Everything Fine. Fast and uncomplicated delivery. I use it everyday for Massage and fitness.
Company replied
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Written by the company
The journey of Compex begins in 1986 in Geneva, Switzerland where the first Computerised Muscle Pocket Exerciser, or Compex muscle stimulator, was born.
Since then, Compex has evolved into a market leader, providing clinically-proven and portable muscle stimulators to athletes and sports enthusiasts around the world.
We help improve muscle performance & recovery in sports athletes and everyday users alike, as well as providing pain management and rehabilitation solutions. Compex muscle stimulators belong to medical device category class II and meet the requirements of the European Medical Standard 93/42 EEC.
Over time, we have expanded our product range to now include Massage Guns, Wireless Compression Boots, Bracing and Kinesiotape.
1A Guildford Business Park Rd, GU2 8XG, Guildford , United Kingdom
Replied to 32% of negative reviews
Typically replies within 48 hours
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Fast delivery,super happy with the product-using it for 'active recovery' after knee surgery😊😊😊.
The one and only negative detail is,that I didn't make it to the 10% discount (which would have helped me a lot🙃),as the opportunity to agree receiving the newsletter appeared only once:(((

Reply from Compex
I' ve received only 1 pack of electrodes of the 10 I' ve ordered and payed, and a month ago!!!
Hoping to hear from you soon.
Best regards.

Reply from Compex
Hello guys
I buy. 2 items the molecule and the mini wireless whit tens , i paid for fast shipping
The problem was i dont get my devices on time plus i got a email month later saying they have to cancel the wireless mini !!!!
Im so upset
I feel undervalued and cheated
Thanks

Reply from Compex
It's better than the first time. Either way, I still haven't received the product. It even says on the website how many are available, but a few days later, you get an email saying it's not available and the order is being canceled. The first time around, I didn't hear anything for over a month, so I decided to call. At least this time around, when I called, he said they would be available in two weeks. Don't chat with them, they don't answer promptly. The company still has a long way to go. I'll order again next week, stay tuned.

Reply from Compex
Have used my Compex mostly for rehab after knee surgery. Had a problem with the devise but it was corrected quickly with very friendly service and no charge. Ordering extra parts is also no problem. Always fast and efficient service.

Reply from Compex
It's been 8 days and no update on either confirmation nor shipping updates.
I have called them for good 20 minutes but no response. Emailed them - still no response. Scan my bast***ds.
the charging port broke. broke in less than 2 weeks. waste of money.

Reply from Compex
I am having some problems, I use it everyday, the first days I had no problems, but suddenly it began to give me problems, I chose de programa, intensity, time and heat and after few minutes it turns off.

Reply from Compex
correct service, good communication and follow-up and product very carefully packaged

Reply from Compex
Compex kept strength in my leg while in a straight leg brace before surgery and definitely helped post op before therapy.

Reply from Compex
I haven’t received my order yet with no follow up on shipping dates

Reply from Compex

Reply from Compex
Old Compex 3.0 has been in usage since 20 years, still working.
Nevertheless, the program to change to a new model has been very attractive. Hoping now it will last for next 20 years.

Reply from Compex

Reply from Compex
Extremely prompt delivery of my order, even during the xmas/new years break period. Very impressed.
Excellent piece of kit it’s very portable easily goes in my gym bag , use it before I do my parkrun , highly recommend,
Great product, easy to set up and use, whether training or not. Lots of rograms to choose from. Very impressed, works really well as expected.
UPDATE - Received my order finally 1/12. It works as advertised thankfully. The ordering experience and customer service was less than acceptable though.
Ordered my product over a month ago and still yet to recieve. Emailed customer service to have them respond that the item was lost and asked if I wanted a refund. I responded that I woukd just like my order. Mind you, the entire time and yet still, the order on their we site still just shows "processing". They may have good products, thats yet to be seen if i ever receive it, but their customer service is seriously lacking. To be thorough, I emailed customer service for an update and have yet to receive one. One star is a bit generous at this point.

Reply from Compex
used to have Compex devices in the past, so I am aware of the quality and durability of these products

Reply from Compex
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