Colby & Conrad Reviews 

66
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I usually get a bit stressed out before a vacation because of all the planning and logistics that can come into play. Colby & Conrad completely took care of all the stress that comes with booking and... See more

Rated 1 out of 5 stars

Worst experience I ever had. I will never use them again and I will never recommend them to anyone. They’re not the owners they have no control or anything and when something goes wrong nobody’s there... See more

Rated 5 out of 5 stars

The home was an absolute gem! The space was beautifully decorated and cozy. The location was perfect for exploring the city. Colby & Conrad were super responsive and helpful, making our trip even more... See more

Rated 5 out of 5 stars

I have so many good things to say about this experience but really there was something unique that set it far above the typical rental I've had through VRBO or Airbnb. Maybe 1 out of 10 Airbnb stays y... See more

Company details

  1. Vacation Home Rental Agency

Written by the company

Colby & Conrad is a boutique provider of short-term rental property management services with a passion for creating 5-star guest experiences. Our portfolio focuses on homes that provide an atmosphere of belonging for our guests enabling them to create lasting connections and memories with one another throughout their stay.


Contact info

3.9

Great

TrustScore 4 out of 5

66 reviews

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3.9

All reviews

(66)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

great experience

they were very helpful and responsive. the property was clean, spacious, comfortable and thoughtfully appointed

4 October 2025
Rated 5 out of 5 stars

Great

Great, quiet location at end of street. Love my shaded parking spot. Thankful for taking me with 2 dogs. Love the general location relative to downtown Topanga. Nice people at C&C...
Fenced yard not easiest thing to find. Good a/c...

25 August 2025
Rated 4 out of 5 stars

Love the location and the cottage

Love the location and the cottage. Bedding was quite nice. Was sad the yard wasn’t fenced. Having to leash to potty was a bummer. But the neighborhood is quiet and the deck in the sun was great.

29 March 2025
Rated 5 out of 5 stars

We loved our stay

We loved our stay! All 4 rooms had plenty of space, a nice set-up and a comfy bed! The big table in the dining room is great for large groups! The kitchen was well stocked, everything one could need. The home was in an excellent location, very clean, and the hosts had great communication! I will definitely be booking with them again.

10 March 2025
Rated 5 out of 5 stars

We absolutely loved everything about…

We absolutely loved everything about it! The place was in a perfect location where you can stargaze and hike close by. The house was clean and there were lots of activities and games in the house to keep everyone entertained.

14 October 2024
Rated 5 out of 5 stars

Amazing stay at this property

I had an amazing stay at this property! The views were absolutely breathtaking, and the rooms were clean, spacious, and beautifully decorated. The host was incredibly easy to communicate with, making the entire experience smooth and stress-free. I would definitely recommend staying here to anyone looking for a relaxing and scenic getaway.

16 September 2024
Rated 4 out of 5 stars

Great House

The house was stunning, pretty much exactly as described (although a bit worn and torn in places, which you don't see in the pictures - more of that later). The one thing that was a worry, but turned out to be absolutely fine, was the feeling that the whole thing wasn't real, right up until I got the actual email with the entry instructions. The night before our flight (we were coming from the UK) I couldn't sleep with worry that myself and my team actually wouldn't have anywhere to stay. There's no official booking receipt, just a lot of emails with no official company information on, invoices with no company information on (just a company name, which doesn't appear in US company searches), links to forms to fill out where you submit the credit card details - they take the money and then you realise you haven't got any official documentation with any official organisation - even the agreement that you sign (which is basically a liability contract, fairly standard) is only on a live link for a few days. I have been scammed by airbnb companies before so was really quite anxious about this one - no where online could I find any official company information for the company that had taken thousands of dollars. Having said that, a lot of that was fuelled by paranoia from bad experiences, and approximately one week before arrival I had a courtesy call to ask what we were visiting for, and if there was anything we needed. Again, the follow up emails came from generic email addresses with no official company info on them, they almost seemed like AI - perhaps they were, and then in the midst of them all the occasional personal message from the person that called me (who ended up being really helpful once we were in LA).
So, the positive is that in the end it ALL WORKED OUT, they are a great company, and because I spent far too long scouring the internet and looking on trustpilot (amongst others), hopefully anyone with the same nervousness will rest assured by this review.
We used the concierge service to stock the kitchen ahead of our arrival, and everything we asked for was purchased correctly - none of those weird supermarket substitutions. I was astonished by the eye-popping price of it, but we were in town to work and pitch so actually it was worth it. Were I on vacation here with the time to do it myself I may have saved at least 50% of the cost, but you're paying for the convenience.
The house is lovely, perfect for our needs. Upsides are that it is spacious, a great place to work, eat, hang out, watch movies in down time, take a dip in the pool, and it's centrally located. Downsides are that a lot of it isn't up to scratch for the price, some door locks don't work, many kitchen appliances don't work, parts of it are a bit grubby. If you bought the house you'd not need to spend much to bring it up to standard, so it would be great if they could because the smallest of details do have a big impact when you're paying top dollar. It wouldn't take a lot to turn this from a very nice house into a stunning house.
Having said all that, it was ideal for our needs and I would definitely be back, and despite my initial concerns can vouch for Colby & Conrad as a first class rental company who I will recommend to all of my colleagues in the wonderful world of showbiz.

12 September 2024
Rated 5 out of 5 stars

The house was well equipped with…

The house was well equipped with everything we needed from kitchen appliances to the linen.
I have a house in Lake Arrowhead but to many stairs for my 85 year old mother. This house was perfect for her and for me to stay with her.
I would rent it again.

3 September 2024
Rated 5 out of 5 stars

Amazing rental and experience

Had an amazing trip as a family at one of their Lake Arrowhead properties. The cabin was beautiful, clean, well-stocked, and in an awesome location. Check in was easy and management was super responsive. You can tell they take great care of their rentals down to every detail.

8 June 2024

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