Collegewise Reviews 619

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach. Reviewers are particularly impressed with the efficiency and ease of their overall user experience, often noting the quick response times and the smooth process. However, some customers also noted that while the service helped with organization and deadlines, the strategic advice on school selection was sometimes lacking. A few other people also felt that a counselor focused too much on weaknesses, leaving their child feeling discouraged.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being helpful,... See more

Service

Customers had positive experiences with service, finding it reliable, supportive, and helpful throughout the... See more

User experience

Reviewers highlight positive aspects of the user experience. Many customers found the support invaluable for... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Application

Consumers find the application process to be a positive experience. Many reviewers highlight the invaluable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had the pleasure to work with Jessica Strange who partnered with our son on his journey to college. Not only he landed in a school of his dream, but Jessica made this journey so much less daunting... See more

Rated 5 out of 5 stars

Hi! I'm an incoming freshman at UNC Chapel Hill as an Assured Admit to Kenan-Flagler, all of which has been made possible through Collegewise. My counselor, Aaron Going, is one of the most proactive p... See more

Company replied

Rated 5 out of 5 stars

I worked with counselor Judy Lee for three years. She was nothing but helpful, and tried her very best at a time when I, myself, wasn't sure what I was interested in studying. She recommended schools... See more

Company replied

Rated 5 out of 5 stars

We began working with Collegewise a few months ago. While there was a small hiccup at the start, we were quickly connected with Shannon Frankel, the Customer Success Manager. She put us at ease. Thoug... See more

Company replied


Company details

  1. Educational Consultant

Written by the company

Founded in 1999, Collegewise is on a mission to help students access the transformative power of higher education. As the largest private college counseling company in the United States, Collegewise leverages the power of more than 70 admissions experts to help students identify the best possible fit of a university they can flourish in while also bringing fun into the college application process. Over the last 25 years, Collegewise experts have studied the changing landscape, identified the stressors and pain points of the whole process, and designed an approach to give more than 30,000 students the right information and tools to help guide them toward college. Collegewise prides itself on how much experience its counselors have (they hire and train the top talent in the space) and the tools they offer students and this approach has brought incredibly happy successes with their students, which is why 9 out of 10 families recommend Collegewise to their friends.


Contact info

4.9

Excellent

TrustScore 5 out of 5

619 reviews

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Rated 5 out of 5 stars

Jared Rivers Review

Jared was an incredible resource throughout my college search. He helped me build a well-rounded college list that actually fit what I was looking for, and guided me through the application and essay process every step of the way. He always stayed organized and on top of deadlines, which made what could have been a really stressful experience feel manageable. I'd highly recommend him to any student navigating the college process.

6 August 2025
Unprompted review
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Reply from Collegewise

Thank you so much for sharing your experience. We’re glad to hear that Jared helped you build a thoughtful college list and provided steady, organized support through applications and essays. It’s great to know he helped make the process feel more manageable and less stressful. We truly appreciate your recommendation and are grateful you chose Collegewise to support you on your journey.

Rated 5 out of 5 stars

Sarah was very helpful

Sarah was very helpful and on top of every deadline

4 May 2026
Unprompted review
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Reply from Collegewise

Thank you for your kind note. We’re glad to hear Sarah was helpful and kept everything on track with deadlines throughout the process. We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Jared Rivers - Collegewise

Jared Rivers has been an exceptional counselor for my son through Collegewise. His guidance has been thoughtful, strategic, and genuinely personalized. He took the time to understand my son's strengths, interests, and aspirations, and translated that into a clear, confident college application approach.

What truly stands out about Jared is his ability to balance high expectations with encouragement. He provided honest feedback while keeping my son motivated and focused throughout the process. His insights into college selection, essays, and overall positioning were incredibly valuable and made a noticeable difference in both clarity and confidence.

Beyond his expertise, Jared is approachable, responsive, and deeply invested in his students’ success. We always felt that our son was in very capable hands.

I would highly recommend Jared Rivers to any family looking for a knowledgeable, supportive, and results-driven college counselor.

4 May 2026
Unprompted review
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Reply from Collegewise

Thank you so much for your thoughtful review. We’re thrilled to hear that Jared provided such strategic, personalized, and supportive guidance throughout your son’s college journey. It’s wonderful that his ability to balance honest feedback with encouragement helped build both clarity and confidence, and that his insights into essays, college selection, and overall positioning made a meaningful impact. We truly appreciate your trust in Jared and Collegewise, and are grateful for your recommendation.

Rated 5 out of 5 stars

Sarah Turner/ Collegewise Experience

I had Sarah Turner as my college counselor, and I couldn’t recommend her more. She was extremely helpful in keeping me on top of my deadlines and assignments. Sarah is an excellent communicator and was always quick to set up meetings after I reached out. In addition, she was very accurate in predicting admission decisions and helped me build a well-balanced college list. I wouldn’t have been nearly as successful without her support and guidance. I ended up getting into—and enrolling in—one of my reach schools, which I believe is largely due to Sarah’s strategic counseling. If you’re looking for someone reliable, supportive, and helpful throughout the college application process, I highly recommend working with Sarah Turner and Collegewise.

3 May 2026
Unprompted review
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Reply from Collegewise

Thank you so much for your thoughtful review. We’re so glad to hear that Sarah provided reliable, supportive guidance throughout your college application process and helped you stay organized and on track with deadlines and meetings. It’s wonderful that her support with building a balanced college list and navigating decisions contributed to such a strong outcome, including your admission and enrollment at a reach school. We truly appreciate your recommendation and are grateful you chose Collegewise to support you through this journey.

Rated 5 out of 5 stars

A Truly Exceptional Experience with Jared Rivers at Collegewise

I am so grateful that my son had such an outstanding experience working with Jared Rivers at
Collegewise.
I was first introduced to Collegewise through its free webinars. After that, I had a long
conversation with one of the intake counselors, who thoughtfully matched our son with Mr.
River. He is incredibly experienced and turned out to be the perfect fit for our family.
As immigrants and a first-generation parent, Jared’s help meant a tremendous amount to me.
He was always thinking ahead, taking his time, and guiding us with care through every step of
the process. He created a college application action plan that worked around our son’s very
busy schedule, and he truly listened to what mattered most to him.
Mr. Rivers was not only patient with our son, but with parents as well. He took the time to
answer all of my questions and made me feel supported throughout the entire journey.
With Mr. Rivers' help, my son was recently admitted ED1 and will be attending his first-choice
college this fall. Thank you! I would highly recommend him to any family that needs help
navigating the college application process.

3 May 2026
Unprompted review
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Reply from Collegewise

Thank you so much for sharing your experience. We’re truly grateful to hear that Jared provided such thoughtful, patient, and proactive support throughout your family’s college application journey. It’s especially meaningful to know he was able to guide your son with a personalized plan that fit his busy schedule, while also making the process feel clear and manageable for you as parents. We’re thrilled about your son’s Early Decision admission to his first-choice college and are honored to have played a small part in that outcome. Thank you again for your trust and recommendation.

Rated 5 out of 5 stars

Collegewise and Lori Jones - Great Company and Advisor

Our experience with Collegewise—and especially with our counselor, Lori Jones—was truly exceptional. From the very beginning of our college search journey, Collegewise made what can be an overwhelming process feel manageable, personalized, and even exciting. Our son is passionate about pursuing a major in Marine Biology, and Lori helped guide him thoughtfully toward finding universities that were the best academic and personal fit.
We began working with Lori during our son’s sophomore year of high school, and her guidance from that early stage made an enormous difference. Lori took the time to work directly with our son, getting to know his interests, strengths, goals, and expectations for college. With that foundation, she helped him realistically narrow down schools and refine his expectations, while always keeping his long-term goals in mind.
Lori was instrumental in advising our son on course selection to strengthen his academic profile, helping him decide between the SAT and ACT, and guiding him through every decision point with patience and clarity. As the application process approached, both Collegewise and Lori provided invaluable support with college essays, applications, deadlines, and all the details that come with applying to universities.
What truly set Lori apart was her accessibility and dedication. She consistently made time to meet with our son and with us as parents, answering our questions and helping us navigate this process for the first time. Her extensive experience was especially reassuring when it came to understanding the financial aid process, and her calm, knowledgeable approach helped reduce our stress every step of the way.
Overall, we cannot recommend Collegewise strongly enough—and Lori Jones in particular. She was a key factor in making this long and complex journey not only successful, but also positive and reassuring for our entire family. Thanks to Lori and Collegewise, the college search process felt less intimidating and far more empowering. Our experience was truly outstanding.

2 May 2026
Unprompted review
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Reply from Collegewise

Thank you so much for your incredibly thoughtful review. We’re thrilled to hear that Lori was able to make the college search feel more manageable, personalized, and even exciting for your family, especially as your son explored his passion for Marine Biology. It’s wonderful that her early guidance, from course selection and testing strategy to building a thoughtful college list, helped set a strong foundation for his process. We’re especially glad her accessibility, calm support, and experience with financial aid helped reduce stress and give your family confidence along the way. We truly appreciate your trust in Collegewise and are so happy to have been part of such an important chapter for your family.

Rated 5 out of 5 stars

Collegewise is a terrific service!

Collegewise is a terrific service! We signed our son up during his sophomore year and it was one of the best decisions we made. Our son worked with Jessica Strange, and she helped him tremendously. In particular, she helped fine tune his college essays. He got into his top choice! I would wholeheartedly recommend Jessica and the Collegewise staff to help with your student's college planning

2 May 2026
Unprompted review
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Reply from Collegewise

Thank you so much for your kind review. We’re thrilled to hear that working with Jessica made such a positive impact on your son’s college journey, especially in refining his essays and helping him put forward his strongest application. It’s wonderful news that he was accepted to his top choice. We truly appreciate your recommendation and are grateful you trusted Collegewise to support your family through this important process.

Rated 5 out of 5 stars

Excellent experience with Jared Rivers

Our Collegewise counsellor was Jared Rivers, we first met with Jared in spring of 2025, having never gone through the college application process in the U.S., it was such a relief to have Jared hold our hands through the entire process from A - Z. There was instant connection between my college bound son and Jared. Jared would gently nudge him to complete essays, gave tips on taking ACTs vs SATs, plus he shared his personal college experiences which really brought it home to my son and I. He was always available to answer even the simplest questions, above all he personally contacted some universities on our behalf to get clarification on their requirements, he definitely spoke their language! Working with Jared felt like sharing our college application journey with an experienced and very calm family member! Jared was not fazed by my son's not too stellar GPA at the start of the process, he kept a positive spin on everything and encouraged him to keep working hard which paid off. We applied to a total of 20 colleges and he was accepted to 11 of them! We are grateful to have been connected with Collegewise and especially to our counsellor, Jared. It was definitely money well spent.
Thank you Jared, thank you Collegewise, we would highly recommend this College tutoring company to any family seeking college admission guidance.

1 May 2026
Unprompted review
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Reply from Collegewise

Thank you so much for sharing your experience. We’re truly glad to hear that Jared provided steady, knowledgeable support throughout your family’s college application journey and helped make a complex process feel more manageable from start to finish. It’s wonderful that he was able to connect with your son, keep him motivated, and provide clarity on everything from testing strategy to application requirements, including those extra steps to reach out to universities on your behalf. We’re especially happy to hear about your son’s outcomes across so many applications. We appreciate your trust in Collegewise and are grateful you chose to work with us.

Rated 5 out of 5 stars

Quality advice and caring support

Quality advice and caring support. I wholeheartedly recommend the firm. Our counselor Jared was insightful, responsive and patient throughout the process. He represented the firm well and was flexible to my son's situation. Undoubtedly the firm's guidance led to more acceptances and from better schools.

24 December 2025
Unprompted review
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Reply from Collegewise

Thank you so much for your thoughtful review. We’re glad to hear that Jared provided insightful, responsive, and patient support throughout your son’s college journey and was able to adapt to his needs along the way. It’s wonderful to know you felt well supported and that the guidance helped open up strong college options. We truly appreciate your recommendation and are grateful you chose to work with Collegewise.

Rated 5 out of 5 stars

SAT tutor

We had a great experience working with Tanner for SAT prep. He was easy to work with, encouraging, and really knew the test well. He adjusted each session to focus on what my son needed most, which made a big difference. My son is going into the SAT feeling prepared and confident, which is exactly what we were hoping for. I’d definitely recommend Tanner to other families.

1 May 2026
Unprompted review
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Reply from Collegewise

Thank you so much for sharing your experience. We’re so glad to hear that Tanner was able to provide focused, personalized support and help your son feel prepared and confident going into the SAT. It’s great to know the sessions were tailored to his needs and made a real difference. We truly appreciate your recommendation and are grateful you chose to work with us!

Rated 5 out of 5 stars

Thank you, Collegewise!

I am so grateful for Lori Jones as my college counselor! On top of being very organized and patient, she was also very kind and provided so much support during the entire application process. Not once did I feel overwhelmed while writing essays or submitting college applications. She is very experienced with the process and offered great advice. Additionally, Tanner Reive was an excellent SAT tutor and helped me significantly with test-taking strategies. Thank you Collegewise!

26 April 2026
Unprompted review
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Reply from Collegewise

Thank you so much for your kind words. We’re thrilled to hear that Lori provided such steady support, organization, and encouragement throughout your application process and helped make it feel manageable and stress-free. We’re also glad Tanner was able to support you with strong SAT strategies. We truly appreciate you being part of the Collegewise community and wish you all the best in your next chapter!

Rated 5 out of 5 stars

Highly recommend Collegewise and Lori Jones

We looked at several college counseling companies before choosing Collegewise, and it ended up being the right decision for our family. The college application process has changed so much since we went through it, and having someone who really understands today’s landscape made a big difference.

Lori Jones was a great fit for our daughter. She built a strong connection with her, kept her on track with deadlines, and guided her through essays and decisions without ever making it feel overwhelming. Our daughter stayed accountable, but also felt supported throughout the process.

As a parent, one of the best parts was being able to step out of the day-to-day management and just be there to support our daughter. That alone made the experience so much better for our whole family.

In the end, we’re really happy with how everything turned out and where our daughter landed. I would absolutely recommend Collegewise, and especially Lori, to any family going through this process.

26 April 2026
Unprompted review
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Reply from Collegewise

Thank you for your thoughtful review and for trusting Collegewise with such an important process for your family. We’re so glad Lori was a great fit for your daughter and helped guide her through the college application journey with support, structure, and encouragement. It’s especially meaningful to hear that the experience allowed you to step back from the day-to-day stress and simply support your daughter along the way. We’re thrilled your family had such a positive experience and wish your daughter all the best as she begins this exciting next chapter!

Rated 2 out of 5 stars

Helpful tracking tool, but lacks the strategic "expert" guidance promised

We initially hired Collegewise to help my daughter navigate the complexities of college admissions, but unfortunately, it fell short of our expectations where it mattered most.
On a positive note, the online platform/tool they provide is genuinely useful. It helped my daughter stay organized and keep track of various application deadlines and requirements in one place. If you are just looking for a project management system, that part works well.
However, we did not pay for a tracking tool; we paid for expert strategic advice, which was noticeably absent. My daughter did not receive the high-level guidance necessary to make critical decisions about her application strategy. We expected the consultant to help her determine which schools were the best fit for ED1, ED2, and Regular Decision cycles based on her profile and the current admissions landscape. Instead, she was left to make these pivotal choices largely on her own without any real "insider" strategy or direction.
If you are looking for a firm that provides proactive, strategic counseling on how to actually get into competitive schools, I’m not sure this is the right fit. It felt more like administrative support than true admissions coaching.

1 April 2026
Unprompted review
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Reply from Collegewise

Thank you again for taking the time to speak with our team and share your family’s experience. We truly appreciate your openness and the thoughtful feedback you provided. We’re glad to hear that parts of the program, especially the organizational tools, were helpful. At the same time, we understand your concerns about the level of strategic guidance, and we’re sorry this didn’t fully meet your expectations. Providing a clear, personalized strategy is central to our work, and we regret that this wasn’t your experience.

Based on our conversation, we do believe there’s an opportunity to continue supporting your daughter in a way that feels more aligned and meaningful. Our Customer Service team would be happy to provide more structured, hands-on guidance as your student transitions to college, and we’d welcome the chance to partner with your family to ensure you feel well supported moving forward. Please don’t hesitate to reach out with any additional questions or feedback. We would be glad to continue the conversation whenever it’s helpful.

Rated 5 out of 5 stars

Great college advisor

I have found our college advisor, Shoshana, extremely supportive and highly valuable throughout the college search process. She was knowledgeable, insightful and responsive every step of the way. She helped my son optimize his content for all custom questions and personal essay to maximize the submissions. She provided key tips as we went through the Common App, things that I never would have known on our own. She provided clear guidance on strategizing test score submissions (or not!) based on each school, which can be a very daunting task. She explained the difference between Common App and SARS - who knew that there would be ANOTHER platform to deal with! I would highly recommend Shoshana and CollegeWise, I could not have felt confident about this process without her! My son was accepted to all 10 schools with one wait list and I can guarantee that is because of the support and guidance we received from Shoshana. We can't thank you enough!

1 November 2025
Unprompted review
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Reply from Collegewise

Thank you so much for your thoughtful review. We’re thrilled to hear that Shoshana provided such valuable guidance and support throughout your family’s college application journey. From navigating the Common App and SRAR process to helping strategize test score submissions and strengthen essays, we’re so glad she helped make a complex process feel more manageable and confidence-inspiring. Congratulations to your son on his incredible results, being accepted to 10 schools is an amazing accomplishment, and we’re honored to have been part of his journey.

Rated 4 out of 5 stars

Review by a Senior who Just Finished the App Cycle

I had Lori Jones as my counselor, and she was absolutely wonderful. I started with her during the middle of my sophomore year. I would give her 10 stars if possible. She was incredibly supportive and helpful in guiding me during both my application process and the years leading up to it. She is such a compassionate and caring person, always giving me a clear direction when I was confused on which extracurriculars to participate in, which activities to spend the most of my time on, and figuring out which classes to take each year. She was an amazing counselor, and I couldn’t have asked for anyone better.

I also wanted to acknowledge my wonderful editor, Nico Flint. I felt that she gave me insightful and strong feedback that turned my essays for both colleges and summer programs into truly competitive and authentic pieces.

I am truly grateful to both Lori and Nico for their help. I will be attending MIT in the fall, and I don’t think I would have been accepted without their help.

I rated the overall program as 4 stars due to some improvements that Collegewise can make, none of these related to Lori or Nico. I participated in some of the add-ons, including the Passion Project (I did not work with Lori on this). For me, I did not believe that this program was very helpful, as I ended up finding different and more meaningful extracurriculars to spend my time on. Additionally, I found the interface of Collegewise’s website to be confusing and non-user friendly at times. Due to these aspects, I rated the overall Collegewise program with 4 stars; however, I would give Lori and Nico as many stars as possible.

23 April 2026
Unprompted review
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Reply from Collegewise

Thank you for your thoughtful and detailed review. We’re so happy to hear that Lori and Nico made such a meaningful impact on your experience and provided the guidance, encouragement, and feedback that helped you grow throughout high school and the application process. It’s especially exciting to hear you’ll be attending MIT this fall, congratulations on such an incredible accomplishment! We also truly appreciate your honest feedback about the Passion Project add-on and website experience. Input like yours helps us continue improving our programs and support for students and families. Wishing you all the best as you begin this exciting next chapter!

Rated 5 out of 5 stars

As a parent

As a parent, I’m so grateful for the support Kate Strzelecki gave my daughter throughout the college admissions process. From our very first meeting, I had a great feeling with Kate’s warm, energetic, and encouraging style.

She was especially supportive during the stressful period from late sophomore year through senior year, always keeping my daughter motivated and positive. I also really appreciated the detailed notes she shared after each session, which helped me stay informed and see the progress clearly.

Kate was open to supporting applications to schools outside the U.S., which we valued a lot. With her guidance, my daughter discovered her passion for environmental and urban design and is now moving forward with confidence and a clear sense of direction.

I would definitely recommend Collegewise and Kate to any family going through the college process.
Thank you so much, Kate!!

26 March 2026
Unprompted review
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Reply from Collegewise

Thank you so much for your thoughtful review. We’re so glad Kate was able to support and encourage your daughter throughout the college admissions process, especially during such an important and sometimes stressful time. It’s wonderful to hear that her guidance helped your daughter discover her passion for environmental and urban design. We truly appreciate your trust in Collegewise and are so excited for everything ahead for your daughter!

Rated 5 out of 5 stars

Sarah Turner Is the Best!

I have had an excellent experience with Collegewise, specifically because of my amazing counselor, Sarah Turner. She was so helpful and encouraging throughout the entire process, and I recommend her to anyone looking for assistance with the college process!

21 April 2026
Unprompted review
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Reply from Collegewise

Thank you so much! We’re thrilled to hear you had such a positive experience throughout the process and felt supported and encouraged every step of the way. We’re grateful to have been part of your journey 🎉

Rated 5 out of 5 stars

Great College Counseling Experience

Our son worked with Lindsey, and we had a great experience. She was always available to answer questions, and her experience working with students aiming from a pre-medical trajectory was truly insightful. Our son had a difficult time writing essays, and that is where her encouragement and honesty really helped him. By the time decisions rolled around, he gained acceptance into one of his dream schools with a great merit scholarship. Highly recommend!!

19 August 2025
Unprompted review
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Reply from Collegewise

Thank you for your review! We’re really glad to hear your son felt supported throughout the process, especially during the essay-writing stage and in staying confident and on track. We also appreciate you highlighting Lindsey and her availability, insight, and encouragement. Congratulations to your son on his acceptance to one of his dream schools with a strong merit scholarship 🎉

Rated 5 out of 5 stars

Work with Jared Rivers, an Incredible Experience!

Working with Jared Rivers was one of the best decisions we made during my daughter’s college process. From the very beginning, he brought a level of insight and experience that immediately set him apart. Knowing he had spent years reading applications at places like Cornell, Brandeis, and Bates gave us a lot of confidence, but what really mattered was how clearly he understood how to position Laurel in a way that felt both authentic and compelling. He didn’t try to mold her into something she wasn’t, instead, he guided her on how to tell her story in a way that truly resonated with admissions readers.

Jared has an incredible ability to connect with students. He quickly built trust with Laurel, striking that perfect balance of being supportive while also offering honest, thoughtful guidance. He has a calm, approachable style that makes you comfortable, but behind that is a very sharp understanding of what top schools are actually looking for. He helped Laurel focus on fit, where she would genuinely thrive, and that perspective shaped every step of the process in a meaningful way.

His guidance was instrumental in my daughter's admission to Cornell, where she is now a graduating Senior. That experience became a strong foundation for everything that followed. With Jared’s help, Laurel built a clear and cohesive academic narrative that continued to open doors, including earning a St Andrews scholarship that will fully fund her MSc at the University of Edinburgh in Scotland. She will also be attending Yale University for her MPH as a recipient of the rare Horstmann scholarship the following year, which is truly a dream come true.

What stood out most about Jared is that he truly cares. He is thoughtful, responsive, and deeply invested in his students’ success, not just in getting in, but in finding the right path. We always felt like Laurel was in the best possible hands. We are incredibly grateful for his guidance and would recommend him without hesitation to any family navigating this process.

1 October 2025
Unprompted review
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Reply from Collegewise

Thank you for sharing this incredibly thoughtful note. We’re so glad to hear how meaningful Jared’s support was throughout your daughter’s journey, especially in helping her tell her story authentically and focus on the right fit for her goals. We also appreciate you highlighting Jared Rivers and the trust he built with Laurel, as well as his guidance through each stage of the process. It’s wonderful to hear how that foundation has continued to support her success, from Cornell to her scholarship at the University of Edinburgh and upcoming MPH at Yale. We’re truly grateful to have been part of her journey 🎉

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