Comfelie Reviews 44

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Many customers are really happy with the comfort and support provided by the products, with some even calling them the most comfortable bras they've ever worn. People frequently praise the excellent customer service, highlighting helpful and accommodating interactions, especially when dealing with sizing issues or exchanges. The quality of the products is also often mentioned positively, with many appreciating their durability and how well they wash. However, some customers were dissatisfied with the return policy, describing it as laborious and difficult, with some experiencing difficulties with the return process. There were also instances where the sizing was inconsistent or inaccurate, leading to poorly fitting products despite following the company's guidelines. A few other people also felt that the products lacked sufficient support or had quality issues like green spots appearing on bras.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers praise the comfort and support of the... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praise the comfort, support, and durability... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the customer... See more

Order

Clients share ambiguous opinions on order experiences. Some customers report positive interactions, such as... See more

Return policy

Users describe negative interactions with the return policy. Many reviewers find the return process... See more

Based on these reviews

Rated 3 out of 5 stars

Even though the fabric feels amazing, the sizing is VERY defficient. When I completed the text boxes with my measurings, it suggested I order a 2XL, the table suggested XL so I bought an XL relying on... See more

Rated 3 out of 5 stars

The bra is comfortable, but within a few days (prior to washing it) some greenish spots appeared on both cups. Returning it would be a hassle, so I’m going to keep, but I can’t recommend it to any... See more

Rated 3 out of 5 stars

According to their sizing chart I bought a 36B. I like how the cups lift everything up and in without creating a cleavage. However I absolutely hate all the hardware at the back. I have to fasten i... See more

Rated 5 out of 5 stars

Sizing...the bane of my bra life. I have 6 bras from different companies, all have failed the 8 hour comfort test. Even though I measured the way Comfelie suggested, the first bra was too tight... See more



Contact info

3.8

Great

TrustScore 4 out of 5

44 reviews

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Replied to 72% of negative reviews

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Rated 1 out of 5 stars

Terrible Return Process

I purchased 3 bras, one 3D Air Cups and two 6.3 inch side wings bras. I tried on the 3D Air Cups and it was too small so I did not try on the two 6.3 inch side wings bras.
I requested to exchange the one I tried for a larger size and return the other two. I paid $5.99 shipping only for exchange. Great! The other two, I needed to take pictures of the bras with the tags still attached and the original bags, get approval to send them back, once I received approval the cost to mail priority $19.95, await inspection of items and wait refund approved 3 wks, I received a email saying refund of $58.95, $20 less than paid, would arrive within 30 days depending on type of payment. I’m out $40 and still waiting.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

I agree with all of the other 1 star…

I agree with all of the other 1 star raters. This is a scam company. Zero customer service. They do not provide contact info on their website for returns and other issues. What they do provide does not work, such as the chat or links to support. Everything is made to avoid having to provide any customer service. They are also a Chinese company, which i didnt know until after I ordered. I don’t support Chinese companies. Their website is very misleading. If you order, do so at your own risk!!

1 February 2026
Unprompted review
Rated 5 out of 5 stars

The Comfelie Bras are absolutely the…

The Comfelie Bras are absolutely the best bras of life!! I was an underwire girly all my life, but once I tried the Comfelie bras with no underwire, I was hooked, and forfeited all other bras. They give great lift (the girls want to go south, and I want to keep them in the north) without all the hard wires and pinching, as well as give support to the side boobage, (because the girls like to move to the east and west, too, and I still insist that they stay in the north) so you don't see bulges on either side.
I have purchased many of them and even bought them and sent them to my Mom, who also loves them just as much as I do. I am a total lover of Comfelie bras for life!!

27 January 2026
Unprompted review
Rated 5 out of 5 stars

I really like these bras

I really like these bras. I had breast cancer 36 years ago and my one breast is now larger than the other due to a lumpectomy and radiation. This is the best fitting bra I’ve had since then. I accidentally ordered two white bras rather than nude and they actually replaced them without my having to return them. That’s service above and beyond.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

OMG.

OMG.. I actually stopped wearing bras all together until I put on a comfelie bra. No kidding..I had given up. I hated the restrictive feeling..so uncomfortable. Now im happy all day! 3 of my friends have bought these bras on my recommendation!

17 January 2026
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT!!! DO NOT BUY FROM THIS BUSINESS

DO NOT BUY FROM THIS BUSINESS. Like other reviewers have mentioned, the return process is absolutely laborious. I made an order in December and reached out to Comfelie right after receiving my order to process a return and I am STILL waiting (in January) to receive return info from them. They will ignore your repeated requests and continue to ask you to find another item instead. I am highly suspect that they in part do this to create a delay, causing you to miss the return window…among other nefarious reasons. Save the hassle and find a business that actually serves its customers.

30 December 2025
Unprompted review
Comfelie logo

Reply from Comfelie

Dear Customer,

We are sincerely sorry for the frustration and the delay you’ve experienced with your return. This is certainly not the level of service we strive to provide. We hear your concerns regarding the return window and want to assure you that we will honor your return regardless of any delays caused on our end.

To resolve this immediately, please contact our management team directly at [support@comfelie] with the subject 'URGENT RETURN'. We will prioritize your request and send the return instructions within 24 hours. We value your feedback and are working to improve our process.

Rated 1 out of 5 stars

Terrible bra

Terrible bra, it’s more like a non supportive sport bra. Absolutely no cups or support and major uniboob. Customer service is refusing a refund and instead attempting to exchange with “no need to return item” because they know it’s trash.

After explaining I did not want an exchange and to provide next steps for return authorization, I was told to submit pictures of my item and package before they would send return address. This is not how customer service should work. Return policy states that even after they receive your return it’s still subject to refund approval. Not to mention the back and forth took 5 days, and would have taken longer had I not said I was reporting them.

4 January 2026
Unprompted review
Comfelie logo

Reply from Comfelie

Dear Tiffany,

Thank you for sharing your honest feedback. We are genuinely sorry that this bra did not provide the shape or support you were looking for.

We understand your frustration regarding the 'uniboob' effect and the lack of traditional cups. This specific style is designed as a low-impact, seamless lounge bra, prioritizing comfort and a 'barely-there' feel over structured molding. We realize this may not suit everyone’s support needs, and we apologize if the product description didn't align with your expectations.

Regarding our resolution offer: Our goal in suggesting an exchange without requiring a return was to save you the time and hassle of shipping the item back, while ensuring you ended up with a product you actually love. We stand by our quality and certainly do not want you to feel stuck with an item that doesn't work for you.

We would like to make this right immediately. Please check your inbox for a message from our senior support manager to discuss a full refund or a guided selection of a high-support style that features molded cups to prevent the issues you mentioned.

Your satisfaction is our top priority, and we hope to regain your trust.

Rated 5 out of 5 stars

Fabulous products

Fabulous products, and when product wasnt quite right, (sizing) item was replaced immediately with out fuss and told not to return the item, but to donate, which i did. I will definitely be purchasing more and would recommend to anyone

6 January 2026
Unprompted review
Rated 5 out of 5 stars

True to what it’s said about them

This is my second time ordering Comfelie bras. First time I’ve order it after watching Marie Anne Lecoeure Youtube video. As I value her opinion and recommendaton I’ve ordered three. And ever since I’ve git them I keep wearing them constantly. I’ve gifted one to my friend and she is doing the same🤣Washing in the meantime of course😀. I’ve ordered again-3 of them. Waited a bit for shipping but as soon as I’ve put inquiry package was sent. It’s a holiday season and I understand that sometimes it can be delayed. I honestly recommend these bras as thy are really as manufacturer says! Model I’ve ordered first time are Zero Gravity Sculpt Plunge Mesh Bra and Seamless Soft V neck bra

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing bras and amazing customer support

I ordered two new bras before Christmas, and one was a different style than I usually get. I love Comfelie bras because they are SO comfortable, and I wanted to try one that was a little more supportive than the other ones I have. I ordered a size too small. I emailed about an exchange, and they sent me my new size SO quickly! I just had to pay shipping. Their customer support is AMAZING, and my new bra is amazing! I’ll definitely spread the word about this great company and their great products!

30 December 2025
Unprompted review
Rated 1 out of 5 stars

I cannot return merchandise for Reimbursement

I purchased 2 bras, using their sizing. Both fit poorly. I have contacted customer service thru the website, chat, and facebook (had to use my husband's acct since I do not have one), even called where no one answers. They get back to me saying I can keep the merchandise, pay a shipping fee and get products at their correct size. I want to return, and be reimbursed. There is no return address on their website! Beyond poor customer service!!

27 December 2025
Unprompted review
Comfelie logo

Reply from Comfelie

Dear Customer,

We hear your frustration and sincerely apologize for the difficulty you've had reaching us. We understand that you want a full refund rather than a replacement, and we are happy to honor that. We have conceded the dispute in your favor. Please check your email inbox (and spam folder) for a message from us containing our return address and refund instructions. We value your feedback and are working to improve our customer service.

Rated 5 out of 5 stars

I love them all

These are the only bras I wear now. I have the minimizer (no padding) and the scalloped one, and the nano viva. Also a blue sports bra that was free in a promotion. I like them better than my eby bras and my Knix bras, they have better support and I also like them better than my lulu sports bras for working out.
I measure about 33 inches around the band and a c to d cup and ordered mediums and could probably go down to a small as I’m on the smallest hooks. They’re comfortable and supportive and don’t irritate my pacemaker scar. They all look good under clothing and I also wear them to work out. Ordered one recently and it got lost in shipping and they are already sending me a replacement. With my first order I felt the padding was too much and I asked if I could exchange and they sent a different style. Always great customer service.
I prefer little or no padding and with the styles with attached padding I found that I could heat up the adhesive strip at the bottom and pull out the pads. It works well and results in my perfect bra. You can do this with a pressing cloth and a warm iron if you don’t want the pads.

23 December 2025
Unprompted review
Rated 4 out of 5 stars

Customer service was excellent when I…

Customer service was excellent when I needed a different size. I asked for a different style as well because I thought it would be more supportive. The bras are comfortable and somewhat supportive but would not be able to replace the support a traditional underwire offers. Ultimately I will keep the larger size and would plan to reorder from this company if the bras hold up well.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Most Comfortable and Durable Underwire Replacement

Most Comfortable and Durable bra I've owned. As I've aged and had surgeries, I needed to move beyond an underwire yet needed support. I found Comfielie bras have met the challenge. I've purchased several and washed in bag without major issues. Yes, you may need to readjust the foam pads, but not hard to do. My only wish is that the company would stop changing and removing styles so frequently. It is hard to repurchase with the name changes. I misordered a size bouncing back and forth trying to order my style in a smaller size due to weight loss. Customer service via Chatty was most helpful and resolved my problem without issue.

12 December 2025
Unprompted review
Rated 2 out of 5 stars

I am trying to return the bras and the…

I am trying to return the bras and the company is fighting me all the way. The bras I ordered are nothing more than thickly padded sports bras. There's no support and they are unflattering.

Don't fall for this Made in China junk.

1 December 2025
Unprompted review
Comfelie logo

Reply from Comfelie

Dear Cheryl,

We’re truly sorry to hear about your experience and that the bras did not meet your expectations. That’s never the kind of experience we want our customers to have.

Our bras are designed to be wireless and soft, so the level of structure and shaping can feel different from traditional underwire bras. We understand that support and fit are very personal, and not every style works for everyone.

Regarding your return, we are not trying to make the process difficult. Because we ship internationally, there are certain return policy limitations, but our customer care team always aims to offer the most reasonable solution—whether that’s a return, exchange, or alternative compensation.

We’d really like the chance to make this right for you. Please feel free to contact our support team directly with your order number so we can assist you further.

Thank you for sharing your feedback—it helps us improve.

Rated 4 out of 5 stars

I’ve purchased several different styles…

I’ve purchased several different styles from comfelie, many at sale prices, over the last several months. They are comfortable & wash well. On some bras the sizing isn’t accurate. I always received my orders promptly. I will keep purchasing from comfelie.

3 December 2025
Unprompted review

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