Colief Reviews 

140
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

My 6-month-old has recently started taking Multibio Drops, and we’ve had a great experience so far. They’re easy to give, and my baby takes them without any fuss. I’m really pleased with them and woul... See more

Company replied

Rated 5 out of 5 stars

My 35 day old baby was suffering greatly from colic. I started giving him Multibio drops, which boosted his gut flora and significantly improved his digestion. This helped with my baby's colic and als... See more

Company replied

Rated 5 out of 5 stars

I’m using the drops have been on baby since 2 weeks old helps with wind but we got it for bottom wind and it’s somthing I can’t go without in her bottles now as it really helps we did try another bran... See more

Company replied

Rated 3 out of 5 stars

Dose instructions are confusing, certain parts are repeated. The dose is ambiguous, 4 drops is said to be for 30 mins prior to use, 2 drops if refrigerated for 4+ hours, however the support team went... See more

Company replied


Company details

  1. Baby Store

Written by the company

Colief® offers a range of gentle products that provide soothing comfort to babies, children and new mothers. Colief’s scientific knowledge and proven expertise in colic caused by temporary lactose intolerance informed the development of Colief Infant Drops two decades ago. Now, the brand offers an extended mum and baby care range.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

140 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(140)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Great offer

18 October 2024
Colief logo

Reply from Colief

Thank you for your feedback! We're delighted to hear you enjoyed our offer. We’re always working to provide value to our customers, so it’s wonderful to know it’s appreciated. Thanks for choosing Colief! 💙

Rated 4 out of 5 stars

Little one likes the taste

Still early days yet to see if the drops are fully effective but my little one enjoys this daily bottle the most - the glass bottle is slightly annoying as the drops are so thick I have to pull the bottle apart and clean it, which is a bit of a pain - a pipette would be easier!
Quick delivery and a reasonable price

17 October 2024
Colief logo

Reply from Colief

Thank you for your detailed feedback! We're glad to hear your little one enjoys the taste and that delivery was quick. We appreciate your suggestion regarding the bottle design—ease of use is important, and we’ll certainly share your idea of a pipette with our team to consider for future improvements. If you have any other thoughts or need assistance, please don’t hesitate to reach out. Thanks for choosing Colief! 💙

Rated 1 out of 5 stars

I have still not received the item……

I have still not received the item… ordered on the 17th, it’s now the 24th - and it was my second time ordering - the first one never turned up either, but I couldn’t find proof of purchase… Disappointing! Bought from Tescos now instead, will be writing an email of complaint as soon as I can manage that alongside a crying baby…

17 July 2024
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Reply from Colief

Hi Kayleigh,

Apologies for the delay with your order. It seems there has been a delay with Royal Mail. We will send you the tracking details via email, as it is due for delivery today. We understand the frustration, especially as this is a product you need urgently.

Regarding the previous order you mentioned, we cannot find another order under your name. Could you please send us the details of the previous order to info@colief.com?

Thank you.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery
Good service

5 June 2024
Colief logo

Reply from Colief


Dear Zebiniso

Thank you for your positive feedback! We’re delighted to hear that you were pleased with our fast delivery and good service.

If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!

Thank you for choosing Milkaid.

Best regards,

Rated 5 out of 5 stars

Very good service

Very good service

4 June 2024
Colief logo

Reply from Colief


Hi,

Thank you for your positive feedback! We’re delighted to hear that you were pleased with our fast delivery and good service.

If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!

Thank you for choosing Milkaid.

Best regards,

Rated 5 out of 5 stars

Awesome service and value for money

Service was super fast

11 May 2024
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Reply from Colief

Hello, Kerry

Thank you so much for your kind words! We're thrilled to hear that you had an awesome experience with our service and found it to be a great value for money. Our team works hard to ensure fast and efficient service for all our customers.

If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

Best regards,

Rated 3 out of 5 stars

The order came smoothly in time, but no confirmation emails

The order came smoothly in time, but the issue that I didn’t receive any emails, either to confirm the purchase or to update me when exactly the order will come or even when the order was delivered. I just got surprised by the delivery.
But Now I received an email to rate my experience.

11 May 2024
Colief logo

Reply from Colief

Hi Mesh

Thank you for taking the time to share your feedback. We're glad to hear that your order arrived smoothly and on time, but we apologize for the lack of communication regarding your purchase.

We strive to keep our customers informed at every step of the process, and it's clear we fell short in this instance. Your experience is important to us, and we're taking your feedback seriously to improve our email notification system and ensure this doesn't happen again.

Thank you for bringing this to our attention. If you have any further concerns or need assistance with your order, please don't hesitate to reach out to our customer service team directly at info@colief.com. We appreciate your patience and understanding.

Best regards,

Rated 5 out of 5 stars

Great products! ❤️

I’ve had the chance to try the great baby face balm with my baby boy. He has a dry skin so this balm with natural ingredients is just perfect to smooth his face skin and sometimes I’m even using it on his body as well. I love all range of Colief products! They are just amazing for babies! We’ve used the infant drops when he was a newborn and now using the multibiotic for a gut health! Thank you Colief! ❤️❤️❤️

30 April 2024
Unprompted review
Colief logo

Reply from Colief

Hi Elitsa!

Thank you so much for your wonderful review! We're thrilled to hear that our Baby Face Balm has been perfect for your little one's dry skin. It's great to know that the natural ingredients are providing the soothing care he needs.

We’re also delighted to hear about your positive experiences with our entire range of products, from the Infant Drops to the Multibiotic for gut health. Knowing that Colief has been a part of your baby’s journey from newborn to now truly warms our hearts.

Your feedback means the world to us, and we’re grateful for your continued trust in Colief. If you ever have any questions or need further assistance, please don't hesitate to reach out.

Thank you for being a valued member of the Colief family! ❤️❤️❤️

Best regards,

Rated 4 out of 5 stars

Multibiotic drops

I used the multibiotic drops as my baby had struggled with stomach issues/trapped gas. I've noticed these drops have also helped with her eczema somewhat as when I stopped using her flare ups became worse. I started using it again and found her skin to have bettered and do believe the drops helped her. The only downside it's hard to drop the drops into the babies mouth so have to drop it onto your finger or a spoon first

22 April 2024
Unprompted review
Colief logo

Reply from Colief

Hi Sadekka,

Thank you for sharing your experience with our Multibiotic Drops! We're delighted to hear that they have helped alleviate your baby's stomach issues and even had a positive impact on her eczema. It's wonderful to know that our product is making a difference in her well-being.

We understand that administering drops directly into a baby's mouth can be challenging. Many parents find it easier to place the drops on a spoon or a clean finger, as you mentioned. Your feedback is invaluable, and we will certainly consider it as we continuously strive to improve our products and their usability.

If you have any further questions or need additional tips on how to use our products, please don't hesitate to reach out. We're here to help!

Thank you for choosing Colief and for being a part of our community.

Rated 5 out of 5 stars

Worked great for my baby!

Love using the probiotic drops for my infant. She took to them right away. And they made such a difference in her digestion. Very pleased!

15 April 2024
Unprompted review
Colief logo

Reply from Colief

Hi Jennifer,

Thank you so much for your kind words! We're delighted to hear that your infant took to our Probiotic Drops right away and that you've noticed a significant improvement in her digestion.

It's always wonderful to hear how our products are making a positive difference in the lives of little ones and their families. Your satisfaction is our top priority, and we're thrilled to have earned your trust.

If you have any questions or need further assistance, please feel free to reach out. Thank you for choosing Colief and for sharing your positive experience!

Best regards,

Rated 5 out of 5 stars

I have recently purchased colief baby massage oil

I have recently purchased colief baby massage oil, I highly recommend this product as part of your daily bath and bed time routine .
We use this twice a week and my baby boy loves it , relaxes and soothes him.
10/10 from us.

12 January 2024
Unprompted review
Colief logo

Reply from Colief

Hi Pippa,

Thank you so much for your fantastic review! We're delighted to hear that you and your baby boy are loving our Colief Baby Massage Oil. It's wonderful to know that it has become an essential part of your bath and bedtime routine, helping to relax and soothe him.

Your recommendation and perfect 10/10 rating mean the world to us. We're committed to providing high-quality products that make a positive difference in the lives of families like yours.

If you have any questions or need further assistance, please feel free to reach out. Thank you for choosing Colief and for sharing your positive experience!

Best regards,

Rated 5 out of 5 stars

A very good drops

Great! Delivered on time even quicker than I expected. The drops helps almost straight away

18 January 2024
Colief logo

Reply from Colief

Hi Aina,

Thank you for your wonderful review! We're thrilled to hear that your order arrived promptly and that you noticed the benefits of our drops almost immediately.

At Colief, we're dedicated to providing effective solutions for you and your little one, and it's always rewarding to hear such positive feedback.

If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,

Rated 5 out of 5 stars

Quick delivery

Quick delivery

13 January 2024
Colief logo

Reply from Colief

Hi!

Thank you for your wonderful review! We're thrilled to hear that your order arrived promptly and that you noticed the benefits of our drops almost immediately.

At Colief, we're dedicated to providing effective solutions for you and your little one, and it's always rewarding to hear such positive feedback.

If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,

Rated 5 out of 5 stars

Quick delivery

Quick delivery, excellent quality product.

30 December 2023
Colief logo

Reply from Colief

Hi Marta,

Thank you for your wonderful review! We're thrilled to hear that your order arrived promptly and that you noticed the benefits of our drops almost immediately.

At Colief, we're dedicated to providing effective solutions for you and your little one, and it's always rewarding to hear such positive feedback.

If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,

Rated 5 out of 5 stars

Great safe

Great safe, delivery. Thank you.

21 December 2023
Colief logo

Reply from Colief

Hi Kat,

Thank you for your wonderful review! We're thrilled to hear that your order arrived promptly and that you noticed the benefits of our drops almost immediately.

At Colief, we're dedicated to providing effective solutions for you and your little one, and it's always rewarding to hear such positive feedback.

If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,

Rated 5 out of 5 stars

Fast Delivery

Fast Delivery. Great product. Have purchased multiple times now

13 December 2023
Colief logo

Reply from Colief

Hi there!

Thank you so much for your kind review! 😊 We’re thrilled to hear that you’ve been happy with the fast delivery and love the product. It’s fantastic to know that you’ve purchased from us multiple times—we truly appreciate your loyalty!

If you ever need anything or have any questions, don’t hesitate to reach out. Thank you again for choosing Colief!

Best regards,
The Colief Team 💚

Rated 1 out of 5 stars

No order email confirmation

Hi I placed an order today but have recived no email confirmation and have also sent an email but again no response. When an order is placed it should be confirmed via email immediately. Please can someone get back to me ASAP as I have no idea how long the order will take to be delivered.

20 December 2023
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Positive experience, multibiotic drops delivered quick and for free.

15 November 2023
Colief logo

Reply from Colief

Hi there!

Thank you so much for your kind review! 😊 We’re thrilled to hear that you’ve been happy with the fast delivery and love the product. It’s fantastic to know that you’ve purchased from us multiple times—we truly appreciate your loyalty!

If you ever need anything or have any questions, don’t hesitate to reach out. Thank you again for choosing Colief!

Best regards,
The Colief Team 💚

Rated 5 out of 5 stars

Super fast and free shipping

Super fast and free shipping, product was in stock where others were out and the price was great too

3 November 2023
Colief logo

Reply from Colief

Hi there!

Thank you so much for your kind review! 😊 We’re thrilled to hear that you’ve been happy with the fast delivery and love the product. It’s fantastic to know that you’ve purchased from us multiple times—we truly appreciate your loyalty!

If you ever need anything or have any questions, don’t hesitate to reach out. Thank you again for choosing Colief!

Best regards,
The Colief Team 💚

Rated 5 out of 5 stars

Amazing!

Very quick delivery!
Far cheaper than supermarkets, just goes to show its better to go direct to the company. Fantastic product, best on the market!

14 October 2023
Colief logo

Reply from Colief

Hi there!

Thank you so much for your kind review! 😊 We’re thrilled to hear that you’ve been happy with the fast delivery and love the product. It’s fantastic to know that you’ve purchased from us multiple times—we truly appreciate your loyalty!

If you ever need anything or have any questions, don’t hesitate to reach out. Thank you again for choosing Colief!

Best regards,
The Colief Team 💚

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