Very pleased with my purchase from Comfybedss. The bed is fantastic quality, sturdy, comfortable and finished really nicely. You can tell care has gone into making it, and it looks great in the bedro... See more
Company replied
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Review summary
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Easy to order the bed base on line. Great choice of colours and drawer options to select from. Delivery was on the specified day and within the allotted time window. The driver called 30 minutes be... See more
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I am very pleased with our bed and headboard. I love the colour which certainly makes a difference in our bedroom. Only one negative comment which doesn't warrant taking away a 'star' is that messag... See more
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You rescheduled the delivery after you had given me a day I could not do. The men went beyond by removing packaging because I am nearly 90. The bed itself is lovely. Good colour. Very well made. Exc... See more
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Company details
About Comfybedss
Written by the company
Comfybedss is a UK bed, mattress and furniture retailer focused on making better sleep and stylish homes more affordable. From ottoman beds, divan bases and mattresses to kids beds, upholstered bed frames, headboards and home furniture, we offer practical products designed for real homes, real budgets and everyday comfort.
Our mission is to make finding the right bed simple. Whether you need clever storage, a supportive mattress, a safe kids bed, a statement upholstered bed frame or furniture to complete your space, our range brings together comfort, practicality and modern design.
With a growing collection of bedroom furniture, flexible payment options and a focus on value, Comfybedss helps customers create a home that feels comfortable, organised and beautifully put together.
Our Promise to You
Written by the company
- We're Committed to Our Customers
- At Comfybedss, our customers are at the heart of everything we do. We promise to deliver quality products, reliable service, and a seamless shopping experience every time. Your trust means everything to us, which is why we’re committed to being transparent, responsive, and going above and beyond to ensure your satisfaction. Thank you for choosing us, we’re here to make your experience the best it can be.
Free Fabric Samples
Order up-to 8 Free Fabrics
Not sure which fabric or colour is right for your bedroom? Order up to 8 free fabric samples from Comfybedss and see the quality before placing your order.
Contact info
Units 1 & 2 Central Workshops, WF13 2LZ, Dewsbury , United Kingdom
- 0333 533 0300
- info@comfybedss.co.uk
- comfybedss.co.uk
FLASH SALE ⚡️
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I had a really positive experience with…
I had a really positive experience with Comfybedss from start to finish. I initially called their sales team before placing my order, and they were incredibly helpful over the phone. They took the time to walk me through the different options, explained the differences clearly, and made sure I chose the right combination for my needs. It didnt feel rushed at all, which gave me confidence in my purchase.
Ordering was straightforward, and the tracking updates were very good. I was kept informed throughout the process, which made a big difference as you always know where you stand with delivery.
Speaking of delivery, this was handled really well. D4u the delivery team were polite, professional, and respectful of my home. They brought everything into the room as requested and made sure everything was in place before leaving.
As for the product itself, Im very pleased with the quality. The bed feels sturdy, well made, and looks exactly as described. The mattress is comfortable and supportive, and overall it feels like great value for money.
All in all, a smooth experience with great customer service, reliable delivery, and quality products. I would definitely recommend Comfybedss and would use them again in the future.
13 March 2026
Reply from Comfybedss
Thanks so much for your detailed feedback, we really appreciate you taking the time to share your experience.
We’re so pleased to hear our sales team could help you find the right combination and make the process feel straightforward and stress free. Keeping customers informed throughout delivery is something we work hard on, so it’s great to know the tracking updates and delivery service made a positive difference.
We’ll also pass your kind comments over to the D4u delivery team. It’s great to hear they looked after your home and made sure everything was placed exactly where you needed it.
Most importantly, we’re delighted you’re happy with the quality and comfort of your new bed and mattress. Thank you again for your recommendation and support, we hope you enjoy many comfortable nights ahead 😊
Regards
Comfybedss Customer Support
Do not recommend
How could you improve? Send the correct part and dont dispute the fact email after email photo after photo even 2 videos, dont take your customers for morons who know 3 left top right corners AND only one right is never going to fit together properly its simple maths, not only will i not recommend i will actively discourage people from dealing with your company 1/5. Such a shame when it could have easily been rectified. I was eventually sent a return form, only to be told it would be £50 to return and £75 to deliver correct part(or the other way round) - fir the company’s error! absolutely shocking service either way and certainly would NOT recommend!
30 April 2026
Unprompted review
Reply from Comfybedss
We’re very sorry to hear about your experience and the frustration caused.
As part of our process, we do ask for evidence such as photos or videos so we can properly assess the issue before directing customers to complete the exchange/return form. The charges mentioned apply only where a customer is returning an item without any fault or issue.
If the problem is due to an error on our side, we can confirm that you will not be charged for this.
After checking our system, we are unable to see any completed form relating to this scenario.
Please complete the form so we can move this forward, and also get in touch with us directly via email at [info@comfybedss.co.uk so we can review your case as a priority and resolve this for you.
Regards
Comfybedss Customer Support.
Everything arrived on time and in good…
Everything arrived on time and in good condition and was as advertised.
1 May 2026
Unprompted review
Reply from Comfybedss
Thanks for your feedback, we’re really glad everything arrived on time and just as expected. Enjoy your new bed 😊
Regards
Comfybedss Customer Support
Great value for money my son loves it…
Great value for money my son loves it and it fitted as they said
1 May 2026
Unprompted review
Reply from Comfybedss
Thanks for your kind words, we’re really glad it was a great fit and that your son loves it. Enjoy 😊
Regards
Comfybedss Customer Support
I purchased 12 beds from Comfybedss for…
I purchased 12 beds from Comfybedss for my Airbnb, and I couldn’t be happier with the experience. From the start, I spoke with Harry, who was incredibly helpful and took the time to guide me through the best options for my needs.
I had contacted a handful of other companies beforehand, but Comfybedss was the only one that genuinely gave me the time of day and offered proper advice rather than just trying to sell. Harry’s knowledge and patience made the whole process straightforward and stress free.
The beds themselves are great quality, exactly what I was looking for, and perfect for guest use. Overall, a brilliant service from start to finish and I’d highly recommend Comfybedss to anyone, especially if you’re furnishing multiple properties. Even better they’re a British company based in Yorkshire manufacturing British product my go to going forward !
13 March 2026
Reply from Comfybedss
Thanks for your kind words, we’re really glad it was a great fit and that your son loves it. Enjoy 😊
Regards
Comfybedss Customer Support
The bed is perfect. Delivery team excellent.
The ordering was not so easy as the online system stalled, but the phone assistant took our details and order and emailed it to us. This worked perfectly. The bed is great the Mattress is Firm as requested and the delivery team was excellent.
24 April 2026
Unprompted review
Reply from Comfybedss
Thanks for your feedback, we’re sorry the online ordering wasn’t smooth but glad our team could get everything sorted for you quickly. Great to hear you’re happy with the bed, the firmness of the mattress and the delivery service 😊
Regards
Comfybedss Customer Support
Very happy with our orders
Very happy with our orders, I’ve had 3 beds and mattress’s and they are lovely and very good price too
25 April 2026
Unprompted review
Reply from Comfybedss
Thank you for your continued support!
We’re delighted to hear you’ve ordered multiple beds and mattresses from us and that you’re happy with both the quality and pricing. It really means a lot to us.
We truly appreciate your loyalty and hope to serve you again in the future.
Regards
Comfybedss Customer Support.
Fast efficient delivery service 5 stars
13 March 2026
Reply from Comfybedss
Thank you for your feedback!
We’re really pleased to hear you found the delivery fast and efficient.
We appreciate your support and hope to serve you again in the future.
Regards
Comfybedss Customer Support.
Lovely product
Lovely product, fast delivery received in 3 days from ordering which I was shocked. Drivers on time and helpful 10/10
13 March 2026
Reply from Comfybedss
Thank you for your kind feedback!
We’re really pleased to hear you’re happy with the product and that the delivery exceeded your expectations. It’s great to know the drivers were on time and helpful too.
We truly appreciate your support.
Regards
Comfybedss Customer Support.
Good service
Good service, drivers polite and took the bed to the designated room took shoes off lovely and respectful chaps
13 March 2026
Reply from Comfybedss
Thank you for your kind feedback!
We’re really pleased to hear you were happy with the service and that our delivery team were polite and respectful. We’ll be sure to pass this on to them.
We appreciate your support and hope to serve you again in the future.
Regards
Comfybedss Customer Support.
Quick professional and polite
2 May 2026
Unprompted review
Reply from Comfybedss
Thank you for your feedback!
We’re pleased to hear you found our service quick, professional, and polite.
We appreciate your support and hope to serve you again in the future.
Regards
Comfybedss Customer Support.
Great service
2 May 2026
Unprompted review
Reply from Comfybedss
Thank you for your feedback!
We’re pleased to hear you were happy with the service.
We appreciate your support and hope to serve you again in the future.
Regards
Comfybedss Customer Support.
That shallow base is just what I was…
That shallow base is just what I was looking for , delivery took a long time and I can’t find the spot to put the bolts for hardboard ,
24 April 2026
Unprompted review
Reply from Comfybedss
Thank you for your feedback.
We’re really pleased to hear the shallow base was exactly what you were looking for. We do apologise that delivery took longer than expected and appreciate your patience.
With regards to the headboard assembly please contact our customer support team on info@comfybedss.co.uk or call 0333 533 0300 (Option 3) so they can assist you further with this.
Regards
Comfybedss Customer Support.
Delivery service shocking was given a…
Delivery service shocking was given a delivery time of 8:45-11:45 they turned up at 6am in the morning knocking on my door, waking me and my children couldn’t haven’t a conversation as they claimed they didn’t speak English.
30 April 2026
Unprompted review
Reply from Comfybedss
We’re sorry to hear about your experience.
Unfortunately, we have no record of your order under the name "SON". Please contact our customer support team at info@comfybedss.co.uk so we can investigate this with our delivery partner.
Regards
Comfybedss Customer Support.
Bed is lovely and delivery drivers very…
Bed is lovely and delivery drivers very helpful bringing the bed inside
30 April 2026
Unprompted review
Reply from Comfybedss
Thank you for your kind feedback!
We’re really pleased to hear you’re happy with your bed and that our delivery team were helpful bringing it inside.
We appreciate your support and hope you enjoy your new bed.
Regards
Comfybedss Customer Support.
The bed came as advertised and…
The bed came as advertised and delivered to the room. Easy set up. Communication with company and couriers was good thoughout.
30 April 2026
Unprompted review
Reply from Comfybedss
Thank you for your feedback!
We’re really pleased to hear everything arrived as expected and that the setup was straightforward.
We appreciate your support and hope to serve you again in the future.
Regards
Comfybedss Customer Support.
Great service
Great service, fast delivery. Nice selection of fabric choices too!
29 April 2026
Unprompted review
Reply from Comfybedss
Thank you for your kind feedback!
We’re really pleased to hear you were happy with the service, delivery, and fabric choices available. It’s great to know you found something that suited your needs.
We appreciate your support and hope to serve you again in the future.
Regards
Comfybedss Customer Support.
Delivery & quality of product great thx
1 April 2026
Reply from Comfybedss
Thank you for your feedback!
We’re really pleased to hear you’re happy with both the delivery and the quality of your product.
We appreciate your support.
Regards
Comfybedss Customer Support.
Great service
Great service - great installation - quick and speedy - very affordable and would defo recommend again
26 April 2026
Unprompted review
Reply from Comfybedss
Thank you for your kind words!
We’re really pleased to hear you were happy with the service.
We truly appreciate the recommendation and hope to serve you again in the future.
Regards
Comfybedss Customer Support.
No mattress labels
Whilst I had no issues with the delivery of my order, the mattress delivered was a disappointment. I ordered a zip and link mattress with medium firmness. I had a mattress with medium firmness before and the new one can only be described as firm, to say the least. The first few nights were very uncomfortable and I am now considering buying a memory foam top layer. It is astonishing that Comfybedss mattresses have no labels attached at all, with the exception of a label indicating fire resistance. You simply cannot tell whether the correct item has been delivered. Without any labels, how can you prove product authenticity or quality standards? I should have checked reviews before ordering as this issue has been raised before, it seems.
It was my first ever online order for a mattress and it will be my last.
24 April 2026
Unprompted review
Reply from Comfybedss
We’re sorry to hear about your experience.
Unfortunately, we’re unable to locate your order based on this review. Please contact our customer support team via email at info@comfybedss.co.uk so we can look into this for you.
Mattress comfort is very much a personal preference, and what feels medium to one person may feel firmer to another. We do offer a 30-night sleep trial to help ensure suitability - full terms can be found here: https://comfybedss.co.uk/pages/sleep-trial
Regards
Comfybedss Customer Support.
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