colorland. Reviews 1,165

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Thanks! I have received a bright, beautiful photo-album. The quality is really great! I wish to make an another one for my mum for her birthday with Colorland. Be sure to have an unforgettable memo... See more

Rated 5 out of 5 stars

Ordered 2 photobooks on Colorland. The user interface for putting together the photobooks was easy to use and the final result was nice. Shipping takes 3-4 days as the printing is done in Poland. I wi... See more

Rated 1 out of 5 stars

Worst possible delivering service with their DPD courrier from Poland. You spend money, time and your memories are never delivered to you. They should contract a trustworth shipment service (not DPD w... See more

Company replied

Company details

  1. Gift Shop

Information provided by various external sources

Chacun d'entre nous voudrait avoir seulement de bons souvenirs: ceux qui font apparaître un grand sourire sur notre visage ou ceux qui provoquent des larmes d'émotions. Nous considérons donc qu'il est très important de garder ce genre de souvenirs et de les transmettre aux générations suivantes. Pour cette raison nous avons décidé de créer une marque qui permettra à tous nos clients de réaliser leurs Produits Photo avec lesquels ils pourront décider eux-mêmes, de le début jusqu'à la fin, comment raconter leur histoire en insérant des photos, des textes et des dates importantes. Et tous ceci dans un support photo de très haute qualité. eColorland réalisera vos envies, vos souhaits...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Worst possible delivering service with…

Worst possible delivering service with their DPD courrier from Poland. You spend money, time and your memories are never delivered to you. They should contract a trustworth shipment service (not DPD which is shameful). Opened an incident ticket with them (more than one month ago) and no reply provided.

15 June 2025
colorland. logo

Reply from colorland.

Dear Customer,

Thank you for your feedback. We're truly sorry to hear that you’re dissatisfied with the delivery of your order. We understand how important your photo products are and we want to make things right.

According to our system, your order of prints was delivered successfully. However, if you experienced any issues, we’d be happy to investigate further.

Please don’t hesitate to contact us via our contact form or by email at info.be@colorland.com. Kindly include your order number so we can look into your case promptly and provide a personal response.

We apologize for the inconvenience and appreciate you taking the time to share your experience.

Kind regards,
The Colorland Team

Rated 5 out of 5 stars

Thanks

Thanks! I have received a bright, beautiful photo-album. The quality is really great! I wish to make an another one for my mum for her birthday with Colorland.
Be sure to have an unforgettable memories of your life together with the Colorland!

15 March 2025
Rated 3 out of 5 stars

Such a hassle to get correct calendars…

Such a hassle to get correct calendars printed! The first lot I received started with December from the previous year and no December for the current year! Could they not have checked before printing and contact me? Then the only way it could be corrected was to reprint the WHOLE calendar instead of reprinting the December page. First time I had used this company and think it will be the last!

15 March 2025
colorland. logo

Reply from colorland.

Hello,
thank you for your feed back.
Our products are printed based on the designs submitted by the customer. Due to AVG regulations, we cannot intervene in or alter the customer’s designs. How can we determine whether December was intentionally chosen as the starting month of the calendar? If we were to review every design and contact customers whenever something is unclear, our production time would no longer be 1 to 3 working days but could stretch to a week or even several weeks. Unfortunately, this is not feasible.

Kinds regards,
Colorland

Rated 1 out of 5 stars

Complete disaster, no recommendation

I did not want to give the review, since I don't like to give bad reviews, but company spammed me multiple times with reminders, so I decided to finally give my review.
I ordered 700 photos with reduction voucher, and additional photos (same 10x15 and also big 20x30 format) besides that. All of these were for making the album of my dear cat, who recently died, after 15 years of our life together. But, when I received the prints (which were not even printed in Belgium, but in Poland), I was crying for days, because almost none of them was usable. The colors and brightness were completely off (most of the photos were waaay darker than they supposed to be, so many parts of pictures were lost in darkness), many of pictures were cut off, even though I prepared all photos to be in correct 2:3 format, and all was fine in their online editor before the print.
I could not complain about the brightness, because they have in terms and conditions that they are not responsible for wrong brightness (dummy story about differences between monitors etc.). But, if photos were looking good on multiple monitors, PCs, mobile phones, and also when I printed them with different company, then you can imagine where the mistake is. Probably they want to force people to pay the additional fee per photo, for 'automatic photo enhancement'). Also, I gave up on comlplaining on cut off photos, since they would also have some excuse for that, and I could not bear to argue after that heartbreak of seeing my photos ruined like that... It felt like I lost my cat once again :(
Anyway, complete disaster, and no recommendation. Stay away from this company.

15 September 2023
colorland. logo

Reply from colorland.

Dear Elma,
thank you for your feedback.
We are very sorry, that you are dissatisfied with your order. Such a problem can always be due to a printing machine. We would be happy to check it out. Would you please contact us by email and forward a few photos? Our email address is: info.be@colorland.com

Please excuse the inconvenience.
Kind regards,
Colorland Team

Rated 5 out of 5 stars

Good quality photobooks

Ordered 2 photobooks on Colorland. The user interface for putting together the photobooks was easy to use and the final result was nice. Shipping takes 3-4 days as the printing is done in Poland. I wish it would be possible to download/save a digital version of the photobook too.

16 February 2023
Rated 5 out of 5 stars

Excellent!!!

Excellent!!!! Highly recommend. Very friendly and helpfull customer service. Perfect quality of the products. I will definitely order more!!

23 April 2019
Unprompted review
Rated 5 out of 5 stars

I ordered the normal photo book (not…

I ordered the normal photo book (not premium) and was very happy with the quality. Program is easy to use and I liked the it’s possible to add extras at the end (matt, photo enhancement) and also to enter multiple promo codes for one order. Delivery was fast too.

18 March 2019
Unprompted review

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