Rory was terrific to deal with. His product knowledge enabled him to answer all of my questions easily. Through his manner he inspired confidence for me to change energy plans which I had been thinkin... See more
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Review summary
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Reviews shaping this summary
Nicholas (my support person) was super knowledgeable about everything I enquired about... from how NBN uses bandwidth for speed/function to price-service comparisons across brands, etc. I also like ho... See more
I was a little skeptical at first as I hadn’t tried an online service like Compare Broadband before but after speaking to the loveliest customer service representative all my worries were eased! I be... See more
Diana is the best! I didn’t think it would be so quick and easy to set up my internet but here I am ready to surf the web ☺️ also I’m so happy that I got a plan that’s cheaper than what I was afraid i... See more
Company details
Written by the company
Compare Broadband is a free service to help you find the right broadband plan. If our website doesn't answer all your questions then our friendly Melbourne based staff can. Call 1300 763 813.
Compare Broadband
Written by the company
- Free broadband comparison service
- Independent and free broadband advice to help you find the right plan for your household needs.
- Locally operated call centre
- Melbourne based broadband advisors
- Open hours
- Monday-Thursday 9am to 8pm Friday 9am to 6pm
Contact info
Level 1, 14 St Kilda Road, St Kilda, 3182, Melbourne, Australia
- 1300 763 813
- info@comparebroadband.com.au
- comparebroadband.com.au
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 24 hours
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Person was very informative and helpful…
Person was very informative and helpful without being pushy
7 August 2026
Very informative and helpful
10 August 2026
well done, very impressed
very impressed, your consultant understood and listened. I know I am a constant interrupter ,but he persevered. I am sure his recommendations will be fine.
10 August 2026
Good way to compare broadband plans
The salesperson did their job. Explained what I was eligible for and that I could save $180 by switching broadband plans.
7 August 2026
Excellent customer service and…
Excellent customer service and efficient. Clear explanation. Nice voice too :)
6 August 2026
Ollie was very helpful and patient
6 August 2026
Great to deal with
6 August 2026
Very helpful and knowledgeable +spent…
Very helpful and knowledgeable +spent the time to explain to me in plain terms that I could understand. Top job
6 August 2026
Great customer service
Great customer service. Ollie was not pushing his upsell but definitely a good dude.
Keep up the good work Ollie 👍🏾
6 August 2026
Excellent service from Compare Broadband
Nicholas was very friendly, helpful and knowledgeable.
He took all necessary time to explain all to me, an 82 year old non-expert.
5 August 2026
Great information and problem solving…
Great information and problem solving from Rory.
Rory gave me all the information I required and assisted me in making my decision. Very much appreciated.
5 August 2026
Friendly staff
Friendly staff. Was able to get the best deals for me saving me over $100 in bills
5 August 2026
Gentleman was very helpful and…
Gentleman was very helpful and explained how everything work.
4 August 2026
Friendly
Friendly, honest service. Made the whole process enjoyable while giving me a great price on a great service
4 August 2026
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