I used their mining platform for roughly three months before they abruptly accused me of violating their terms and froze all of my Bitcoin. By last week, their website had completely vanished. In tota... See more
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This is not a honest company with a good reputation . I purchased some crypto from there ATM, The crypto did not arrive nor money was refunded . The customer support has stopped responding . My sole a... See more
Your account executive , Eric Golden, in Las Vegas , has been extremely helpful in all aspects of orienting me to both your preferred wiring instructions as well as your ATM operations. Phone suppor... See more
Company replied
I have truly enjoyed doing business with my client manager, a young man named Zaid. He has always been Johnny on the spot for me answering questions for me. We communicate mostly by text which is just... See more
Company details
Written by the company
CoinFlip, founded in 2015 in Chicago, is a global leader in digital currency, operating over 5,500 Bitcoin ATMs across the U.S. and internationally. With the CoinFlip Wallet app for iOS and Android, the platform makes cryptocurrency transactions easy and secure. Through innovations like CoinFlip Ventures supporting early-stage crypto projects, the company has earned recognition on the Inc. 5000, Deloitte Technology Fast 500, and was named Chicago’s fastest-growing company by Crain’s in 2021 and 2022. CoinFlip Preferred offers a premier over-the-counter service designed to simplify cryptocurrency transactions. With personalized, white-glove support, clients can seamlessly buy, sell, and swap cryptocurrencies. Each client is paired with a dedicated client manager, certified as a PlannerDAO Certified Digital Asset Advisor (CDAA), ensuring expert guidance and tailored crypto education. Operating across the U.S., Canada, Italy, and Mexico, CoinFlip Preferred is dedicated to making cryptocurrency investing simple and accessible.
Contact info
Chicago, United States
- 877-757-2646
- support@coinflip.tech
- coinflip.tech
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spoke with my associated, James
I was able to speak with associates who answered my questions and you are located in the USA.

Reply from CoinFlip
Simple, Seamless, Efficient
Process is simple, seamless and efficient. I highly recommend CoinFlip!!

Reply from CoinFlip
Service was easy and Daniel was on top…
Service was easy and Daniel was on top of things for us.

Reply from CoinFlip
My first experience wasn't as smooth as…
My first experience wasn't as smooth as it could have been. I missed one critical step that caused delays. I won't forget next time.

Reply from CoinFlip
Very fast easy and real people who…
Very fast easy and real people who reach out and make sure everything is going well .
Highly recommend them .
I will definitely use them again

Reply from CoinFlip
New? Relax. Counflip has this!
I always enjoy my experience with James. I really appreciate his understanding and patience with this new investor.

Reply from CoinFlip

Reply from CoinFlip
This service is awesome
This service is awesome, My one recommendation is that CoinFlip would send the blockchain confirmation along with the final receipt. It is helpful in validating with recipient. I use this service often!

Reply from CoinFlip
Tyler was patient with me
Tyler was patient with me, supportive, helpful, and upbeat. He truly did a great job at customer service. I was very appreciative. I’m new at all this.

Reply from CoinFlip

Reply from CoinFlip
Customer service was outstanding
Customer service was outstanding. James Mantia was who I dealt with. He was very understanding and professional. He was prompt and answered all my questions. This was the best customer service I have received in the crypto world. Great job.

Reply from CoinFlip
I really appreciate the assistance I…
I really appreciate the assistance I got from Damika. It was very useful and I needed to help and thank you again.

Reply from CoinFlip
The customer service was excellent
The customer service was excellent. It just cost too much should be cheaper for transaction. Other than that I like it the girl that helped me was very helpful.

Reply from CoinFlip
Superb account executive service
Your account executive , Eric Golden, in Las Vegas , has been extremely helpful in all aspects of orienting me to both your preferred wiring instructions as well as your ATM operations. Phone support has also been superb. All very personable, helpful and knowledgeable.Top service all around.
Dr. Steven Kaufman
Boston, MA

Reply from CoinFlip
The agent that was assigned to me was…
The agent that was assigned to me was very knowledgeable and very nice to talk to

Reply from CoinFlip
Terms and conditions, my ass
After using CoinFlip multiple times I recently bought and sent bitcoin to my wallet. My wallet. Which is on Coinbase.
CoinFlip out of nowhere cancels my account Using the excuse that I violated terms and conditions
That’s all well and good, but if you’re going to throw a blanket over me telling me that I violated terms and conditions the least you can do is be forthright enough to stand up and accuse me of what violations and conditions I violated don’t hide it under a blanket
If I broke your law, then accuse me of the law that I broke
This is my problem with CoinFlip. You have made thousands of dollars off of me and now all the sudden because I send bye and send some trivia amount of money. You are acting as though I am some drug cartel.
I would appreciate either an email or exactly what I’m being violated for
This is the problem with all of you bitcoin companies you all hide behind this terms and violations nonsense

Reply from CoinFlip
Flawless and fast purchase of crypto using CoinFlipp
The CoinFlip Agent who was assigned to work with me on my first transaction was very knowledgeable and she walk me through the purchase of crypto without any problems. I will definitely use this service again. Thank you.

Reply from CoinFlip
James made the wire transfer process…
James made the wire transfer process seamless. Since it was my 1st time with your company, I needed to ask questions and he was very very helpful. On these days it’s great to have fantastic workers
Also Denika was also very pleasant and helpful used, but would not hook up with her today. She provided the guidance link to complete the application

Reply from CoinFlip
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