The rent increases are insane. My unit rent went to $365 if @ late $452. Shady practice. Had an issue with staff and was told no corporate number. District manager never called back. Stay away.
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See what reviewers are saying
So the address on Allegheny is somewhat 50/50. U you Do you have people like Britt who will go above and beyond her, you can’t cheat it where it comes from Service and it’s really not even a big pro... See more
Personal service and help at the facility are great, but the frequent rent increases are not. We are a nonprofit organization that has a tight expense budget and the way too frequent rent increases ar... See more
I rented storage unit at #255 Allison Park, Pa this week. As soon as I opened the door Kelly behind the counter greeted me immediately with a smile. We discussed what I was interested in and she s... See more
Company details
About Compass Self Storage
Information provided by various external sources
Compass Self Storage LLC and its affiliates are proud members of the Amsdell family of companies (Amsdell Companies) headquartered in Cleveland, OH. In over 85 years of doing business, the Amsdell Companies have been active in several billion dollars worth of real estate ventures. Compass Self Storage is committed to providing an exceptional product and top-notch service to our customers. By taking a customer-centric focus and combining it with a national management scope, Compass truly makes self-storage easy for their customers.
Compass Self Storage has locations across the United States, in both metropolitan and suburban markets. Compass proudly strives to make the moving and storage process easier for all of its’ customers, by providing self storage, moving, packing supply and truck rental solutions. Compass Self Storage provides a convenient solution for both business and residential customers, and offers many modern amenities and features to help enhance the customer experience. Compass Self Storage continues to seek out quality self storage properties, development and conversion opportunities in select markets as part of their ongoing acquisition and growth program.
Compass Self Storage has locations across the United States, in both metropolitan and suburban markets. Compass proudly strives to make the moving and storage process easier for all of its’ customers, by providing self storage, moving, packing supply and truck rental solutions. Compass Self Storage provides a convenient solution for both business and residential customers, and offers many modern amenities and features to help enhance the customer experience. Compass Self Storage continues to seek out quality self storage properties, development and conversion opportunities in select markets as part of their ongoing acquisition and growth program.
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2.0
Poor
2K reviews
Hasn’t replied to negative reviews
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The staff was absolutely amazing
The staff was absolutely amazing. Very professional and friendly!!
12 December 2019
Unprompted review
Nice people to deal with.
12 December 2019
Unprompted review
The lady that took care of me was great…
The lady that took care of me was great , unfortunately that was her lasted day there because she got a better job elsewhere, you lost a good employee ,the place is great
12 December 2019
Unprompted review
Excellent costumer service
I walk in an for the very first moment, the staff where very friendly and helpful.
12 December 2019
Unprompted review
Clean and very nice staff
12 December 2019
Unprompted review
Great friendly staff
Great friendly staff. BJ is awesome along with the lady that works there. Always helpful, extremely polite, and just great at customer service. These staff members should not go anywhere as they are such a great asset to the company.
12 December 2019
Unprompted review
Very professional
Very professional, kind, and competetive with pricing. The staff is verydeligent, patient, and listens to your needs. I highly recomend Compass
12 December 2019
Unprompted review
Excellent service
Excellent service. Debbie is an incredible manager. Very happy customer.
12 December 2019
Unprompted review
Very personable staff that goes above…
Very personable staff that goes above and beyond. Great place and people to do business with.
12 December 2019
Unprompted review
Donna provides excellent customer…
Donna provides excellent customer service at Largo Fl location. The units themselves are a little rough but it is only storage!
12 December 2019
Unprompted review
Amanda is very knowledgeable
Amanda is very knowledgeable, calm and friendly. Great experience.
12 December 2019
Unprompted review
My stuff is missing and they aren’t…
My stuff is missing and they aren’t doing anything about it💯
12 December 2019
Unprompted review
I am so impressed with Compass!
I am so impressed with Compass self storage. Amazing price, kind employees, convenient hours. I highly recommend!! Thank you so much.
12 December 2019
Unprompted review
Excellent property and staff!!
12 December 2019
Unprompted review
Thank you for your good prices
12 December 2019
Unprompted review
They were attentive and the unit was…
They were attentive and the unit was good.
12 December 2019
Unprompted review
There is someone to talk to if there…
There is someone to talk to if there are access issues. Answered all of my questions. Very professional. The price was right!
12 December 2019
Unprompted review
Great Helpful Office Staff
Great Helpful Office Staff. Helped Out With Everything. I wish more companies had customer service like this. This is what makes Manville Great.
12 December 2019
Unprompted review
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