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The Colorado Cyclist Reviews 

375
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 262 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the items arrive remarkably quickly, are securely packaged, and match their online descriptions perfectly. Many people also appreciate the competitive prices, great product availability, and the helpful support team ready to assist when questions arise. Some reviewers were not happy with occasional shipping delays, long transit times, and receiving incorrect items. A few customers noted that dealing with delivery setbacks or returning wrong parts required extra patience, effort, and unexpected costs. Buyers pointed out that tracking down missing components or resolving order discrepancies could sometimes prove frustrating.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting great prices, quick shipping, and... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently noting fast shipping times, prompt... See more

Price

Clients share positive opinions on price, consistently highlighting competitive rates and significant savings... See more

Order

Consumers find order experiences to be mixed, with many highlighting swift shipping, easy interfaces, and... See more

Service

Reviewers consistently mention positive feedback about service, highlighting excellent support, pricing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a Bianchi Arcadex 700C Pro. I felt the price Colorado Cyclist offered was very competitive with similar bicycles. The bike arrived in great condition and on the day estimated. Assembly o... See more

Company replied

Rated 5 out of 5 stars

Exactly what I needed. I have the ortlieb quick rack and two bicycles. Now I can easily swap it between the two. The order got here quick and in great condition. The only suggestion I have is smal... See more

Company replied

Rated 5 out of 5 stars

Pleasant experience all the way around. The item I ordered (due to colors not showing true on a computer) was actually a purple shade and I needed a light blue. The return process was easy & refund ap... See more

Company replied

Rated 5 out of 5 stars

The product(s) were accurately described. This was important as cycling parts and systems have gone through numerous model changes in recent years. I was also impressed by how quickly my items were de... See more

Company replied


Company details

  1. Bicycle Store

Written by the company

For Every Rider and Every Ride. Massive inventory meets lightning-fast shipping, backed by a team of expert cyclists. We get you the gear you need and the service you deserve.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

375 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(375)

299 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery

The package arrived quicker than I thought and was in excellent quality, no dents or scratches.

17 July 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Spencer,

Thank you for taking the time to leave us a review. Glad to hear that everything arrived in good condition.

Happy cycling!

- Customer Support Team

Rated 5 out of 5 stars

Ordering was straight forward

Ordering was straight forward, and items shipped fast.

17 July 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Dwight,

Thank you for leaving us a review. I hope that you love your new gear!

- Customer Support Team

Rated 5 out of 5 stars

Great price and super fast

Great price and super fast, free, delivery. Much appreciated.

17 July 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Karl,

Appreciate your feedback! Till your next order :)

- Customer Support Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Exactly what Im looking for.

17 July 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi James,

We're so happy to see that you got what you're looking for! Thank you for trusting us :)

- Customer Support Team

Rated 5 out of 5 stars

VAAST R/1 ultegra bike

I ordered the VAAST R/1 ultegra bike, and it's been great! After I ordered, I didn't see a shipping label generated for 3 business days, so I sent a quick email to customer service asking for an update. They got back to me within a few hours providing me with the shipping label and the bike arrived that day!

The bike came mostly assembled, and I was pleasantly surprised that it wasn't necessary to take it to a shop to have it put together.

16 July 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Sean,

Thank you for leaving us a review and for being patient while we process your order.

We are looking forward to serving you again :)

- Customer Support Team

Rated 5 out of 5 stars

I purchased a Bianchi Arcadex 700C Pro

I purchased a Bianchi Arcadex 700C Pro. I felt the price Colorado Cyclist offered was very competitive with similar bicycles. The bike arrived in great condition and on the day estimated. Assembly of the bike was straightforward. It consisted of charging the derailleur battery, installing the saddle, handlebar and my own pedals.
My first ride was great. The bike is lively, smooth and absorbs trail bumps well.
I'd never experienced electronic shifting before. It's quick and precise. I highly recommend considering this feature if it is offered.

7 July 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Arthur,

Thank you for your wonderful review! We're so glad that everything went smoothly from delivery to assembly.

Enjoy many miles on your new bike!

- Colorado Cyclist Customer Support

Rated 5 out of 5 stars

Best price, quick shipping

Faster than expected shipping on top of best pricing I could find across the US (plus had items in stock)!

7 July 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi AG,

Thank you for taking the time to leave us a review. Excited to serve you again!

- Colorado Cyclist Customer Support

Rated 5 out of 5 stars

Speedy shipper

Speedy shipper. The parts I ordered were exactly what I needed.

7 July 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Anthony,

Thank you for sharing your experience. Hope to see you again!

- Colorado Cyclist Customer Support

Rated 5 out of 5 stars

Best price. Good shipping.

Best price. Quick ship. Good packaging. Tires arrived in a big box. Unfolded and undamaged.

7 July 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Robert,

Happy to know you got everything in good condition. Ride safe! :)

- Colorado Cyclist Customer Support

Rated 5 out of 5 stars

Ordering was very easy and quick

Ordering was very easy and quick! My riding gloves {Giro Jag'ette Road Cycling Glove - Womens} came, though the fit was a bit tight, a return and new pair was taken care of quickly!

My order placed for my bike tires {Continental Grand Prix 5000 Tire - 700 x 23} were also quick to receive. The great news was I was actually able to order them with Colorado Cyclist! As they have been extremely hard to find these day, so I was very excited a) you had them available and b) shipped so quickly!

Thank you for such great service.
I'll be back when I need bike supplies!

Happy Customer,
Ms. B

15 June 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Ms. B,

Thank you so much for your kind words! We're glad to hear that everything worked out and that we could help get what you needed.

Till next time you need a bike gear. Enjoy your rides! :)

- Colorado Cyclist Customer Support

Rated 5 out of 5 stars

Quality experience

The stem and shifter hoods I ordered were as described and fitment was perfect. The shipment was accurate and the delivery was quick.

7 July 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi J,

We're glad to hear that we could help get what you needed.

Ride safe and enjoy your new gear!

- Colorado Cyclist Customer Support

Rated 5 out of 5 stars

Responsive customer service

Responsive customer service. A shipment I received missed a part (which may have very well been my mistake by discarding it with the packaging), and they promptly helped me out by shipping a replacement. I'd gladly purchase from them again. Thanks!

20 July 2026
Unprompted review
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Marty,

Thank you so much for your kind words, and we're so happy to hear that everything is settled!

We look forward to serving you again :)

- Colorado Cyclist Customer Support

Rated 1 out of 5 stars

Unreal shipping

Unreal shipping. Placed an order for shifters and other items on 7/8. Still waiting on shifters. FedEx says delivery will be 7/22. Took 8 days for Colorado Cyclist to even get this in a box to FedEx! My order qualified for "free shipping" which must mean the cheapest and slowest method available. Pretty sure I'll never buy from here again. Nor should you.

8 July 2026
Unprompted review
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Manny,

Thank you for taking the time to share your feedback, and we're sorry your order took longer than expected.

Around the time your order was placed, we completed an IT system upgrade that unexpectedly delayed our order processing. While this doesn't reflect the level of service we aim to provide, we understand how frustrating the delay must have been, especially when you were expecting your order much sooner.

We appreciate your patience and your honest feedback.

We'll continue working to improve our processes so we can provide the experience our customers expect.

– Colorado Cyclist Customer Support Team

Rated 5 out of 5 stars

Love the website

Love the website. My order came quickly with daily correspondence on the progress of the package to the east coast.. Also offered one of the better advertised prices on the product I was looking for.

6 July 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Mark,

Yey! Thank you for choosing us as your trusted partner in cycling.

- Colorado Cyclist Customer Support

Rated 5 out of 5 stars
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi RM,

Thank you for choosing us! Happy cycling :)

- Colorado Cyclist Customer Support

Rated 5 out of 5 stars

Shipping was speedy and product works…

Shipping was speedy and product works great

3 July 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Ronda,

Hope you enjoy your new gear and we look forward to serving you again :)

- Colorado Cyclist Customer Support

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