Coltishall Cosmetic Clinic Reviews 6

I attended for Electomagnetic muscle toning. A treatment to build muscle and aid fat loss. A course of 6-8 sessions are advised , and at a cost of £600 (discounted offer apparently) I attended twice a week for the six sessions. I exercise regularly so was hopeful of seeing a result.
The treatment was as described , but not used on multiple areas , initially placed on the quads. (requested thighs)
Unfortunately absolutely no visible results at the end of treatment, and nothing to compare 'before and after' as no measurements of photos taken . I did ask how the results are measured , and some photos taken on the second visit when I asked. Nothing comparable at the end of treatment.
Left feeling disappointed and out of pocket to the tune of £600.

I came to have 4 facial lumps removed by laser , they were very close to my eye and I was very concerned, my gp recommended me .
What an amazing experience, everything was explained to me all through the procedure.
And now just one week later , I have healed up so well , I’m so happy with the results
Thank u so much

Lovely friendly team. Dr Gheyi did Botox. Very precise, just the right amount to give subtle effect. Pleased with results & would recommend.

I’m still in shock over what happened at this clinic. I came in for a lower facelift/neck lift procedure that I had researched thoroughly, discussed in detail with the Dr, and emotionally prepared for over many weeks. I was very nervous but ready. I had paid, taken time off work, and trusted the plan we had agreed on.

Instead, once I was in the surgical gown - sedated, alone, and emotionally vulnerable - I was suddenly told that the agreed-upon surgery “wouldn’t work,” and that I’d need to upgrade to a more extensive and expensive option. This was never explained clearly beforehand and the procedure we agreed on was fine before, but suddenly at the last minute, it wasn’t.

I was understandably overwhelmed and asked to call my mum for support and to see if she would be able to help me cover the extra cost as I panicked that I didn’t have the money to cover it.

She kindly offered to help cover the difference, but we both expressed discomfort at how the situation was being handled - especially so last minute.

At this point, the Dr began referencing emails that didn’t match what was actually discussed during the first consultation we had. Yes, the third and more expensive option was mentioned in the email after the consultation, but he didn’t recommend it in the consultation. He only mentioned two procedures in the consultation and due to the price, I went with the second option as I was happy with what the Dr showed me it would look like.

He had previously said that the procedure we agreed on would help address my concerns (which were always about neck skin laxity, not volume or any other areas of my face). But on the day, he backtracked and claimed the original procedure “wouldn’t do anything,” for my neck area and that my expectations were now “unrealistic.” And that my neck area might drop in about 6 months, so it would be better for me to have the third type of surgery that he mentioned in his follow up email. It felt confusing, contradictory, and deeply disorienting.

Pressuring a patient to change surgical plans at the last minute while sedated is not just unsettling - it’s unethical.

Shortly after, I was told the surgery was cancelled. I was visibly upset and crying throughout—and rather than being supported or reassured, I was told I needed a “cooling off period” and made to feel like my emotional response was the issue, not the sudden change of plan or that I was made to feel crazy for the Dr forgetting what he said.

At one point it was even implied the surgery was being cancelled because of my mum calling - who was a) trying to pay them the difference and b) was trying to help because she was concerned about the Dr’s back tracking and my distress.

What followed was gaslighting, minimising, and blame. Not once was I sincerely apologised to. I left in tears, humiliated and heartbroken.

This clinic failed me when I was at my most vulnerable. I write this not out of spite, but so no one else finds themselves in the position I was in - confused, dismissed, and completely alone just moments before what should have been a life-changing experience.

And perhaps the Dr can reflect on this too and not blame other people for his lack of memory, as the chopping and changing right before surgery is very unsettling and constantly trying to refer me back to emails that had nothing to do with our initial consultation was baffling.

I’d like to say though that the nurses and reception staff were really kind and lovely when I became distressed and they deserve so much praise for their conduct that day.

Visited the clinic for my first experience of anti-wrinkle injections. Having paid for a consultation, I was surprised to find that this was with a receptionist /nurse? Rather than the Dr as I had been led to believe. I returned for my treatment, and as I had no comparison, didn't think too much about it. Having been told that the injections would take 2-3 weeks to take effect, and top-ups were included, there was only 7 days to decide whether the treatment had made a difference. I wasn't really sure, but as results weren't guaranteed and I didn't want to risk going too far, I accepted the minor improvement. However, this minor improvement appeared to return to normal after another week.
I waited three months, and visited an independent practitioner named Emma in Dereham, who charged 40% of the cost of the Coltishall clinic. The consultation was free. Having throughlckeaned and sterilised my skin twice, which did not happen at Coltishall, she spent a good deal of time assessing my facial expressions and movement from all angles, marking my face with pen, before applying around 16 injections, instead of the approximately 8 I had received at Coltishall. I commented on this and described my previous experience, which was apparently a standard treatment, rather than a treatment tailored to my particular requirements and an imbalance I was looking to correct. It's been just two days, and this time my forehead is already line free, and my dropped brow is raised and even. I would not recommend Coltishall clinic

Edit 97/25. I am absolutely stunned that 3 years after my treatment and over two years since my review, there is a reply. I feel it is highly indicative, that the reply does not fit my review, a d appears to have been written by a Bot as I made no mention of bei6oreaaured into immediate treatment. Bizarre and about as generic, impersonal and disturbing as the treatment I received.