Collectors Time Reviews 17

TrustScore 4.5 out of 5

4.6

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Company details

  1. Watch Store

Information provided by various external sources

Malaysia's prestigious online luxury watch retailer. Offering the finest, authentic timepiece brands by Swiss, German & highly collectible watches.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
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3-star
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1-star

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Rated 5 out of 5 stars

Excellent Experience with CollectorsTime

I recently purchased a limited edition Frank Fuller Beach watch from CollectorsTime.com
, and I couldn’t be happier with my experience. Even though they’re based in Malaysia, the watch arrived at my home within just one week!

The packaging was excellent — the watch was very well-protected and arrived in perfect condition. Communication with Dontan was outstanding. He was patient, responsive, and made me feel completely comfortable throughout the process. I initially had some concerns about ordering internationally, but Dontan provided all the information I needed and kept me updated every step of the way.

I’m extremely pleased with both the product and the service, and I’ll definitely be buying from CollectorsTime again in the future. Highly recommended!

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Bought a rare luxury watch from Dontan

Bought a rare luxury watch from Dontan. He had the newest one available on the market. Never bought a watch outside the USA, let alone Malaysia, but I saw his reviews here and on chrono and decided to go for it. Dontan was very generous with replies, had good prices, and even gave me a discount without asking. He kept me updated and the packaging was very well done. I would not hesitate to buy again from him.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Collectorstime - An Outstanding Watch Dealer

I was able to purchase a Ulysse Nardin Freak X from Collectorstime. Communications with the dealer were timely, and unlike some watch dealers, all questions were answered fully. A request for additional photographs was responded to with high resolution images. The response time was excellent. The price agreed was very reasonable. Shipping was rapid and the paperwork was correct, so customs clearance was achieved rapidly. The watch was well packed. The buying process was faultless and I have no hesitation in recommending Collectorstime to other watch buyers.

27 March 2023
Unprompted review
Collectors Time logo

Reply from Collectors Time

Thank you sir, pleasure doing business!

Rated 5 out of 5 stars

Great experience all around

Great experience all around - will be a repeat customer.

Purchased a very nice JLC timepiece from Don for a great price. Was around the holidays and despite, that, Don was super responsive and owned the process from start to finish, including making sure it got through customs without a hitch and in my hands without any issues.

There's a reason Don and Zee have been in business for as long as they have - these guys are the best in the business.

9 January 2023
Unprompted review
Collectors Time logo

Reply from Collectors Time

Thank you DC, wear the watch in good health!

Rated 5 out of 5 stars

Extremely smooth deal with great…

Extremely smooth deal with great communication and efficient shipping with all paperwork in order. They went above and beyond.

19 February 2022
Unprompted review
Collectors Time logo

Reply from Collectors Time

Thank your for the purchase! It was a great pleasure dealing with you.

Rated 5 out of 5 stars

Excellent seller

Excellent seller, ordered a watch and it arrived in a couple of days to the US. Brand new with papers just as advertised. Great communication from mr Dontan, will definitely do business again. Thank you

16 February 2022
Unprompted review
Collectors Time logo

Reply from Collectors Time

Thank you and wear the watch in good health!

Rated 5 out of 5 stars

Don was a pleasure to deal with

Don was a pleasure to deal with. Very responsive and patient despite an 11 hour time difference. Watch was exactly as described and well packed. Thanks again!

7 December 2021
Unprompted review
Rated 5 out of 5 stars

A+ experience

The whole end to end experience was solid.
The watch was well photographed on the website in high resolution, the proprietor answered all of my questions around shipping, colour tone etc
Watch was shipped out promptly on evidence of payment and arrived well-packed exactly as described.

This was a first class experience.

17 November 2021
Unprompted review
Collectors Time logo

Reply from Collectors Time

Thank you for your purchase! Wear the watch in good health!

Rated 5 out of 5 stars

Superb watch dealer with well deserved outstanding reputation

I Recently purchased an IWC Portugieser Chronograph Classic from Dontan at Luxtime/Collectors time. I had previously purchased 3 timepieces over the past 15 - 20 years and this was my latest purchase. Watch arrived exactly in near mint condition as described by Dontan and I am as pleased with it as my other 3 purchases over the years. It is wonderful to know that Collectors Time and Luxtime remains among the very best and most reliable watch dealers in the world. The value they offer in their pricing has always been outstanding. They have well earned their perfect reputation for outstanding price, delivery and service. Very lucky to have found them years ago.

4 June 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding buying experience and post-purchase support from Collectors Time!

I bought a new old stock watch from Collectors Time last year. The buying experience was excellent. They had a great price, excellent communication, and the watch arrived in new condition with box and papers. They also handled all the customs documentation expertly and packaged with great care.

Recently, towards the end of the warranty period, the watch developed an issue with the power reserve indicator. Dontan went above and beyond my expectations in facilitating the repair. He expedited the warranty service and had my watch back to me much quicker than expected.

I would not hesitate to buy from Collectors Time again. Highly recommended!

25 May 2021
Unprompted review
Rated 5 out of 5 stars

Purchased A Breguet 7027 Tradition in…

Purchased A Breguet 7027 Tradition in Yellow Gold. Excellent service from Dontan and his team, speedy delivery, good price and accurately described watch.

Arrived from Malaysia to New Zealand in less than a week.

24 March 2020
Unprompted review
Collectors Time logo

Reply from Collectors Time

Thank you for your purchase! Pleasure doing business with you.

Rated 5 out of 5 stars

Bought 2 watches one in year 2017, another 2019. Excellent seller

Bought an omega planet ocean in 2017. At first I was very sceptical because the price is too good to be true. It turns out everything is legit. The watch is brand new as per advertisement. Shipping wise is brilliant as you see poslaju company in Malaysia had a bad reputation of not receiving the shipment. Don is very experience in this, it was packed securely and the item arrived safely. 2019 September I saw a Zenith captain Windsor advertised on Don’s website. I contacted him and made a good deal with him. Paid a deposit and asked him to hold it till I go back to Malaysia. Received the watch in top condition via poslaju Malaysia. Asked him a dozen of questions including watch wonder etc. Don’s response is always prompt and professional. I’m now looking at a 3rd watch I would like to buy from him. Highly recommended and most importantly Don is very honest with his product and service.

9 January 2020
Unprompted review
Collectors Time logo

Reply from Collectors Time

Thank you for your purchase! Pleasure doing business with you.

Rated 5 out of 5 stars

Excellent and trustworthy

Don is very responsive, reliable, and helpful with additional documents when package was held up at customs. Transaction has been very smooth, highly recommended.

20 December 2019
Unprompted review
Collectors Time logo

Reply from Collectors Time

Thank you for your purchase! Pleasure doing business with you.

Rated 5 out of 5 stars

Great conversations and guidance

It has been a pleasure talking to Don about watches, and culminated with me getting a piece for myself. When I found an issue with piece he was able to resolve it for me and ensure it was it good working condition.

6 December 2019
Unprompted review
Collectors Time logo

Reply from Collectors Time

Thanks you for the purchase!

Rated 5 out of 5 stars

Trustworthy Dealer

I have known Don for years and dealt with him multiple times. He is consistently sincere, helpful and most importantly, trustworthy. Will definately be back for more purchases!

6 December 2019
Unprompted review
Collectors Time logo

Reply from Collectors Time

Thank you!

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