Condoms.uk Reviews 1,277

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, often noting the excellent value for money and competitive pricing. Many consumers appreciate the wide variety of products available, making it easy to find suitable options. The delivery service is frequently highlighted for its speed, efficiency, and discreet packaging, with many people receiving their orders promptly and well-packaged. Overall, the service provided is described as excellent, with a smooth and easy purchasing process. However, some customers also noted issues with delivery, experiencing delays or finding that the packaging was not always discreet, occasionally revealing the contents. A few people reported receiving damaged or opened products, and some found certain products did not meet their expectations regarding performance or sizing.

What people talk about most

Product

People report positive experiences with the product. Many reviewers praise the quality and effectiveness,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed, with many orders arriving... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the products, with some calling them... See more

Price

Reviewers mention positive feedback about price. Many customers praise the great and reasonable prices, with... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the great, fast, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really speedy delivery, discreet if you’re concerned about that (no indication of what the parcel contains at all). Helpful size guide, really pleased with product, will definitely buy from here again... See more

Rated 5 out of 5 stars

I have ordered on next day delivery extra pay amount.but it's been late for 3 days. I am really happy after discussion with customer service it's resolved with in 30 minutes and got refunded delivery... See more

Rated 5 out of 5 stars

Honestly the best condoms we’ve tried. These will indeed be the condoms we keep coming back to purchase again and again. They feel barely there and comfortable for both partners. The shipping fees to... See more

Rated 5 out of 5 stars

The packaging was ripped when it arrived because the envelope was so thin, you could see the contents, so discretion needs a lot more attention *****To add I've had a reply from them and they've agr... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

We stock a huge range of condoms, lubricants and accessories from the biggest brands in the business! Shop Durex, Mates, SKYN, Trojan and more with FREE Royal Mail 48 Tracked delivery on orders £25+. Otherwise, delivery starts at just £2.99. Discreet delivery on every order as standard.

Discreet delivery

We offer discreet delivery on every order as standard

Order to your home, office or any other address you have access to, with our discreet delivery guarantee. We use plain, generic packaging to send out every order.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 3 out of 5 stars

Excellent range but prices seem quite…

Excellent range but prices seem quite high. Took a while to get the goods sent to me (ordered Friday, arrived the following Wednesday).

13 April 2026
Condoms.uk logo

Reply from Condoms.uk

Hi Julia

Thanks for your custom and your review.

Thank you for your kind words about our range, too! We've worked super hard to source and sell the biggest selection of condoms, lubricants and accessories anywhere in the UK.

Our prices are amongst the most competitive in the UK for the brands and products that we stock. While some products may be sourced cheaper elsewhere (because some competitors may sometimes break down bulk clinic packs into smaller packs of condoms), this is not something we do. We only sell sealed, genuine packs, sourced directly from the brands and their official distributors.

We received your order on a Friday evening, and it was dispatched first thing the following Monday morning. It was sent on the Royal Mail 48 Tracked service you selected, which means a Wednesday arrival is right on schedule.

Thanks again for your custom.

Yours,

The Condoms.uk Team

Rated 1 out of 5 stars

Very poor quality

Very poor quality and there is no email that I received regarding this order

25 February 2026
Condoms.uk logo

Reply from Condoms.uk

Dear hrithik panchal

We're sorry to hear there was a problem with your order, we've not received any communication from you before now to inform us of any problems.

Now we're aware, our team has just reached out and emailed you directly. Please respond to our email as soon as possible so we can take a look and resolve this for you without delay.

Yours

The Condoms.uk Team

EDIT, 27th April 2026 - hrithik, we've reached out to you via email twice in the last couple of weeks since seeing reading review. We have not received any reply from you. Please respond to one of our messages at your earliest convenience so we can assist you further and resolve this matter for you without delay.

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