Got a call from C&C about 2 minutes after placing the order asking when I would like the goods delivered. Date was earlier than expected and I was kept up to date by phone on a slight delay due to tra... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered a 25kg bag of NHL on line to collect in-store. Soon afterwards another branch called and helpfully suggested picking it up at their location as it is an easier journey. I still picked it up in... See more
Company replied
Product ordered online (2 x 1 ton bags gravel) delivered within 48hrs, driver very helpful with positioning where requested on drive. Will use this company again definitely. Thanks
Company replied
After having been let down by another builders merchant, we called in to the yard of C and C in Ipswich. Gary couldn’t have been more helpful or friendly. He put the paving slabs on the ground so we c... See more
Company replied
Company details
- Paving Materials Supplier
- Building Materials Market
- Insulation Materials Store
- Lumber Store
- Natural Stone Supplier
- Sand and Gravel Supplier
Written by the company
Family Owned Independent Builders Merchant Providing Building, Landscaping & Timber Supplies to the Trade & Public. Serving North Essex and Suffolk
Contact info
11 London Road, CO3 0NT, Colchester, United Kingdom
- 01206 715500
- sales@colliercatchpole.co.uk
- colliercatchpole.co.uk
4.9
Excellent
520 reviews
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Good price and delivery driver was very…
Good price and delivery driver was very helpful
20 March 2025
Reply from Collier and Catchpole Ltd
Hi Andrew. Thank you. We appreciate your feedback and support. See you again soon 😊 #BuildWithColliers
Excellent Service
The delivery was made on 14th March and the delivery driver was most helpful and was able to site the delivery, ( jumbo bags of ballast) exactly where I required them even though the area was quite a confined space. Thank you.
12 March 2025
Reply from Collier and Catchpole Ltd
Hi David. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Great Service
Great Service, delivered quickly and on the day they said they would deliver.
Delivery driver was very friendly and helpful.
11 March 2025
Reply from Collier and Catchpole Ltd
Good morning. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Great from start to finished order on…
Great from start to finished order on line.. Ask for 1ton bag shingle to be put to one side of drive.... Brilliant service thank you so much... Defo use again
5 March 2025
Reply from Collier and Catchpole Ltd
Hi Wayne. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. Have a great weekend. See you again soon 😊 #BuildWithColliers
Ordered online
Ordered online, had a phone call from steve within 10 minutes asking when I would like delivery, arranged for delivery and was delivered on that day at 8.30 couldn't have asked for more thanks .
27 February 2025
Reply from Collier and Catchpole Ltd
Hi Terence. Great to hear. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Happy ManGreat service from Teli Sales and…
Great service from Teli Sales and Delivery driver.
Thank you
22 February 2025
Reply from Collier and Catchpole Ltd
Hi Happyman. We appreciate your feedback and support. Have a great week. See you again soon 😊 #BuildWithColliers
Top team!
The guys new what I needed and they bent over backwards for me. Much appreciated
25 February 2025
Reply from Collier and Catchpole Ltd
Hi Laura. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
I have used this service 3 times in the…
I have used this service 3 times in the last week and have communicated with Matt. I feel l am getting a personal service. In regards to the delivery they have followed my specific instructions..
Excellent customer service
20 February 2025
Reply from Collier and Catchpole Ltd
Good afternoon. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate your support 😊 #BuildWithColliers
Quick efficient service
18 February 2025
Reply from Collier and Catchpole Ltd
Hi Sally. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Great communication.
Great communication throughout and very happy. Delivery date had to be moved a day due to road works preventing access. This was no issue and everyone was very understanding.
16 February 2025
Reply from Collier and Catchpole Ltd
Hi Darren. Thank you for taking the time to leave us a review and rating. Great to hear! See you soon. Have a great week 😊 #BuildWithColliers
The best building supplies firm.
Very easy purchase at brilliantly competitive prices. Delivered just as requested to exactly the right spot. Excellent
17 February 2025
Reply from Collier and Catchpole Ltd
Hi Ed. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Reply from Collier and Catchpole Ltd
Hi Trevor. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Reply from Collier and Catchpole Ltd
Good afternoon. Thank you for taking the time to leave us a review and 5-star rating. Have a great rest of the week. Shout if you need us 😊 #BuildWithColliers
DIY Garden project
Easy to order online and quick delivery (next day). Excellent service.
3 February 2025
Reply from Collier and Catchpole Ltd
Hi John. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Really good service
Really good service.
helpful and found a solution that worked, next day when an issue arised
29 January 2025
Reply from Collier and Catchpole Ltd
Hi Kieran. Thank you for taking the time to leave us your feedback. Glad we got it sorted. Have a great week. Shout if you need us 😊 #BuildWithColliers
Reply from Collier and Catchpole Ltd
Hi TF. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Excellent Customer & Delivery Services
The staff are very helpful and professional.
The delivery service was exceptional 👌 👏 🙌. Sleepers ordered were delivered the next day even when it towards busy Christmas period. Well done all for an excellent service 👏
Regards
Clifford
19 December 2024
Reply from Collier and Catchpole Ltd
Hi Clifford. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Knotty and bendy
Four extra long pieces of timber, one too bent to use. Paid out £30 for a replacement, which took another week, only to be delivered a length that was too knotting to use. Told I could go to the main branch ten miles away and pick out a piece that they would deliver (another week for the scaffold tower), if they had one, but they would not however open in new pack. Waste of time and money.
Unfortunately we do not have a wood burning stove.
4 December 2024
Reply from Collier and Catchpole Ltd
Hi Philip. Further to your conversation with our Commercial Manager, Karl, the timber was from a new pack and is of shuttering grade quality, and as such has a certain amount of natural knots.
Please see our most recent reply from last week below. We are sorry we didn't match your expectations. Have a great Christmas.
________________________________________________
Hi Philip
Thank you for your feedback. I know you spoke with Cadell regarding the above, but please do feel free to call back for any further information. I am sorry to hear that we didn't meet your expectations on this occasion.
We always strive to provide the best quality products, Timber being a natural product doesn't respond well to being left in variable conditions and we will always try to deliver it as close to the point our customers need it as we can.
Our website is new, and we are always on the lookout for ways to improve it and you make a good point that we will try to address in the coming months. Apologies again for any inconvenience and we hope to see you again soon.
Tim
Reply from Collier and Catchpole Ltd
Hi Karen. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Reply from Collier and Catchpole Ltd
Hi Liz. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
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