ComparetheDiamond.com Reviews 2,302

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the stunning and beautiful rings that often exceed expectations. Many people highlight the outstanding service, noting the staff's helpfulness, personalized approach, and clear communication throughout the design and purchasing process. The user experience is frequently described as seamless, easy, and efficient, with many appreciating the value for money and speedy service for custom pieces. Consumers also commend the staff for their professionalism and commitment, making them feel at ease and well-informed. The company's ability to turn design ideas into reality and their attention to detail are frequently mentioned as key strengths. Many customers express their intention to return for future purchases, emphasizing the unique and high level of service provided.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers are consistently delighted with the quality and... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and professionalism. Customers... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard of products. Many... See more

Service

Consumers consistently find the service to be exceptional. Many reviewers highlight the personalized... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the process... See more

Based on these reviews

Rated 5 out of 5 stars

I wanted to share my sincere thanks to Compare the Diamond for helping me find the perfect engagement ring. Their help with sizing was a lifesaver and meant the surprise went off perfectly. The ring i... See more

Company replied

Rated 5 out of 5 stars

I am completely over the moon with my ring! I was looking for an upgrade for my engagement ring and wanted something specific and unique. Clive helped me through the whole design process and captured... See more

Company replied

Rated 5 out of 5 stars

Great family run business that values the customer. Had a very special custom piece of jewellery designed following a friendly video consultation with Luke. I was given plenty of options, advic... See more

Company replied

Rated 5 out of 5 stars

We've been using Compare the diamond for over 15yrs years and now my wife has quite a quality diamond jewellery collection. The personal service is so good it's unusual. They really go out... See more

Company replied


Company details

  1. Jeweler
  2. Diamond Dealer
  3. Jewelry Designer
  4. Jewellery Manufacturer
  5. Jewelry Store
  6. Wedding Service

About ComparetheDiamond.com

Written by the company

Comparethediamond.com are a second generation family firm & probably the most decorated online diamond jeweller.

Formerly DiamondGeezer.com, ComparetheDiamond.com are proud of their many awards and accreditation's and rather modestly state that 'nearly 50 years in the diamond & jewellery manufacturing business and we seem to be getting the hang of it'. Browse their website, read their testimonials, look at their designs, you will soon be very assured, they absolutely know what they are doing.

Who are ComparetheDiamond.com?

Written by the company

You should know....
ComparetheDiamond.com formerly DiamondGeezer.com have been featured on Trustpilot since June 1st 2011. They report that after 10 years online 47% of their business is from returning customers, referrals or recommendations. ComparetheDiamond.com have a large state-of-the-art design facility and can and will make anything you like. Everything that they sell is designed and manufactured in their award winning workshop in the U. K. ComparetheDiamond.com offer free next day ring sizing, if you want to surprise or you get it wrong. Tweaks and changes are also a next day no-charge service. If ComparetheDiamond.com fail to satisfy, or she says 'NO' you get 100% of your money back. ComparetheDiamond.com are a 'people-come-first' company and speak with all of their customers, keeping them informed at every step. ComparetheDiamond.com are always there to help with a simple, uncomplicated expertise which will enable you to make an informed, qualified decision.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

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Rated 5 out of 5 stars

Great quality

I have had two wedding rings( lost the first ) from this company and a repair on the second one. I have always had a really good experience and the jewellery is top quality, the repair was a very reasonable price and my ring came back looking amazing. I would highly recommend them . Excellent customer care .

31 March 2026
Unprompted review
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Reply from ComparetheDiamond.com

It’s wonderful to have you back with us! While we were sorry to hear about the lost ring, we’re so glad we could get your second one looking brand new again.

Thank you for trusting us with your jewellery and for the lovely recommendation. We truly appreciate your continued support and look forward to seeing you again in the future!

Rated 5 out of 5 stars

Engagement ring

I wanted to share my sincere thanks to Compare the Diamond for helping me find the perfect engagement ring. Their help with sizing was a lifesaver and meant the surprise went off perfectly. The ring is stunning and my fiance couldn't be happier with it. If anyone is looking for a ring, these are the people to deal with. Top marks on advice, price, selection, quality and delivery. It's genuinely rare to find service like this.

10 April 2026
Unprompted review
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Reply from ComparetheDiamond.com

Huge congratulations on your engagement! 🥂

We’re so glad we could help pull off the perfect surprise. It’s wonderful to hear that your fiancé is thrilled with the ring and that everything from the sizing to the delivery met your expectations.

Thank you for your kind recommendation. We look forward to helping you both choose the perfect wedding rings when the time comes!

Rated 5 out of 5 stars

Amazing company to deal with

Having bought jewellery in the past from various places I have to admit that dealing with Clive and the team at Compare the Diamond has been the best experience i have had. The whole process was made very simple from the offset and there was no stress along the way, with updates being available all the time throughout the whole process. If you are looking to buy any jewellery, this really is the company you should consider

13 March 2026
Unprompted review
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Reply from ComparetheDiamond.com

Thanks for the review! It’s wonderful to hear that your experience with us stood out. We aim to make buying jewellery as transparent and easy as possible, so we’re happy you enjoyed the process and felt supported throughout. We're truly delighted you chose us to create the new sparkles—thank you for your recommendation!

Rated 5 out of 5 stars

I am completely over the moon with my…

I am completely over the moon with my ring! I was looking for an upgrade for my engagement ring and wanted something specific and unique. Clive helped me through the whole design process and captured every little detail that I wanted. My ring turned out better than I ever could have imagined. The process was seamless and I can't recommend using Compare the Diamond enough! Thank you so much for creating my dream ring!

11 February 2026
Unprompted review
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Reply from ComparetheDiamond.com

We are so glad to hear you’re happy with the results, Melissa. It was our complete pleasure to bring your vision to life; it’s always a rewarding challenge to work on a design that is truly one-of-a-kind, and knowing the final piece exceeded your expectations is the best feedback we could hope for.

Thank you for choosing us for such a special milestone and for your kind recommendation!

Rated 5 out of 5 stars

Stunning Engagement Ring

Initially spoke to Clive as I was getting a bit overwhelmed choosing a diamond he took his time to explain everything which enabled me to choose the perfect stone for me. Any queries I had during production were quickly replied to by Louise. I’ve just received my engagement ring and It’s absolutely stunning I’m actually lost for words thank you so much to everyone that’s created my gorgeous ring it’s beyond my expectations!

8 February 2026
Unprompted review
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Reply from ComparetheDiamond.com

Thank you so much for this incredible feedback, Michele. It was our complete pleasure to guide you through the entire process, and knowing the final result was exactly what you wanted makes it all worth it. We are so glad you love it!

Rated 5 out of 5 stars

Christmas gift

Had an idea what I wanted but Luke helped narrow it down with helpful suggestions and found me the perfect gift for my wife.

19 December 2025
Unprompted review
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Reply from ComparetheDiamond.com

Thanks so much for the great review! It was our pleasure to help you navigate the options to find that special piece. We hope she absolutely loves it!

Rated 5 out of 5 stars

Fantastic company

Fantastic company! Efficient & friendly service and the quality of the work is excellent.

17 January 2026
Unprompted review
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Reply from ComparetheDiamond.com

Thank you for the lovely feedback! We’re so glad you enjoyed the experience and are happy with the quality of our work. It was a pleasure taking care of your sparkles for you! ✨

Rated 5 out of 5 stars

Brilliant company

Brilliant company. Highly professional, efficient and top quality. They fixed a diamond ring I had broken. The service was outstanding, returning my ring to me looking better than it had done before, and completed the job very quickly. Would highly recommend.

12 January 2026
Unprompted review
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Reply from ComparetheDiamond.com

Thank you so much for your kind recommendation! We were delighted to help restore your ring and get it back to you so quickly. Knowing it’s looking better than ever makes our day—enjoy wearing it again! ✨

Rated 5 out of 5 stars

Absolutely Brilliant.

If you read the reviews it is obvious that you will be dealing with the best diamond and jewellery company in the UK. My Wife had her wedding ring remade using my Mother's ring, and for our sixtieth wedding anniversary we had a beautiful diamond ring made.We feel that all the way through the processes we were dealing with friends, not a business.Thanks to Luke and all the crew.

19 September 2025
Unprompted review
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Reply from ComparetheDiamond.com

That's wonderful to hear! We're so delighted that you chose us for such special occasions like your wife's wedding ring remake and your sixtieth anniversary piece. It was an absolute pleasure working with you both, and we genuinely appreciate your kind words. We cherish the relationships we build with our clients.

Thank you again for your incredible feedback!

Rated 5 out of 5 stars

Stunning engagement ring!!!

Compare the diamond.com are an absolute family favourite!! From my engagement ring, to my daughters, to my niece and my best friend!! In addition to these beautiful rings, we have all commissioned beautiful pieces such as rings, earrings and necklaces. Platinum and diamonds being our preferred choice (of course it is). Recently my husband commissioned the wonderful Luke and his team, to redesign my solitaire engagement ring to include an additional two diamonds either side and totally remake the band etc. From design, to production, we were kept informed step by step, the process was seamless. Yesterday my absolutely beautiful redesigned engagement was delivered. IT'S STUNNING! Thank you so much for all your hard work, you always deliver!!! I would never go anywhere else and am more than happy to recommend you!!!

20 November 2025
Unprompted review
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Reply from ComparetheDiamond.com

Wow, what an incredible review! 💍 It truly means the world to us to be the trusted jeweller for your entire family and best friend. We are thrilled to have once again delivered a stunning piece. Thank you for your unwavering loyalty and high recommendation—it is always a pleasure working with the Bruces!

Rated 5 out of 5 stars

Customer care

I had been kept informed via email from Louise the whole way through the production of the engagement and wedding ring with this company. The quality of the product is a very high standard. I’d strongly recommend using Compare the Diamond and I will certainly by using their services in the future

20 November 2025
Unprompted review
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Reply from ComparetheDiamond.com

Thank you so much for the fantastic review! 💍 We're delighted to hear that you are happy with the high quality of your rings and, of course, our service. We truly appreciate your recommendation and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Wedding/Engagement ring resizing and valet

I contacted Compare the Diamond to enquire about resizing my engagement and wedding rings.
I quickly received an email back telling me that would be no problem. I was sent a resizing pack and all the packaging to safely post my rings.
To my delight, the resizing included a complementary valet of both rings. The rings are 10 and 11 years old.
Within days, I received my resized rings, and they look like new!!!!!
They both fit perfectly and I can't stop looking at them, they are so sparkly!!!
I cannot recommend the service enough.
I was kept updated throughout the whole process which was very reassuring, and the customer service was fantastic. Thank you so much.

14 November 2025
Unprompted review
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Reply from ComparetheDiamond.com

We are absolutely thrilled to hear how delighted you are with the resizing service! ✨ It's wonderful that your engagement and wedding rings look brand new and fit perfectly once more. Providing a seamless, reassuring experience is very important to us. Thank you for the high recommendation!

Rated 5 out of 5 stars

6 Stars

Luke and the team were brilliant to work with my bespoke requirements and engineered a wonderful product. From the outset, any concerns purchasing online were put at ease. The team have a natural ability to turn words into a design - no easy feat. A really talented business at a competitive price point.

11 November 2025
Unprompted review
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Reply from ComparetheDiamond.com

That's absolutely lovely to hear! ✨ We're delighted that our talented team was able to transform your vision into a truly wonderful piece of bespoke jewellery. Thank you so much for trusting us with something so special and for the incredible 6-star review!

Rated 5 out of 5 stars

Amazing from start to finish

Amazing service. I had my original engagement ring from Diamond Geezer. 15 years later fancied a change. Looked around in the shops and it was going to cost a fortune. So we had the idea of finding out whether my ring could be redesigned by the same people.
Had all my documents and found the company had a name change to Compare the Diamond, but everything ran seamless from there. Luke was the person that sorted it all for me. After telling him what I wanted he came back with the design and around a month later I now have my new beautiful, sparkly Halo ring which I absolutely adore!!
This ended up being a fraction of the price of the high street jewellers as it contains my original high quality diamond. Thank you so much Comparethediamond.com

10 November 2025
Unprompted review
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Reply from ComparetheDiamond.com

It was our pleasure to help you update your beloved original diamond into the stunning new Halo ring. We are delighted that we could make the transition and design process so seamless for you. Thank you for choosing Compare the Diamond again after 15 years—we are thrilled you absolutely adore your beautiful, sparkly ring!

Rated 5 out of 5 stars

Stunning diamond ring!

I have just taken delivery of the most STUNNING Emerald cut 2.22 carat diamond ring from Luke at Compare the Diamond. It is out of this world.

The entire process was made so smooth from start to finish. I'd been looking at buying a diamond and creating my own ring for some time and have put a lot of research into it.

Compare the Diamond has the most beautiful diamonds to choose from and were extremely competative on price for the quality of diamond I wanted. Luke went above and beyond in customer service & helping me choose the right diamond, he was always available to give advice, nothing was too much trouble. Constant communication throughout. I can honestly say do not waste your time looking elsewhere for a stunning piece of jewellery, I did all the research! You will not be disappointed. I very rarely do reviews but felt compelled to as this level of service and the quality of diamonds are very very hard to find.

I will most definintely be returning to Luke for my next piece of jewellery. Thanks to everyone here who made me the most perfect diamond ring, I cannot stop looking at it.

Many thanks.

28 October 2025
Unprompted review
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Reply from ComparetheDiamond.com

Wow, what incredible feedback! ✨
It's a genuine pleasure knowing we helped you create the perfect diamond ring. That's what we strive for every single day.
Luke and the entire team send their thanks and are thrilled to know you'll be back for your next piece. We can't wait to assist you again!

Rated 5 out of 5 stars

Great family run business

Great family run business that values the customer. Had a very special custom piece of jewellery designed following a friendly video consultation with Luke.

I was given plenty of options, advice and time to think everything through, making the process easy and seamless from start to finish.

Great value for money jewellery and speedy service for custom pieces.

I look forward to using their services in the future!

16 October 2025
Unprompted review
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Reply from ComparetheDiamond.com

It was an absolute pleasure working with you on your special custom piece, Dan! We're thrilled to hear that the design process was easy and that you are happy with the value and speed of our service.

We look forward to welcoming you back for any future jewellery needs!

Rated 5 out of 5 stars

Amazing experience with Compare the…

Amazing experience with Compare the Diamond. Luke nailed the design, and it was completed within the budget set and shipped earlier than quoted. Cannot fault the team at all! Have already recommended to others and will come back for any future pieces

11 October 2025
Unprompted review
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Reply from ComparetheDiamond.com

What fantastic feedback, thank you for sharing! Nothing makes us happier than knowing we could not only meet your needs but exceed them by finishing your piece within budget and ahead of the quoted time. We really do pride ourselves on that efficiency and craftsmanship!

We appreciate your recommendations and absolutely look forward to working with you on any future pieces!

Rated 5 out of 5 stars

Fantastic experience

I had a fantastic experience buying an engagement ring for my partner from CTD. They helped me find the ring and the diamond, and supported me throughout the entire process, going above and beyond. I was initially nervous about making such a big purchase over the internet, but now that I have, I couldn't recommend them highly enough; the ring is beautiful, and their service is impeccable. I was helped directly by Luke, who was brilliant to deal with and clearly takes pride in what he does and in providing his customers with a fantastic product. My (now) fiancé was thrilled with the ring also and has shown it to everyone she can. I will absolutely be back.

19 June 2025
Unprompted review
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Reply from ComparetheDiamond.com

Thank you so much for the wonderful feedback! We're absolutely thrilled to hear about your fantastic experience and that you found the perfect engagement ring and diamond with our support. Most importantly, congratulations to you and your now-fiancé! We wish you all the best and look forward to welcoming you back for those wedding rings soon!

Rated 5 out of 5 stars

Five Star

Hi. just to say thank you very much Luke and Clive for my spectacular amethyst pendent you made a few weeks ago. I am so thrilled with the quality, friendly and excellent service. This is my 7th piece of jewellery I have purchased from the company; they have always provided me with exceptional and top quality service.
Thank you very much
Juliet Perry

2 August 2025
Unprompted review
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Reply from ComparetheDiamond.com

Thank you for the wonderful review! We're so glad you love your new pendant and that we could provide you with an exceptional experience. It's a pleasure to have you as a returning customer, and we truly appreciate your continued support. We look forward to helping you with your next special piece.

Rated 5 out of 5 stars

The most beautiful ring in the world is mine!

If a friend had told me she was purchasing a large diamond stone online, from a company she didn't know and creating the design via photos and computerized images I would have thought she'd lost it. Fast forward a few weeks and on the ring finger of my left hand I'm looking at the most beautiful diamond ring I have ever seen. I can't thank you enough Luke. You put me at ease from the first time we spoke. Your uncompromised professionalism, your 100% commitment to the job and your nothing is too much trouble more than shines through! Thank you also to the excellent team that backs you up. I am in love with my stunning diamond ring and can't stop looking at it. Today sadly I am sending it back to you for resizing but even that is a painless process as you have thought of absolutely everything. If only more of the world worked like this...
Please receive my most sincere thanks and best wishes. It was a pleasure working with you. Please speed my baby back home to me. Lucy 💍♥️

21 July 2025
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Reply from ComparetheDiamond.com

Thank you so much for your wonderful review, Lucy! It was a pleasure working with you to create your dream ring. We're so glad you love the final piece and that the process was a great experience for you.

We'll get your beautiful ring back to you as soon as possible. Enjoy those gorgeous sparkles!

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