Comedonescare/ Mollyskincare Reviews 158

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I tried to give this company another chance but it seems they are back to those scammy ways again. Received a package that had the contents spilled everywhere and smelled horrible. Massaged them nume... See more

Rated 4 out of 5 stars

It's too early to give out review, but so far we have seen massive improvement on our skins, as we keep using it, I am sure we will see clear results at the end 😀. They need to employ more pe... See more

Rated 1 out of 5 stars

If there is a rating lower than zero, that’s what this company deserves. I have placed orders for two items since February 10th, I got am email saying my items have been shipped but there was no track... See more

Rated 1 out of 5 stars

I started ordering from this company 2/3 years ago and I absolutely loved some of their products. At the time, delivery arrived on time, the seller will answer any enquiries. But now! I’m not quite su... See more

Company details

  1. Beauty Product Supplier
  2. Beauty Supply Store
  3. Cosmetics Store
  4. Health and Beauty Shop
  5. Skin Care Clinic
  6. Skin Care Products Vending Machine

Information provided by various external sources

Comedones care was founded with an ambitious goal: relieving people from all blackheads, whiteheads, and any excess oils from skin with an cost-efficient and convenient device. We created Comedones care because we want people to be able to live with Beautiful Glowing Skins.


Contact info

2.0

Poor

TrustScore 2 out of 5

158 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I tried to give this company another…

I tried to give this company another chance but it seems they are back to those scammy ways again. Received a package that had the contents spilled everywhere and smelled horrible. Massaged them numerous times. No response. I’m done with this company. The reason they don’t do well is because of the bad energy they do business with.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Comedonescare/ cyberskincareshop - They are back

I recently received an email announcing their return, and I was so excited that I placed an order right away. Although I was initially skeptical about whether I'd actually receive the products, they were delivered quickly. The packaging, cream, and texture all seem just as they were before. However, I haven't found it to be as effective as it used to be. I'm thinking it might be because of the summer—I got tanned at the end of July and have been applying the cream regularly, but now it's mid-September and I haven't noticed any difference. Will continue to use over the winter and see if I notice any.

14 September 2024
Unprompted review
Rated 5 out of 5 stars

I’ve purchased products in the past…

I’ve purchased products in the past from this company and it helped clear my eczema. Something happened throughout last year, where orders weren’t being received and eventually, the business pages were closed down.

The company is back up and running. I was worried about trusting them due to the past experiences, but I wanted to support the business owner who was really nice in the past. I purchased some products and didn’t receive them. I messaged ‘Cyberskincare’ on instagram and they sent the products again, responded to all my queries quickly and made sure I could trust them.

I don’t know what happened before but I am glad I trusted them again this time, as the business owner has always been so lovely. The formula looks and feels the same so hopefully the product will work as well as it did before.

For those unsure about purchasing due to past issues, I’d recommend purchasing as the products and prices are worth it

12 August 2024
Unprompted review
Rated 1 out of 5 stars

Disappointing experience

I will give this site negative stars if I could. They were comedonescare first when I started purchasing from them. Then they became cyberskincare. The products where originally good I decided to take the risk. I wish I saw all these reviews before purchasing from them. I'm not sure what happened but apparently they are now a scam company. Tried to contact them, no response. It's been more than 30 days I placed the order and I'm working something out with shopify to get my money back. I can not believe a company can do this to people. Scamming them out of their hard earned money. Who ever is behind this, knowingly scamming people- I leave it in God’s hands - do change your ways

19 July 2023
Unprompted review
Rated 1 out of 5 stars

Can't trust this company anymore

I am very surprised by their customer service. I have been a very good customer for several years, purchasing very large orders. They were always very professional. Now, they are happy to take my money.....but no communication. An order arrived, but it was a fraction of the order. I thought it was a simple mistake so I contacted them. No one would respond to many attempts to communicate. I was lucky Paypal was able to do a refund. I'm starting to think someone else took over this company & they are not ethical. The products are EXCELLENT, but I will never order from them again.

20 May 2023
Unprompted review
Rated 1 out of 5 stars

Used to buy this product all the time

Used to buy this product all the time, now I can’t seem to get through to the person selling these products. Has anyone found an alternative to these products that they could share with me? I really liked the products.

8 July 2023
Unprompted review
Rated 1 out of 5 stars

What has happened to this company?

I am not sure what happened with this seller, but I have been a customer for years, and she was always so accommodating and professional, however, within the last year, there has been a drastic change. The seller never ships orders or she ships them months later, she no longer responds to text messages or emails; which years ago she would always reply to help. It is sad that she has allowed her company’s reputation to be damaged after the hard work she put forth to establish the company.

1 May 2023
Unprompted review
Rated 1 out of 5 stars

I ordered my products 2 months ago and…

I ordered my products 2 months ago and until now I haven’t received my products. I called them many times, somebody answered and said will be coming soon but it never came. I told them to pay the money back but they hung up on me. So l wasted my money for nothing. Very poor customer service. Product was good for me that’s the only reason why I ordered it but no money back or no product. Try not to order from them.

18 April 2023
Rated 5 out of 5 stars

Excellent products the best on the…

Excellent products the best on the market! I've ordered on few occasions and my product arrived without any problem this morning.
I just want to share abit about my experience with the products
I was told by my consultant that I would be left with a permanent skin discolouration to my face after Radiotherapy. After about a year after my treatment I research on-line and found Comedonescare. I started using the Galore Ultra Rapid on the area of my face that was darkened and within 3 weeks my skin improved and the colour was back to what it was before the Radiotherapy!! ( obviously this might not be the case for everyone - so please seek medical advice if you're having Radiotherapy treatment) Thank you so much Comedonescare! A very happy customer!!

11 May 2023
Unprompted review
Rated 1 out of 5 stars

Delivery is horrible

Delivery is horrible. On purchasing its says delivery is 3 days its over 3 weeks now not even posted tye item yet

17 April 2023
Rated 1 out of 5 stars

Minus zero

If there is a rating lower than zero, that’s what this company deserves. I have placed orders for two items since February 10th, I got am email saying my items have been shipped but there was no tracking information. I have sent several emails that nobody ever replies, phone calls that nobody ever picks up. Just last week, I got an email asking for my review of products that I never received.

10 February 2023
Unprompted review
Rated 1 out of 5 stars

PLEASE PLEASE PLEASE do not order from…

PLEASE PLEASE PLEASE do not order from these people I never received my order. After 3w not receiving an email with updated info on my order. The guy lied about sending my order. They gave me a invalid tracking number. I have reported this company BBB

3 April 2023
Rated 1 out of 5 stars

I purchased a cream on March 17/23 I…

I purchased a cream on March 17/23 I have never got it!!🙃🙃 I reach out to her. She never respond and I reach out again she didn’t respond. I asked for my refund I never got my refund, I literally have to call my bank. To get my money back. Do not buy from her from now on because she is a stealing people money!!! 😭😭😭

17 March 2023
Rated 3 out of 5 stars

Didn’t receive my order for about 2 months

Product was never received and there was no response to several emails. I wonder what has happened this time as it is not my first time buying from then. All their Channels of communication are silent so something is definitely wrong.

The first update was 16 March. On 14 April, I have now received the orders I placed on 25 February. My guess is they ran out of stock and didn’t update on their website. Not that what they did was justified, just to say it’s not a scam.

16 March 2023
Rated 1 out of 5 stars

Lack in communication...

I've been calling and texting the seller about my order. No response. I ask for a refund still no response. My order should have been delivered in 1-2 working days. It's been more than a week now and I still haven't received my order.

26 March 2023
Rated 1 out of 5 stars

Unfortunately I've been having problems…

Unfortunately I've been having problems with my order. I contacted them several times through multiple different ways, and I have no reply. I made a mistake on my order and its been 2 weeks, no reply and no shipping or anything. This is really disappointing as i have ordered several times and have received great communication and support. Not this time around.

18 March 2023

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look