Emailed on a Tuesday evening, typed at the kitchen table while dinner finished, mostly because I wanted the answer in writing rather than in a chat window I would lose. Question was whether a deposit... See more
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If you don’t deposit big, don’t expect much. Most promos are like “min deposit $50”, otherwise nothing. I usually play $10–20, so basically I never qualify. It’s like they don’t care about casual play... See more
so my sister was over saturday and we ended up going through the live dealer section together because she plays and i mostly dont. the game show style tables were new to me, the wheel ones with the pr... See more
Some slots show my balance in euros, some suddenly in dollars, even though my account is in another currency. I know it’s just conversion, but it’s confusing and makes it hard to keep track of what I’... See more
Company details
Written by the company
100 % bis zu 500 CHF + 200 Freispiele
Contact info
Switzerland
- contact@coldbet-ch5.pro
- coldbet-ch5.pro
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The website needs better performance.
Confusing mix of currencies in games
Some slots show my balance in euros, some suddenly in dollars, even though my account is in another currency. I know it’s just conversion, but it’s confusing and makes it hard to keep track of what I’m actually staking.
Support responses didn't address my…
Support responses didn't address my actual problem.
Games loaded painfully slowly.
Withdrawal information was unclear and…
Withdrawal information was unclear and incomplete.
The platform became unresponsive…
The platform became unresponsive multiple times.
My account issue wasn't resolved…
My account issue wasn't resolved properly.
Not friendly for small players
If you don’t deposit big, don’t expect much. Most promos are like “min deposit $50”, otherwise nothing. I usually play $10–20, so basically I never qualify. It’s like they don’t care about casual players at all.
The payment process was unnecessarily…
The payment process was unnecessarily complicated.
Customer service responded much too…
Customer service responded much too slowly.
Bad experience on tablet
I tried playing on my Android tablet and the site layout just breaks. Buttons overlap, game windows too big, had to scroll around just to hit spin. Clearly not tested properly for different devices.
I experienced repeated loading problems.
The interface is difficult to navigate.
Games froze unexpectedly several times.
Support failed to provide a clear…
Support failed to provide a clear answer.
My withdrawal stayed pending for too…
My withdrawal stayed pending for too long.
The website was frustratingly slow…
The website was frustratingly slow during my session.
Overcomplicated promo calendar
Their monthly promo calendar is just a mess of tiny text and conditions. I couldn’t be bothered to figure out what’s actually good or not.
Clunky search function
Tried searching for games by provider and the search just gave random stuff. If you have a big library, at least make it easy to find something specific.
Using an older Samsung while making…
Using an older Samsung while making coffee, fullscreen mode stayed on after I changed games. Good enough for my old phone and a short session.
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