Confidentliving Reviews 833

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

The package arrived in tact but when I unpacked the mirror there was paint missing off the frame. I reported the issue immediately and am still waiting to hear back from customer service after receivi... See more

Rated 4 out of 5 stars

Second order with CL and generally good. Order processing and despatch took a little long perhaps, but items were well packed and arrived without damage.

Company replied

Rated 5 out of 5 stars

Trustworthy site. Ordered some cushions from House Doctor, which were delivered quickly with updates when shipped! Very happy with my purchase!

Company replied

Rated 3 out of 5 stars

Took 3 days for package to be shipped, and didn't arrive for a week, even though the product pages said "instant".

Company replied

Company details

  1. Home & Garden

Written by the company

Kjøp møbler og interiør online på Confident Living – en av Nordens største nettbutikker for møbler og interiør online. Confident Living har et et bredt utvalg av møbler og design for stue, kjøkken, soverom, entré, barnerom, hage, m.m.


Contact info

3.1

Average

TrustScore 3 out of 5

833 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Rask levering👌

9 February 2023
Confidentliving logo

Reply from Confidentliving

He!

Tusen tack för ditt omdöme.

Härligt att du känner dig nöjd med din köpupplevelse.

Du är hjärtligt välkommen tillbaka till butiken igen. Vi har öppet dygnet runt ;-)

Ha det fint!
Customer Support

Rated 4 out of 5 stars

Appears to function well

Second order with CL and generally good. Order processing and despatch took a little long perhaps, but items were well packed and arrived without damage.

18 December 2022
Confidentliving logo

Reply from Confidentliving

Hej!

Stort tack för ditt omdöme.

Vad roligt att du är så nöjd. Det värmer verkligen :-)

Varmt välkommen tillbaka igen.

Allt gott!


Customer Support

Rated 1 out of 5 stars

The package arrived in tact but when I…

The package arrived in tact but when I unpacked the mirror there was paint missing off the frame. I reported the issue immediately and am still waiting to hear back from customer service after receiving a mail saying someone would be in touch within 1 - 2 working days... less than impressed.

25 October 2022
Rated 5 out of 5 stars

Trustworthy site

Trustworthy site. Ordered some cushions from House Doctor, which were delivered quickly with updates when shipped! Very happy with my purchase!

12 June 2022
Unprompted review
Confidentliving logo

Reply from Confidentliving

Hi!
Thank you for your review - I'm glad to hear you're satisfied!

Welcome back,
Customer Support

Rated 1 out of 5 stars

Received the wrong product

Received the wrong product, and the return was not registered.

8 April 2022
Confidentliving logo

Reply from Confidentliving

Hello,

Thank you for the review.

We are sorry that you received the wrong product.
The parcel is on it's way back to us and should reach our warehouse shortly.

Best regards
Leo

Rated 5 out of 5 stars

Love the products

Love the products, the quality and the customer service.

2 March 2022
Confidentliving logo

Reply from Confidentliving

Hi!
Thank you for the review - it means a lot to us that you as our customer are satisfied.

Have a nice day,
Customer Support

Rated 3 out of 5 stars

Took 3 days for package to be shipped

Took 3 days for package to be shipped, and didn't arrive for a week, even though the product pages said "instant".

28 January 2022
Confidentliving logo

Reply from Confidentliving

Hello,

Thank you for the review.

The parcel was shipped the day after you placed the order.
It is of course unfortunate that it was delivered two days after the estimated deliver time and we will look into that.
Don't hesitate to contact our customer service if you have any questions.

Best regards
Leo

Rated 1 out of 5 stars

I dont have my package

I dont have my package. Order was made circa 14 days ago with guarantee to deliver before christmas. Customer service didnt response to my question about items

25 December 2021
Confidentliving logo

Reply from Confidentliving

Hi!

I am sorry to hear that you haven't received the products you ordered from us.

I have sent you a reply with suggestions on how we can improve the situation in the ongoing case we already have.

Get back to me there and I will help you further.

Regards,
Customer Support

Rated 4 out of 5 stars

Product details

Product details, delivering plan are available make it easy to make decision. Product are packed safely when delivered. But the actual delivery time could have been longer than estimated and there is no notification once the product is delivered at the place.

25 December 2021
Rated 1 out of 5 stars

Refused to refund me eventhought I had…

Refused to refund me eventhought I had send items return. Had receipt and all. Avoid this company!

5 October 2021
Unprompted review
Confidentliving logo

Reply from Confidentliving

Hello,

Thank you for the review.

We only refund items when they have arrived and been processed by our warehouse.
At the time you made the return all customers had to return the items without a return bill from us and was therefore responsible for the parcel.
That meant that we couldn't register a complaint to the shipping company for any lost goods, only the customer as sender could do that.
Because of that we have only refunded the items that we received in return from you.

Best regards
Leo

Rated 5 out of 5 stars

Perfect

Arrived quickly ..CURA IS HIGHLY RECOMMENDED

22 September 2021
Confidentliving logo

Reply from Confidentliving

Hi!

Thank you for the review - it means a lot to us that you as our customer are satisfied.

Have a nice day,
Customer Support

Rated 5 out of 5 stars

Rask levering

27 August 2021
Confidentliving logo

Reply from Confidentliving

Hej!

Stort tack för ditt omdöme.

Vad roligt att du är så nöjd. Det värmer verkligen :-)

Varmt välkommen tillbaka igen.

Allt gott!


Customer Support

Rated 5 out of 5 stars

A good shop with right balance of…

A good shop with right balance of quality, price and customer service

20 August 2021
Confidentliving logo

Reply from Confidentliving

Hi!
We are so glad to hear that you are satisfied - we appreciate your feedback!

Have a nice day,
Customer Support

Rated 5 out of 5 stars

Super fornøyd!

The products were as good described, in addition that they came earlier than expected, super fast and reliable service!!!

3 June 2021
Confidentliving logo

Reply from Confidentliving

Hi!
We are so glad to hear that you are satisfied - we appreciate your feedback!

Have a nice day,
Ewa

Rated 5 out of 5 stars
Confidentliving logo

Reply from Confidentliving


Hej Aslaug,

Tack så mycket för ditt omdöme! Det gör oss glada att höra att du är nöjd. Varmt välkommen tillbaka att handla hos oss igen.

Ha en bra dag!

Ewa

Rated 5 out of 5 stars

Rask levering

26 December 2020
Confidentliving logo

Reply from Confidentliving


Hejsan Jellum,

Tack så hemskt mycket för ditt omdöme! Det värmer verkligen att höra detta. Vi hoppas få se dig i vår butik snart igen :)

Ha det bra!

Ewa

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