Excellent service from Community Homes Solutions from start to finish. The communication was fantastic, and everyone was friendly, professional and helpful throughout. Everything was explained clearly... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wow what a great experience with this group everyone worked as team from start to finish. Great condition with me told me everything I needed to know and when it was happening. Very quick and clean a... See more
We recently had a major heating improvement to our older stone built property with the work being carried out by Community Home Solutions. The complete system was designed and installed by this com... See more
Company replied
The staff were punctual, very polite and considerate, and always explained fully what they were doing and why. The whole team worked exceptionally hard and were both efficient and productive. Our... See more
Company details
Written by the company
Community Home Solutions is a Managing Agent for Grant-Funded Domestic Retrofit Schemes. We utilise private and public sector funding to deliver retrofit solutions into communities across the UK to improve the energy efficiency of homes, reducing cost to householders whilst maintaining a first-class service. Our team are experienced in managing all aspects of domestic retrofit programmes through Lead Generation, Eligibility Verification, PAS2035 compliance, installation and reporting. At Community Home Solutions we put our customers and clients first and pride ourselves on being reliable, honest and committed to delivering quality services.
Contact info
Oaktree House, 2 Phoenix Place, NG8 6BA, Nottingham, United Kingdom
- 01157181822
- info@communityhomesolutions.co.uk
- communityhomesolutions.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Too good to be true? Absolutely NOT!!
Most of the time we are told, "if it's too good to be true, it's probably a con".
So after going on the local councils website to make sure the letter we received was real, (it was) AND going through Trust pilot to look at the reviews, we sent off an application. Spoke to a lovely lady named Olivia who talked us through the process and we sent off the supporting required documents to be told that we did qualify for a grant based on a health condition. We didn't believe it. Refused to believe it until contractors turned up on the first planned day and they were on time, in fact, a few minutes early **faints**
The service from start to finish has been AMAZING. I still don't think that Rob and I are feeling like this is real and everything has been completed lol. We are still pinching ourselves.
Every person who has been to our home have been a joy to have here, especially Dan and his team from Pinewood Energy Services
Communication throughout the whole experience has been excellent by the CHS team and the contractors while they were present. Professional, friendly, respectful and trustworthy.
Work started 6th October and finished yesterday. Ventilation through the house, new heating system including air source heat pump and solar panels, and loft insulation.
Just waiting for all the inspections now to take place but it's a top quality job that we are SO pleased with that I could cry with happiness.
I cannot recommend highly enough and will tell anyone who listens 😁
-Great communication from start to…
-Great communication from start to finish
-They engage Truly Professional Companies to carry out work required
-They visit the site during work in progress checking that the customer is happy and addressing any issues
A lovely friendly bunch of people all round.
-Fully inspect works carried out to high standards
I wholehearted recommend this company to anyone having work done inside or outside their homes. I am a very satisfied customer indeed!

Reply from Community Home Solutions
Very good service and very efficient
Very good service and very efficient, the guys that came and did it were very friendly efficient started early and finished late did a lot of work each day and were all brilliant all pleased and happy thank you

Reply from Community Home Solutions
Very happy with Community Home Solutions
The Community Home Solutions team were very efficient, hard-working and polite. We were very satisfied with their work and would recommend them. They were very easy to contact and happy to answer any questions we had before, during and after the installation.

Reply from Community Home Solutions
I have been pleasantly surprised by the…
I have been pleasantly surprised by the speed and efficiency of this service. The process of having central heating fitted has been thoroughly and well explained from start to Finnish.
The workmen were all polite and friendly and conducted the work to a good standard.
I would recommend this service to anybody based on my own experience.

Reply from Community Home Solutions
Top class experience
An exemplar of its type. Professional, friendly and efficient project management. The co-ordination of the various teams of trades was carried out flawlessly, everything communicated well in advance, and no issue ignored no matter how small. All trades respectful of the property and all were hard working and diligent. From initial inquiries to final fixes, I cannot praise this company enough. Highly recommended and thank you

Reply from Community Home Solutions
Fantastic service Community Home Solutions
Where to start, that’s easy the team at Community Home Solutions are so professional from day one to final installation day.
The help to get the gov grant from them was made easily.
The first day of installation to the last the office kept in touch and the team of fitters are great lads.
Nothing was an issue and they looked after my mum while the works went ahead with a laugh along the way.
For a company to go out and help the old is fantastic.
Yes you can’t do a full house install without a mess, but for the fitters, to tidy up per day made it easy to cope with as mum said.
The whole start to finish was fantastic and I would recommend the team without fail.
Thank you for what you have done for my mum.
Thank you on behalf of my mum & myself

Reply from Community Home Solutions
Thanks CHS
Communication was great from the initial contact from admin team, to the surveyors and installers. Very smooth process and extremely pleased with the results.
Thank you!

Reply from Community Home Solutions
Great experience
Fantastic company explained everything that was being done. Workmen were polite helpful and cleaned up to a very high standard, would 100% recommend Community Homes.

Reply from Community Home Solutions
A job well done
We recently had a major heating improvement to our older stone built property with the work being carried out by Community Home Solutions.
The complete system was designed and installed by this company, internal wall insulation, solar panels, heat pump, battery pack etc.
Most impressively the bulk of the work was carried out within six days by a friendly hard working team.
Top marks for a job well done.

Reply from Community Home Solutions
We're professional and efficient in…
We're professional and efficient in everything they did. The care Dan gave us was first class.

Reply from Community Home Solutions
Professional from start to finish
This company had excellent communication and timing.
The finish of the work is to a very high standard. Overall friendly and professional. I would highly recommend.

Reply from Community Home Solutions
Great job start to finish
That where great from start to finish great work and the work men where very friendly and polite has made a huge difference to are electric thank you community home solutions

Reply from Community Home Solutions
Excellent service - would recommend
From start to finish the service we received from Community Home Solutions was excellent. Communication throughout, exceeding our expectations in many ways. For example extra top up to insulation which we were not expecting. All the trades people were superb. Respectful, friendly, accommodating. Nothing was too much trouble. A huge thank you to all the team

Reply from Community Home Solutions
Very Professional!
I can’t recommend them enough, I’ve just had an Eco Grant submitted, approved and work completed in seven weeks, unbelievable. Excellent planning and very professional in every aspect. all the team communicated perfectly and were so polite and helpful, they also use excellent contractors, GES Mechanical and Electrical (Doncaster), and Green and Cosy Homes (Nottingham). all very professional, caring in their work, and honestly wished my employer used them.
Many thanks to everyone!

Reply from Community Home Solutions
Community Home Solutions did my moms…
Community Home Solutions did my moms solar panel with battery back up interior insulation and air pump heat system 5 star company excellent trades nmen nothing was too much trouble informed every step of the way

Reply from Community Home Solutions
I fully recommend Community Home…
I fully recommend Community Home Solutions. They executed my boiler, solar panel, loft insulation and mechanical ventilation installation with professionalism, efficiency, courteously and with excellent programming skills. Each of the teams that attended, are friendly and respectful to my home environment. A date was set on all four occasions and not once did they let us down. All installations were executed in 1 or 2 day operations. A WhatsApp group was set up for information and contact, dates were set for agreed attendance, communication was excellent and the speed at which the lead times, to execution of work was breath taking. I am now producing savings from my solar panels, condenser boiler and airflow in my house has improved immensely. I have no longer got tanks or piping in my loft and gained a cupboard from where the cylinder use to be and a modern energy efficient heating system. I have to thank Joel and his colleagues at Community Home Solutions for their hard work and planning in the execution and planning of all works. To add to it, for assurance, the work is viewed and accessed before hand and independently inspected and photographed through every installation. Followed up by accreditation, certificates, warranty and user instructions. All with a energy efficiency grant.
I can’t believe what I now have, all with the support of South Staffordshire County Council, Community Home Solutions and a Energy Efficiency Grant.

Reply from Community Home Solutions
Just had boiler fitted by community…
Just had boiler fitted by community home solutions. The staff were excellent. Very polite and helpful. All communication with this company has been very clear and everything was delt with very swiftly. Would definitely recommend and would use again.

Reply from Community Home Solutions
From the application to end of works process to the end…
From the application process to the end of works. Solar panels, wall insulation, plastering, and heat pump. Everything went smoothly and to time scale. Work was completed to a very high standard. To all the lads that worked on the project a big thank you. And to all from the office communication was fantastic 😊 when the lads left house was always cleaned where possible.
Fantastic job done ✅

Reply from Community Home Solutions
Very professional service would…
Very professional service would recommend them to any one left the house clean and tidy

Reply from Community Home Solutions
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







