CommercialInsurance Reviews 

282
•
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The worst customer service in the history or customer service. I get a cancellation notice from the Underwriter for lack of payment. This 4 mos after I paid Tivly my annual policy in one payment. I ca... See more

Rated 1 out of 5 stars

Was transferred to three separate tiers of people, each of whom insisted on confirming: my contact information in full, the reason why I was looking for insurance, the type of insurance I was requesti... See more

Company replied

Rated 1 out of 5 stars

Wasted almost 2 hours getting bounced around to different "pre-qualified carriers" which is total BS. Each time I had to go through the entire info process only to be told we don't do coverage for tha... See more

Rated 1 out of 5 stars

Obviously a scam. One person collects all this data, then transfers me to another person who asks me the exact same things, then said I need to be transferred to yet another person...who is in a meet... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Affordable commercial insurance including general liability, workers compensation and auto. Offers same day coverage including general liability insurance.


Contact info

1.2

Bad

TrustScore 1 out of 5

282 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(282)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

All you did was pass along my info to…

All you did was pass along my info to some clueless agents.

11 December 2019
Unprompted review
CommercialInsurance logo

Reply from CommercialInsurance

Hi Eli,

We are very sorry our partner provided a poor experience for you. We have a large and valuable network of partners that can assist with your search on commercial auto and general liability. If you prefer, you can call us back and we can transfer you to another partner. Just call us at 1-877-907-5267, one of our representatives would be happy to assist you.

Best,
CommercialInsurance.net

Rated 1 out of 5 stars

do not have no one else call me

11 December 2019
Unprompted review
CommercialInsurance logo

Reply from CommercialInsurance

Hi Aaron,

We will be sure to communicate this to the agent.

Thank you for reaching out!
ComercialInsurance.NET

Rated 1 out of 5 stars

Very sorry service

Very sorry service, no one followed thru. Do not use this service it is a waste of time

11 December 2019
Unprompted review
CommercialInsurance logo

Reply from CommercialInsurance

Hi Roy,

We are very sorry you did not have a good experience with our partnering service and wish you the best in your search.

Best,
CommercialInsurance.NET

Rated 1 out of 5 stars

Didn’t help my situation at all.

11 December 2019
Unprompted review
CommercialInsurance logo

Reply from CommercialInsurance

Hi JIm,

We are very sorry our partner was not able to help with your quote/policy. If you prefer, you can call us back and we can transfer you to another partner. Just call us at 1-877-907-5267, one of our representatives would be happy to assist you.

Best,
CommercialInsurance.net

Rated 1 out of 5 stars

Raising rates after acquiring a book of…

Raising rates after acquiring a book of business is not acceptable business practice to me!!!

11 December 2019
Unprompted review
CommercialInsurance logo

Reply from CommercialInsurance

Hi David,

We are very sorry this was your experience with our partner and we will be sure the share this feed back with them. Thank you!

Best,
CommercialInsurance.net

Rated 5 out of 5 stars

Fast service

Fast service, great quotes. Awesome experience. Made my day much easier

10 December 2019
Unprompted review
Rated 1 out of 5 stars

After waiting almost one half hour on…

After waiting almost one half hour on the first person I was then directed to another person who took twenty minutes to inform me that they did not have any insurance carriers interested in taking my business .
Thank you but no thank you your firm just wasted my time....

10 December 2019
Unprompted review
CommercialInsurance logo

Reply from CommercialInsurance

Hi Bernie,

We are very sorry that this was your experience with our service and appreciate you sharing your feedback. We strive to improve our workflow and process to ensure we can provide a good service for all industries or or business types.

Thank you for sharing!
CommercialInsurance.NET

Rated 1 out of 5 stars

No calls no follow up!

10 December 2019
Unprompted review
CommercialInsurance logo

Reply from CommercialInsurance

Hi William,

We are very sorry our partner has yet to call back with your quote/policy. If you prefer, you can call us back and we can transfer you to another partner. Just call us at 1-877-907-5267, one of our representatives would be happy to assist you.

Best,
CommercialInsurance.net

Rated 1 out of 5 stars

Now leave me alone

10 December 2019
Unprompted review
CommercialInsurance logo

Reply from CommercialInsurance

Hi Frank,

We will be sure to share this with our partner. Thank you for sharing.

Best,
CommercialInsurance.NET

Rated 1 out of 5 stars

I still have not received an insurance…

I still have not received an insurance quote.

10 December 2019
Unprompted review
CommercialInsurance logo

Reply from CommercialInsurance

Hi Debra,

We are very sorry our partner has yet to call back with your quote/policy. If you prefer, you can call us back and we can transfer you to another partner. Just call us at 1-877-907-5267, one of our representatives would be happy to assist you.

Best,
CommercialInsurance.net

Rated 1 out of 5 stars

Never got back to me

10 December 2019
Unprompted review
CommercialInsurance logo

Reply from CommercialInsurance

Hi Maciej,

We are very sorry our partner has yet to call back with your quote/policy. If you prefer, you can call us back and we can transfer you to another partner. Just call us at 1-877-907-5267, one of our representatives would be happy to assist you.

Best,
CommercialInsurance.net

Rated 2 out of 5 stars

The process takes too long

The process takes too long. Several different people call and ask the same questions over and over. I went with a local agent in the end, because of those reasons.

10 December 2019
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful. I was able to get the policy I wanted at a fair rate without having to jump through too many hoops. Kelsey was a great help to me. Thank you!

9 December 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look