Comfizz of Kavendor Ltd Reviews 307

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality of the products, noting their comfort and effective support, especially for those with ostomies. Many appreciate the thoughtful design that helps them feel secure and confident. The service is frequently described as excellent, with prompt and helpful responses from the company, making it easy for customers to find suitable products and even navigate prescription options. Deliveries are consistently timely, adding to the positive experience. However, some people were dissatisfied with specific product designs, finding certain items like boxers to be ill-fitting or uncomfortable. Issues such as baggy legs, waistbands rolling down, or elastic not being robust enough were mentioned. A few customers also noted that while some products offer light support, they might not be sufficient for more significant needs like hernias, requiring a different type of garment.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers praise the outstanding quality of the... See more

Quality

Clients share positive opinions on quality, consistently praising the outstanding quality of the products.... See more

Service

Users describe positive interactions with service. Customers appreciate the efficient, prompt, and friendly... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The quality of the product is outstanding. Not only does it keep my difficult stoma bag in place with enough support that it doesn’t prevent it from working. I wear the pants every day and they give... See more

Rated 5 out of 5 stars

I am 10 days post colostomy surgery. As this was a planned surgery, I was able to to research what I may need post op. I came across Comfiz through an on-line forum where Ostomates shared their li... See more

Company replied

Rated 5 out of 5 stars

These garments are well made and fit perfectly.The waistband is very comfortable to wear even though it is fitting over my stoma.

Rated 5 out of 5 stars

Received my waist band last week, absolutely chuffed to bits with it, I've got a slight hernia with my stoma and it supports me very comfortably


Company details

  1. Medical Supply Store

Written by the company

Comfizz was founded in 1998 by Lorraine and Nozar who have lived experience of Ostomies & bowel surgery through family members. They created support wear solutions to provide comfort, discretion and confidence. With a wide range of styles and levels of support there is a garment to solve most challenges faced when living with a stoma. Don’t feel different… Feel confident in Comfizz We offer Light support wear for everyday stoma support Medium support for active ostomates Firm support for managing a hernia


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

307 reviews

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Replied to 25% of negative reviews

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Rated 5 out of 5 stars

At last a solution to stoma support

I had a ileostomy in February and have been looking ever since for a comfortable level 1 support for my stoma. Most stoma device supports, particularly those that are provided by the NHS, are aimed at those who have a colostomy rather than an ileostomy. My ileostomy is high up and the average supports, ruck up. become uncomfortable and provide poor support.
I tried the Comfizz Vest, Level 1 Support × 1, White / 2XL/3XL and immediately notice a huge difference. Firstly, the vest provided comfortable support for my stoma, I do not have a hernia, and had the advantage of looking and acting just like a normal underwear vest. I'm very pleased with the purchase I have now ordered a second one so that I can wear every day.
One advice I would give to purchase is is to order in a generous size at least one size bigger then normal clothing as they are a tight fit and in normal size I found constricting.

4 September 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

I was emailed as soon as the product I wanted was in stock and upon placing my order it was delivered promptly and efficiently. I love the firm support boxers as they support my hernia making me feel and look much better.

14 August 2023
Rated 5 out of 5 stars

The staff was very responsive to my…

The staff was very responsive to my question of how to save items that were out of stock and soon to be restocked and have them combined into one shipment to the States -- a significant savings in shipping fees. Not only did they offer advice, but they also set up the process for this to work. Clearly customer service is well and good at Comfizz.

15 August 2023
Rated 4 out of 5 stars

Dealing with Comfizz was a pleasure.

Dealing with Comfizz was a pleasure; they were helpful as could be for which I was extremely grateful.
The loss of the fifth star was due to my order taking a little longer than anticipated (we’ll leave it at that!) and also a small matter of colour run when the product was washed.
However thank you big time for your service.

13 August 2023
Rated 5 out of 5 stars

Great garment for men with stoma

Great garment for men with stoma. Really comfortable and does the job. Quick service and user friendly website. Deffinetly be using them again in the future. Thank you

2 September 2023
Unprompted review
Rated 5 out of 5 stars

The stoma waistband has made a…

The stoma waistband has made a fantastic difference to me and living with a stoma has improved massively. The service is also excellent.

17 July 2023
Comfizz of Kavendor Ltd logo

Reply from Comfizz of Kavendor Ltd

That's so good to hear. Thank you for the review, it really means a lot

Rated 5 out of 5 stars

The comfizz products are amazing

The comfizz products are amazing. I wear a band, either level one or two at all times. Well except for showering. It gives me the confidence to live normally. The stoma protectors are the best thing ever!! My young children have never intentionally hurt my stoma and can still jump and climb on their mum. Thank you

18 July 2023
Rated 5 out of 5 stars

Excellent Product; But......

The product while expensive, not covered by insurance in the US, works well. Delivery was prompt.

Comfizz should figure out a way to reinforce the hole for the valve. The hole rips wide open and is not repairable. While good for Comfizz's business; it results in throwing away a perfectly good sleeve.

19 July 2023
Rated 4 out of 5 stars

Back in stock…

The company contacted me when the product i required was back in stock. I placed the order and received the product within a few days.

12 July 2023
Comfizz of Kavendor Ltd logo

Reply from Comfizz of Kavendor Ltd

Thanks for your time in leaving us a much valued review

Rated 5 out of 5 stars

I appreciate your products immensely

I appreciate your products immensely. They are well made and wear well. I just wish the shipping were not so so expensive.

11 July 2023
Comfizz of Kavendor Ltd logo

Reply from Comfizz of Kavendor Ltd

Thanks Evelyn, so happy to hear you appreciate your Comfizz. We also wish the shipping were less expensive but sadly we can't control those prices, we only pass on the cost and don't profit on shipping, always keeping an eye on cheaper suppliers but do appreciate your feedback.

Rated 3 out of 5 stars

Stock levels poor ie no White in my…

Stock levels poor ie no White in my size high waisted . This is the second time in 3 months.

10 July 2023
Comfizz of Kavendor Ltd logo

Reply from Comfizz of Kavendor Ltd

Hi Mr Bradshaw
Stock levels have been a challenge with exceedingly high and growing demand for these products. Sorry you've had to wait so long. The good news is there's lots of stock on it's way. First delivery due 7th August. Best advice is the click the "EMAIL WHEN AVAILABLE" button, that way you'll get instant notification when stock lands.

Rated 5 out of 5 stars

Excellent product

Excellent product. Highly recommended

19 June 2023
Comfizz of Kavendor Ltd logo

Reply from Comfizz of Kavendor Ltd

Thanks Katarina, we are very happy to hear you love your Comfizz. If there's anything else we can do, just let us know. :-)

Rated 5 out of 5 stars

Great company

Great company to deal with Very knowledgable, go out of their way to assist you Great customer service

18 June 2023
Comfizz of Kavendor Ltd logo

Reply from Comfizz of Kavendor Ltd

Thanks so much Debbie, we do our best :-)

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