ColdCuts // HotWax Reviews 

553
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had a great experience from start to finish. The ordering process was simple, the delivery was fast, and everything arrived exactly as expected. The customer service was responsive and professional... See more

Rated 5 out of 5 stars

SHOP WITH CONFIDENCE 100%. PACKAGiNG 100%. A WEB SITE TO DIE FORE 100%. PLEASE BE PATIENT BILLY IS VERY BUSY AT THE MOMENT BECOMING A LEGEND IN HIS OWN LIFE TIME. HE THANKS YOU FOR YOUR LOYAL CUSTOM... See more

Rated 5 out of 5 stars

I have to confess;I was dubious about this store, simply for having a repress of a very sought after track at a very reasonable price. I wanted it enough to take a punt and it turned up within 4 day... See more

Rated 5 out of 5 stars

Selling my records through CC/HW has been a painless and simple process - after sending Billy a CSV file easily extracted from discogs he took care of the rest, even setting up a dedicated page for my... See more

Company details

  1. Record Store

Written by the company

We are an online record shop (physical shop opening end of summer 2024) based in South London, but shipping worldwide! ColdCuts has been run by Billy Baxter since 2015, and has been known for its carefully curated selection of new and reissued vinyl, and excellent customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

553 reviews

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4.9

All reviews

(553)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and smooth experience

I had a great experience from start to finish. The ordering process was simple, the delivery was fast, and everything arrived exactly as expected. The customer service was responsive and professional whenever I had a question. Overall, I’m very satisfied with the quality of the service and would definitely use this company again. Highly recommended!

2 July 2026
Rated 5 out of 5 stars

IVE ⭐ NOT ⭐ FOUND ⭐ BETTER ⭐ 100% ⭐

SHOP WITH CONFIDENCE 100%. PACKAGiNG 100%. A WEB SITE TO DIE FORE 100%. PLEASE BE PATIENT BILLY IS VERY BUSY AT THE MOMENT BECOMING A LEGEND IN HIS OWN LIFE TIME. HE THANKS YOU FOR YOUR LOYAL CUSTOM AND WILL GET TO YOU AS SOON AS HES FINISHED SERVING THE CLOWN 🤡 THAT WROTE THIS REVIEW. IN SAFE HANDS HERE 100% MANY THANKS.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Have to confess I was dubious about…

I have to confess;I was dubious about this store, simply for having a repress of a very sought after track at a very reasonable price.
I wanted it enough to take a punt and it turned up within 4 days.
I will definitely be using them in future.👌

18 July 2026
Unprompted review
Rated 1 out of 5 stars

Do not order from here

I ordered a Vinyl 6 months ago in September and have still get to receive it despite numerous emails to billy and I keep getting told it’s on its way etc. 6 months later and haven’t received despite paying for first class delivery

16 February 2026
Unprompted review
Rated 5 out of 5 stars

It felt important they got things right

I found this online shop searching for a record I had been after for a while. I placed the order and then received an email from Billy, he explained they are a small business and would get the order out as quickly as they could. This wasn’t some AI generated reply it felt personal and a really nice touch.
Great updates via email and the record arrived well packed and pretty quickly. I will definitely use them again and recommend to a couple of pals who buy on a regular basis. It’s a personal thing but I like to buy my music from people that care. Keep up the awesome work guys.

5 December 2025
Unprompted review

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