John-Dunlop during my Connectd Board Advisor placement with RightHear, and I couldn’t be more impressed. James facilitated the entire process with clarity, warmth, and precision. He created a safe, structured space for both the founder and myself to align expectations, explore strategic goals, and build trust from day one.
His ability to synthesize complex conversations into actionable placement guidelines was outstanding. He made me feel seen—not just as a sales leader, but as someone bringing transformation, cultural insight, and mentorship to the table. The call was engaging, well-paced, and left us energized for the journey ahead.
James is a true connector and champion of meaningful advisory work. If you're navigating the transition to portfolio life, you want James in your corner.
Thank you, James!
— Carolyn Da Silva

24 September 2025
Unprompted review
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Reply from Connectd

Thank you so much, Carolyn, for your generous words. We’re delighted to hear that your experience with James was both structured and energizing. Building trust and alignment from the very beginning is something we deeply value, and it’s wonderful to know this came through in your journey. We’re excited to see the impact you’ll continue to make with RightHear.

Rated 5 out of 5 stars

Nathaniel was super helpful

Nathaniel was super helpful, made all interactions productive and sourced us a great fit for the team.

24 September 2025
Unprompted review
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Reply from Connectd

We really appreciate your feedback, Hannah! It’s great to hear that Nathaniel was able to make the process smooth and productive, and that you found such a strong fit for your team.

Rated 4 out of 5 stars

Very good for startups

Seamless process

22 September 2025
Unprompted review
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Reply from Connectd

Thank you, Tope! We’re so pleased you found the process seamless. Supporting startups through these critical growth stages is at the heart of what we do, and your feedback means a lot to us.

Rated 3 out of 5 stars

Feedback on connectd

Could anyone who has been signed up to connectd board adviser programme provide some feedback please? Did you get a paid role to merit the fee?

24 September 2025
Unprompted review
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Reply from Connectd

Thank you for getting in touch and your interest in Connectd. We would be delighted to discuss the transition to portfolio programme offering in more detail. If you would like to speak to one of our team please get in touch through the info@connectd.co address

Rated 5 out of 5 stars

They delivered on every promise made

They delivered on every promise made. What more can you ask for? The coursework was informative and well-done. The placement was a very good fit as well.

23 September 2025
Unprompted review
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Reply from Connectd

Thank you for sharing your experience, Allan! We’re so pleased that you found the academy course valuable and that your placement worked out so well. Delivering on our promises is exactly what we strive for, and it’s great to hear we achieved that for you.

Rated 5 out of 5 stars

Smooth founder onboarding with James.

22 September 2025
Unprompted review
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Reply from Connectd

ER, we really appreciate your kind words about working with James! We’re thrilled to hear he made the process smooth and added real value to your experience.

Rated 5 out of 5 stars

Great experience!

James St John-Dunlop is a great professional who cuts to the chase without wasting time. I LOVE IT! He is honest, learning quickly, and made great suggestions that made the whole experience smooth.

15 September 2025
Unprompted review
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Reply from Connectd

Idan, we really appreciate your kind words about working with James! We’re thrilled to hear he made the process smooth and added real value to your experience. Feedback like this motivates our team to keep delivering the best support possible. Thanks again for sharing your journey with Connectd.

Rated 5 out of 5 stars

Great service and support even when circumstances change

I have signed up for a one year programme. Although I was unable to complete the programme, Connectd provided an excellent member service. The account managers go above and beyond to support their team members (which was my case). The platform is easy to use and access and the path is easy enough to follow.

19 September 2025
Unprompted review
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Reply from Connectd

We really appreciate you taking the time to share your experience, lis ! It’s great to hear that you found the platform easy to use and that our team was able to support you when your circumstances changed.

Rated 5 out of 5 stars

Initial pro bono placement

Well structured, fast placement, and clear information along the entire journey about what was needed to get started as a board advisor through the connectd platform. It took me about a month to get fully placed from when I joined.

19 September 2025
Unprompted review
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Reply from Connectd

D. Lee, thank you so much for sharing your experience! We’re delighted to hear that you found the process clear and efficient, and that your placement came together so quickly. It’s great to know the platform supported your journey into a board advisor role. We wish you continued success!

Rated 5 out of 5 stars

Connectd Academy, a great tool and experience…

Connectd Academy was a great aggregation of critical items to have at the ready in an advisory role. It was succinct presentation of the tools that anyone should have at the ready to be able to support startup leadership and executive teams.

17 September 2025
Unprompted review
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Reply from Connectd

Thank you so much, Elizabeth, for your thoughtful review! We’re delighted to hear that you found Connectd Academy valuable and that the tools and resources have been helpful in supporting advisory and leadership roles. Your feedback means a lot to us, and we’re thrilled to have been part of your journey.

Rated 4 out of 5 stars

Finally connect'd goyt their act…

Finally connect'd goyt their act together and set me up with a company that really needed my help as a financial advisor. Time will tell whether or not this placement was successful but the signs are good.

12 September 2025
Unprompted review
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Reply from Connectd

Jonathan, thanks for your feedback and for sharing your experience with us. We're glad to hear that we were able to connect you with a company that values your expertise as a financial advisor. It’s great to know the signs are looking positive, and we’ll be rooting for your continued success.

Rated 5 out of 5 stars

A Wonderful Introduction

James was delightful. As I am new to this whole stage of my career and still learning my way about, James' friendly and focused presence was extremely helpful. He was considerate in his placement recommendation and provided helpful and useful guidance to get started. What a fabulous way to start the next step of this journey! Thank you!

5 September 2025
Unprompted review
Connectd logo

Reply from Connectd

Julie, thank you so much for your thoughtful feedback! We’re delighted to hear that James made your introduction such a positive experience and that his guidance was helpful as you start this exciting new stage in your career. We’ll be sure to pass along your kind words to him. Wishing you continued success on your journey!

Rated 5 out of 5 stars

James St John-Dunlop - give that man a raise!

James St John-Dunlop - give that man a raise!

Our experience with Connectd has been nothing short of absolutely fantastic. As an early-stage startup, we are short of both capital and experience. That's where Connectd has come in, helping us to install a fractional CTO in our niche in under a week.

James has been instrumental in the process, helping us to find the right person for our specific needs (art e-commerce). Thanks to everyone at Connectd, we truly feel like you've given us the wings to fly and get our startup off the ground.

5 September 2025
Unprompted review
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Reply from Connectd

Andrew, thank you so much for the wonderful feedback! We’re thrilled to hear that James was able to support you and that Connectd helped you find the right CTO so quickly. It’s great to know we’ve played a part in giving your startup the wings to grow.

Rated 5 out of 5 stars

Emily is very knowledgeable and…

Emily is very knowledgeable and supportive. Love the platform, grateful to be able to have access to such amazing advisors,

5 September 2025
Unprompted review
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Reply from Connectd

Thank you for your kind words, Fráncia! We’re so glad to hear that Emily’s support and the platform have been valuable to you. It’s great to know you’re finding the advisors helpful and accessible.

Rated 5 out of 5 stars

Nathaniel set up and handled the call…

Nathaniel set up and handled the call professionally and efficiently. Everyone clear on next steps.

3 September 2025
Unprompted review
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Reply from Connectd

Rich, we really appreciate your feedback! Delighted to hear Nathaniel handled the call so professionally and that next steps are clear. Thanks for taking the time to share your experience.

Rated 5 out of 5 stars

So far a really helpful experience

So far a really helpful experience. I was reached out to by someone at Connectd via LinkedIn, so I was sceptical at first, in all honesty. But every experience I have had with them so far has been really well planned and executed. With all team members being incredibly helpful - particularly Daniel who was assigned as my account manager and has appeared to well understand my business needs and so far connect me with a great match for a board advisor. Considering they're doing this all for no charge - it feels a little too good to be true to be honest?!

29 August 2025
Unprompted review
Connectd logo

Reply from Connectd

Hannah, thank you for such a detailed review! We’re glad to hear your experience has been so positive and that Daniel has been such a great support. It’s fantastic to know we’ve been able to connect you with the right advisor, and we’re so happy it’s exceeded your expectations.

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