Community Home Solutions Reviews 

97
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent service from Community Homes Solutions from start to finish. The communication was fantastic, and everyone was friendly, professional and helpful throughout. Everything was explained clearly... See more

Rated 5 out of 5 stars

Wow what a great experience with this group everyone worked as team from start to finish. Great condition with me told me everything I needed to know and when it was happening. Very quick and clean a... See more

Rated 5 out of 5 stars

We recently had a major heating improvement to our older stone built property with the work being carried out by Community Home Solutions. The complete system was designed and installed by this com... See more

Company replied

Rated 5 out of 5 stars

The staff were punctual, very polite and considerate, and always explained fully what they were doing and why. The whole team worked exceptionally hard and were both efficient and productive. Our... See more

Company details

  1. Energy Equipment and Solutions

Written by the company

Community Home Solutions is a Managing Agent for Grant-Funded Domestic Retrofit Schemes. We utilise private and public sector funding to deliver retrofit solutions into communities across the UK to improve the energy efficiency of homes, reducing cost to householders whilst maintaining a first-class service. Our team are experienced in managing all aspects of domestic retrofit programmes through Lead Generation, Eligibility Verification, PAS2035 compliance, installation and reporting. At Community Home Solutions we put our customers and clients first and pride ourselves on being reliable, honest and committed to delivering quality services.


Contact info

4.9

Excellent

TrustScore 5 out of 5

97 reviews

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4.9

All reviews

(97)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Too good to be true? Absolutely NOT!!

Most of the time we are told, "if it's too good to be true, it's probably a con".

So after going on the local councils website to make sure the letter we received was real, (it was) AND going through Trust pilot to look at the reviews, we sent off an application. Spoke to a lovely lady named Olivia who talked us through the process and we sent off the supporting required documents to be told that we did qualify for a grant based on a health condition. We didn't believe it. Refused to believe it until contractors turned up on the first planned day and they were on time, in fact, a few minutes early **faints**

The service from start to finish has been AMAZING. I still don't think that Rob and I are feeling like this is real and everything has been completed lol. We are still pinching ourselves.

Every person who has been to our home have been a joy to have here, especially Dan and his team from Pinewood Energy Services

Communication throughout the whole experience has been excellent by the CHS team and the contractors while they were present. Professional, friendly, respectful and trustworthy.

Work started 6th October and finished yesterday. Ventilation through the house, new heating system including air source heat pump and solar panels, and loft insulation.

Just waiting for all the inspections now to take place but it's a top quality job that we are SO pleased with that I could cry with happiness.

I cannot recommend highly enough and will tell anyone who listens 😁

6 October 2025
Unprompted review
Rated 5 out of 5 stars

-Great communication from start to…

-Great communication from start to finish
-They engage Truly Professional Companies to carry out work required
-They visit the site during work in progress checking that the customer is happy and addressing any issues
A lovely friendly bunch of people all round.
-Fully inspect works carried out to high standards
I wholehearted recommend this company to anyone having work done inside or outside their homes. I am a very satisfied customer indeed!

7 July 2025
Unprompted review
Community Home Solutions logo

Reply from Community Home Solutions

Hello Margaret,

Thank you so much for this lovely review and recommendation! We are very pleased to hear that you found our team professional and friendly! We hope you start seeing the great benefits from your new measures very soon.

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

Very good service and very efficient

Very good service and very efficient, the guys that came and did it were very friendly efficient started early and finished late did a lot of work each day and were all brilliant all pleased and happy thank you

28 July 2025
Unprompted review
Community Home Solutions logo

Reply from Community Home Solutions

Hello Rasik,

Thank you so much for this great review! We are very pleased to hear that you found our team friendly, efficient and hard-working! We hope you start seeing the great benefits from your new measures very soon.

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

Very happy with Community Home Solutions

The Community Home Solutions team were very efficient, hard-working and polite. We were very satisfied with their work and would recommend them. They were very easy to contact and happy to answer any questions we had before, during and after the installation.

1 June 2025
Unprompted review
Community Home Solutions logo

Reply from Community Home Solutions

Hello Janet,

Thank you so much for this amazing review. We are very pleased to hear that you found our team efficient, hard-working, polite and that they answered any questions you had! We hope you start seeing the great benefits from your new measures very soon!

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

I have been pleasantly surprised by the…

I have been pleasantly surprised by the speed and efficiency of this service. The process of having central heating fitted has been thoroughly and well explained from start to Finnish.
The workmen were all polite and friendly and conducted the work to a good standard.
I would recommend this service to anybody based on my own experience.

7 July 2025
Unprompted review
Community Home Solutions logo

Reply from Community Home Solutions

Hello Susan,

Thank you so much for this amazing review and recommendation! We are very pleased to hear that you are happy with the speed and efficiency of your installations!

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

Top class experience

An exemplar of its type. Professional, friendly and efficient project management. The co-ordination of the various teams of trades was carried out flawlessly, everything communicated well in advance, and no issue ignored no matter how small. All trades respectful of the property and all were hard working and diligent. From initial inquiries to final fixes, I cannot praise this company enough. Highly recommended and thank you

14 July 2025
Unprompted review
Community Home Solutions logo

Reply from Community Home Solutions

Hello Neil,

Thank you so much for this amazing review! We are very pleased to hear that you had such a great experience with our team, and that everyone was respectful and sorted out any issues immediately!

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

Fantastic service Community Home Solutions

Where to start, that’s easy the team at Community Home Solutions are so professional from day one to final installation day.
The help to get the gov grant from them was made easily.
The first day of installation to the last the office kept in touch and the team of fitters are great lads.
Nothing was an issue and they looked after my mum while the works went ahead with a laugh along the way.
For a company to go out and help the old is fantastic.
Yes you can’t do a full house install without a mess, but for the fitters, to tidy up per day made it easy to cope with as mum said.
The whole start to finish was fantastic and I would recommend the team without fail.
Thank you for what you have done for my mum.
Thank you on behalf of my mum & myself

7 July 2025
Unprompted review
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Reply from Community Home Solutions

Hello Martin,

Thank you so much for this amazing review! We are very pleased to hear that you had such a great experience with our team, and we are proud to hear that your mother felt safe and cared for!

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

Thanks CHS

Communication was great from the initial contact from admin team, to the surveyors and installers. Very smooth process and extremely pleased with the results.

Thank you!

30 June 2025
Unprompted review
Community Home Solutions logo

Reply from Community Home Solutions

Hello Jackson,

Thank you so much for this amazing review! We are very pleased to hear that our communication was great and that you are pleased with the whole process. We hope you continue to see the great benefits from your measures very soon!

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

Great experience

Fantastic company explained everything that was being done. Workmen were polite helpful and cleaned up to a very high standard, would 100% recommend Community Homes.

12 June 2025
Unprompted review
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Reply from Community Home Solutions

Hello Carol,

Thank you so much for this lovely review & recommendation! We are very pleased to hear that everyone was helpful, polite and explained everything in detail. We hope you see the great benefits from your measures very soon!

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

A job well done

We recently had a major heating improvement to our older stone built property with the work being carried out by Community Home Solutions.
The complete system was designed and installed by this company, internal wall insulation, solar panels, heat pump, battery pack etc.
Most impressively the bulk of the work was carried out within six days by a friendly hard working team.
Top marks for a job well done.

19 May 2025
Unprompted review
Community Home Solutions logo

Reply from Community Home Solutions

Hello John,

Thank you so much for this great review! We are very pleased to hear that everyone was hard-working and professional! We hope you are already seeing the benefits from your measures.

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

We're professional and efficient in…

We're professional and efficient in everything they did. The care Dan gave us was first class.

21 June 2025
Unprompted review
Community Home Solutions logo

Reply from Community Home Solutions

Hello Glenn,

Thank you so much for this great review! We are very pleased to hear that everyone was professional, efficient, and that you are happy with your new measures!

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

Professional from start to finish

This company had excellent communication and timing.
The finish of the work is to a very high standard. Overall friendly and professional. I would highly recommend.

5 June 2025
Unprompted review
Community Home Solutions logo

Reply from Community Home Solutions

Hello Remelo,

Thank you so much for this amazing review! We are very pleased to hear that everyone was friendly, professional and that the work was to a very high standard!

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

Great job start to finish

That where great from start to finish great work and the work men where very friendly and polite has made a huge difference to are electric thank you community home solutions

14 April 2025
Unprompted review
Community Home Solutions logo

Reply from Community Home Solutions

Hello Matthew,

Thank you so much for this great review! We are very pleased to hear that you are already seeing a huge difference!

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

Excellent service - would recommend

From start to finish the service we received from Community Home Solutions was excellent. Communication throughout, exceeding our expectations in many ways. For example extra top up to insulation which we were not expecting. All the trades people were superb. Respectful, friendly, accommodating. Nothing was too much trouble. A huge thank you to all the team

29 May 2025
Community Home Solutions logo

Reply from Community Home Solutions

Hello Chris,

Thank you so much for this incredible review. We are very pleased to hear how respectful and professional our team were! We hope you are already seeing see the great benefits from your measures!

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

Very Professional!

I can’t recommend them enough, I’ve just had an Eco Grant submitted, approved and work completed in seven weeks, unbelievable. Excellent planning and very professional in every aspect. all the team communicated perfectly and were so polite and helpful, they also use excellent contractors, GES Mechanical and Electrical (Doncaster), and Green and Cosy Homes (Nottingham). all very professional, caring in their work, and honestly wished my employer used them.
Many thanks to everyone!

22 May 2025
Unprompted review
Community Home Solutions logo

Reply from Community Home Solutions

Hello John,

Thank you so much for this great review. We are very pleased to hear how prepared and professional our team were! We hope you see the great benefits from your measures, very soon!

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

Community Home Solutions did my moms…

Community Home Solutions did my moms solar panel with battery back up interior insulation and air pump heat system 5 star company excellent trades nmen nothing was too much trouble informed every step of the way

23 March 2025
Unprompted review
Community Home Solutions logo

Reply from Community Home Solutions

Hello Natalie,

Thank you so much for this lovely review! We're very pleased to hear how happy you and your mother are with your measures and how excellent our team were! We hope you are already seeing the great benefits from your home upgrades!

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

I fully recommend Community Home…

I fully recommend Community Home Solutions. They executed my boiler, solar panel, loft insulation and mechanical ventilation installation with professionalism, efficiency, courteously and with excellent programming skills. Each of the teams that attended, are friendly and respectful to my home environment. A date was set on all four occasions and not once did they let us down. All installations were executed in 1 or 2 day operations. A WhatsApp group was set up for information and contact, dates were set for agreed attendance, communication was excellent and the speed at which the lead times, to execution of work was breath taking. I am now producing savings from my solar panels, condenser boiler and airflow in my house has improved immensely. I have no longer got tanks or piping in my loft and gained a cupboard from where the cylinder use to be and a modern energy efficient heating system. I have to thank Joel and his colleagues at Community Home Solutions for their hard work and planning in the execution and planning of all works. To add to it, for assurance, the work is viewed and accessed before hand and independently inspected and photographed through every installation. Followed up by accreditation, certificates, warranty and user instructions. All with a energy efficiency grant.
I can’t believe what I now have, all with the support of South Staffordshire County Council, Community Home Solutions and a Energy Efficiency Grant.

28 April 2025
Unprompted review
Community Home Solutions logo

Reply from Community Home Solutions

Hello John,

Thank you so much for taking the time to leave this incredible review! We're very pleased to hear how happy you are with your measures and how amazing our team were. We hope you are already seeing the benefits from your measures!

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

Just had boiler fitted by community…

Just had boiler fitted by community home solutions. The staff were excellent. Very polite and helpful. All communication with this company has been very clear and everything was delt with very swiftly. Would definitely recommend and would use again.

14 April 2025
Unprompted review
Community Home Solutions logo

Reply from Community Home Solutions

Hello Chris,

Thank you so much for this great review! We are pleased to hear that you found everyone helpful and professional. We hope you are already seeing the benefits of your installs!

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

From the application to end of works process to the end…

From the application process to the end of works. Solar panels, wall insulation, plastering, and heat pump. Everything went smoothly and to time scale. Work was completed to a very high standard. To all the lads that worked on the project a big thank you. And to all from the office communication was fantastic 😊 when the lads left house was always cleaned where possible.
Fantastic job done ✅

23 April 2025
Unprompted review
Community Home Solutions logo

Reply from Community Home Solutions

Hello Jill,

Thank you so much for the lovely review! We are pleased to hear that you found the process fast, high standard and that everyone you met were professional! We hope you see the benefits within your home, very soon!

All the best,
The CHS Team 😊

Rated 5 out of 5 stars

Very professional service would…

Very professional service would recommend them to any one left the house clean and tidy

24 April 2025
Unprompted review
Community Home Solutions logo

Reply from Community Home Solutions

Hello Alan,

Thank you so much for this review! We are thrilled to hear that everyone you met was professional and everything was left clean and tidy!

All the best,
The CHS Team 😊🏠

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