Comovita Reviews 

295
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I ordered and paid for a pair of shoes in January 2022. I never received the shoes and I did not receive my money back. This company is to be avoided. I have a friend who is a lawyer in Madrid and he... See more

Rated 5 out of 5 stars

Perplexed by all the negative reveiews. I’ve worn high price luxury shoes that compares to these look ridiculous. Yes, there is waiting (3,5 weeks on the loafers, less than 2 for the boots) but if you... See more

Rated 1 out of 5 stars

I would give zero stars to these scammers. Did a purchase over a YEAR ago, sent numerous emails trying to locate my order. No response. I smeared their entire social media channels demanding... See more

Rated 1 out of 5 stars

Order #933520 - ordered Nov. 5th, 2022, no replies or updates since Nov 7th when my shoes were supposedly being worked on. I can’t tell if this company is going defunct or what but having no responses... See more

Company details

  1. Clothing Store

Written by the company

The World's Most Sustainable Brand.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

295 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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2.3

All reviews

(295)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst customer service or a scam?

I am afraid I also placed an order in March and April €500 worth in total, and it’s July 12 and not a word of response to my emails or a hint that the shoes will arrive. The below reviews didn’t exist at time of order, but potential new customers should know better now

12 July 2022
Unprompted review
Rated 1 out of 5 stars

Comovita = an amazing customer experience?

AS SO MANY OTHER CUSTOMERS, I lived recently a deeply disappointing purchase experience !I ordered a pair of shoes in March 2022, still haven't received them yet, AFTER 4 MONTHS , 3 reminders and only automatic mail replies signed off by "B. "The Founder" ... Consulting now the Trustpilot reviews, it appears it all could be a scam! A proper investigation about the practices of this company might be appropriate , from relevant authorities, maybe Instagram as well... as SO many customers (almost 50 %) mentioned already bad experiences ??? If it still makes sense to expect any effective positive input from COMOVITA...it might be worth now, or never !

9 July 2022
Unprompted review
Rated 1 out of 5 stars

Shameless scam

I paid about £160 for a pair of Chelsea boots in February, still waiting for them in July. What a dirty filthy bunch of scamming scum. Giving people all that sustainability crap then just stealing their money.
The cowards don’t even answer their email ps - claiming that they take a long time to make.
I’d like to kick their slimy heads in!
Come on you dirty Diego’s - you want some

8 July 2022
Unprompted review
Rated 1 out of 5 stars

A scam

A scam. Avoid at all costs. I'm afraid I am in the same boat as other people on this site. Ordered my shoes in March and then just a few 'form' emails before all communications disappeared. £150 down the drain.

4 July 2022
Unprompted review
Rated 1 out of 5 stars

Same story as the others

Same story as the others; ordered more than 3 months ago. Got some automated emails 'your shoes are being sewn' etc. But never a reply to emails I sent them. +300€ in the bin.

15 June 2022
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

AVOID AT ALL COSTS. I ordered (Order number "932985") two pair of shoes for the total amount of 340 EUR in January 2022 and I still haven't received them yet. I have received several emails about "your shoes are being sewn" and so on, but it is all just a scam. Currently contacting the appropriate authorities and Instagram to inform them about this scam. DO NOT BUY ANYTHING FROM COMOVITA.

11 June 2022
Unprompted review
Rated 1 out of 5 stars

SCAM!!Order #933354

Order #933354

Yet another customer who is ignored by these scammers. Ordered on April 15. April 28 an auto email saying shows are being made. Then nothing two unanswered emails and now it is June 8. Even if these guys are not a scam AVOID as they ignore their customers. Customers who paid up front. SCAM!!

8 June 2022
Unprompted review
Rated 4 out of 5 stars

Great shoes

Great shoes, superb concept. The only con is having to wait 3 weeks to get the shoes, I would be happy to pay a premium to get them done faster but besides that, amazing experience.

7 June 2022
Unprompted review
Rated 1 out of 5 stars

Seems like a scam!

Seems like a scam, be aware!
I ordered in March and have not received my shoes yet, nor have I received any real response from support, only automated responses.

6 June 2022
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT? No reply to communications order 933177

Either they are thieves or they have no concept of customer service. I posted a review along the same lines on 7 April about an order made in February, after frustrating attempts to get an update.
As a result I got an 'update' telling me I should have an my order delivered in early May. Of course, nothing since and this despite a couple of attempts to get information.
I will now try to get them removed for Instagram and other platforms they use unless I hear from them.
AVOID AT ALL COST.

26 May 2022
Unprompted review
Rated 1 out of 5 stars

Wrong Shoes. Terrible Customer Service

My shoes arrived over 6 months after i ordered them. The company never responded to any of my emails, calls or DMs before or after. The shoes were not what i ordered and the wrong size. I continued to request new ones and complaining on social media until i received a notification that they would send me a new pair which never happened. This has been well over a year of trouble. More than $300 and no response. These people are awful.

10 May 2022
Unprompted review
Rated 1 out of 5 stars

I ordered in January and still have not…

I ordered in January and still have not gotten my shoes 4 months later, or any updates, despite some people saying they got it in just a few weeks. I suspect that the good reviews are all astroturfed. STEER CLEAR OF THIS BRAND.

9 May 2022
Unprompted review
Rated 5 out of 5 stars

Impressive concept

Impressive concept. The product is really well made and the idea of making the shoes "on demand" is a great way to start making fashion in a more thoughtful way. Delighted with the brand and the quality of my boots.

9 May 2022
Unprompted review
Rated 1 out of 5 stars

Very likely a scam

Very likely a scam. I ordered shoes, did not get anything, wrote customer support but did not get a reply. Thankfully I have paid via PayPal so they refunded me the entire amount.

24 April 2022
Unprompted review
Rated 1 out of 5 stars

Complete disappointment

Wanted to give them the benefit of the doubt but ordered 2 months ago. Same story as the rest. Initially got emails they were being made and that it might take up to 6 weeks then nothing. Contracted them on website and Instagram and no response.

When I contacted PayPal to get my money back they said that there’s been a lot of complaints from people about this company and it’s good I contacted in the time that I did as there’s an expiry of how long they will let you get a refund. Should have my money back in 10 days.

22 April 2022

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