Comfitunderwear Reviews 200

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the quality of the products, often describing them as comfortable, soft, and well-fitting. Many people express satisfaction with their purchases, highlighting the overall positive experience and the desire to order again. The customer service is frequently mentioned for being helpful and responsive, especially when issues arise. However, some people were dissatisfied with the product sizing, noting inconsistencies between different items or finding the size chart inaccurate. A few other people also felt that the quality of some products was poor, describing them as cheap or lacking proper support. Additionally, some customers experienced issues with receiving incorrect models or finding customer service unhelpful in resolving these specific problems.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers express satisfaction with the comfort and... See more

Quality

Clients share positive opinions on quality, frequently praising the softness, comfort, and fit of the... See more

Delivery service

Consumers find delivery service to be ambiguous. While some reviewers praise the speed of delivery and smooth... See more

Order

Users describe ambiguous interactions with order. Some customers report issues with receiving incorrect... See more

Customer service

People report ambiguous experiences with customer service. Some customers praise the support, describing it... See more

Based on these reviews

Rated 4 out of 5 stars

Quick response on email. Great customservice when it comes to refunds. My purcase whas to small and I was given the choice of purchasing a new one without refunding my first buy.

Company replied

Rated 4 out of 5 stars

Aside from updates to the shipment process, it went very smoothly. This bra size was small for me, but it is gorgeous. I am keeping it for after pregnancy.

Company replied

Rated 4 out of 5 stars

I ordered a second set of L-size bras and It seems that these are tighter under breasts than before and make a bit compressive feeling. I am still happy since straps are wonderfully wide!

Company replied



Contact info

3.9

Great

TrustScore 4 out of 5

200 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Soft and gentle for my neck

I love this bra. It's so soft and smooth. And it's gentle for my neck and shoulders.
I have a whiplash injury in my neck and I am very sensitive for pressure over my neck and shoulders, but with these soft shoulder straps I don't get any increased pain.
I feel comfortable all day long and I don't even notice I have a bra on me.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Blew my mind!

Was not expecting a lot to be honest. But holy smokes, they blew my mind! They are comfortable beyond campare 🥰! Bought my mom and sister one each and they love it too! Got wrong size for me, but one simple mail and they are sending me a new for free. Super simple and great costumer service! 😊

27 December 2025
Unprompted review
Comfitunderwear logo

Reply from Comfitunderwear

Thank you for your review.
We are delighted that you are satisfied with your order! 😊
Kind regards,
The Comfit Team

Rated 5 out of 5 stars

no fuss

no fuss, just delivery

1 December 2025
Unprompted review
Comfitunderwear logo

Reply from Comfitunderwear

Thank you for your review.
We are very happy to hear that you are satisfied with your order! 😊
Best regards,
Team Comfit

Rated 1 out of 5 stars

This is a droppshipper with prices that are not worth the quality they offer

I ordered a bra according to their size chart but it turns out the size chart is an estimate of sizes and they choose a random size from a range and send it.

The bra I got was too big and I contacted them and they gave a code so I could get a new bra without having to return the original one which I thought was very kind.

On ordering the new one I specifically contacted them with the right size that they should send. Then they said that the cup size I ordered is not available (even though it is listed as an option when choosing sizes). I questioned this and they just stopped communicating.

I received the new bra today and it is too big (despite the fact that they had said to order a smaller size for that particular design which I did).

Also, the material used on both bras I received are not suitable for bras and have zero hold. It is more like panty material and could work for someone who wears a bra for the sake of it and not for the purpose they are intended. To hold up.

12 November 2025
Unprompted review
Comfitunderwear logo

Reply from Comfitunderwear

Thank you for your detailed feedback. We’re very sorry for the issues with sizing, communication, and material quality. This is not the experience we want for our customers. Your comments will be shared with our team to help improve our sizing accuracy, product materials, and responsiveness.

Rated 1 out of 5 stars

Frustrating Experience

Frustrating Experience – Wrong Models, Poor Quality, and Unhelpful Support

I ordered three bras from this brand and was disappointed on multiple levels. Two of the three were the wrong models—not what I ordered. One of them had a plasticky feel and the material didn’t match the product description or price point. It felt cheap and uncomfortable.

To make matters worse, customer service didn’t seem to understand the issue. Despite providing clear photos, they insisted I had simply chosen the wrong size, completely ignoring the fact that the model itself was incorrect. Their response felt dismissive and unhelpful, which only added to the frustration.

Overall, the quality and service didn’t live up to expectations. I won’t be ordering again.

5 October 2025
Unprompted review
Comfitunderwear logo

Reply from Comfitunderwear

Thank you for sharing your detailed feedback. We’re very sorry for the mix-up with your order and the frustration caused by our customer service response. This isn’t the experience we want for our customers. Your comments will be shared with our team to help improve both product accuracy and communication going forward.

Rated 4 out of 5 stars

Quick response on email

Quick response on email. Great customservice when it comes to refunds. My purcase whas to small and I was given the choice of purchasing a new one without refunding my first buy.

24 September 2025
Unprompted review
Comfitunderwear logo

Reply from Comfitunderwear

Thank you for your feedback! We’re glad you were happy with the quick replies and our customer service. We’ll also keep your note about the refund process in mind as we continue improving.

Rated 5 out of 5 stars

Great fit

Great fit, very comfortable, fast delivery, god price.

3 September 2025
Unprompted review
Comfitunderwear logo

Reply from Comfitunderwear

Thank you for your review.
We are very happy to hear that you are satisfied with your order! 😊
Best regards,
Team Comfit

Rated 4 out of 5 stars

Happy with the help I’ve got this far.

I’m happy with the help I’ve got this far. I ordered the wrong size and got help to change this, still waiting on the new one’s though! Hope they will arrive any day now! ☺️

8 August 2025
Unprompted review
Comfitunderwear logo

Reply from Comfitunderwear

Thanks so much for your kind words. We're glad we could help you with the size exchange, and we hope your new bras will be with you very soon. Fingers crossed they’ll be the perfect fit this time!

Rated 4 out of 5 stars

Everything is/was good

25 July 2025
Unprompted review
Comfitunderwear logo

Reply from Comfitunderwear

Thank you for your review.
We are very happy to hear that you are satisfied with your order! 😊
Best regards,
Team Comfit

Rated 3 out of 5 stars

Un even sizes

The white ones are super strechy and sits perfectly, very comfortable size M. I am So happy with them.feé So I order more colors, same size, and they are way smaller. I get super help from the support and 3 new in a bigger size L. And they are almost the same as M personal I would not consider about 0,5-1 cm more = 1 size bigger! The other colors (red,purple,black) are not near as stretchy. So hear I am now, with 6 bra's that I can't use.

24 July 2025
Unprompted review
Comfitunderwear logo

Reply from Comfitunderwear

Thank you for your feedback. We’re sorry for the sizing inconsistencies between colors and understand how frustrating that is. We’re glad our support helped with replacements and will share your comments to improve product consistency.

Rated 4 out of 5 stars

Aside from updates to the shipment…

Aside from updates to the shipment process, it went very smoothly. This bra size was small for me, but it is gorgeous. I am keeping it for after pregnancy.

22 July 2025
Unprompted review
Comfitunderwear logo

Reply from Comfitunderwear

Vielen Dank für Ihr freundliches Feedback! Wir freuen uns, dass insgesamt alles reibungslos geklappt hat und dass Ihnen der BH gefällt, auch wenn die Passform derzeit noch nicht perfekt ist. Wir wünschen Ihnen alles Gute während und nach Ihrer Schwangerschaft! 💛

Rated 4 out of 5 stars

Looks good

It fits good on my wife even she have heavy old breasts.

10 July 2025
Unprompted review
Comfitunderwear logo

Reply from Comfitunderwear

Thank you for your review.
We are very happy to hear that you are satisfied with your order! 😊
Best regards,
Team Comfit

Rated 5 out of 5 stars

This is a successful business!

I love the Alice bra I bought, it is very comfortable and soft.
I did have an issue with the Original, but support handled it like a queen and I could not be more satisfied! THIS is how you run a successful company!!

11 July 2025
Unprompted review
Comfitunderwear logo

Reply from Comfitunderwear

Thank you for your review.
We are very happy to hear that you are satisfied with your order! 😊
Best regards,
Team Comfit

Rated 4 out of 5 stars

Excellent help when I placed an order…

Excellent help when I placed an order and it was not my size. I had ordered S but needed M and received a new one free of charge from customer service!
Very good quality and very comfortable. Do not get stressed by the shipping time, it took about 10 days for the order to arrive.

27 June 2025
Unprompted review
Comfitunderwear logo

Reply from Comfitunderwear

Thank you for your review.
We are very happy to hear that you are satisfied with your order! 😊
Best regards,
Team Comfit

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